Subway
Navy Exchange Mall, 5600 US-98, Pensacola
(850) 453-0556
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This was the worst experience I have ever had in a subway before. So so so slow. Fresh bread left on counter in arms reach of all customers. Veggies were all wilted. Asked for olives, was told there wasn't anymore, yet I saw some. Was told she was tossing scraps in there, but if I wanted them, she'd put them on there. Lady went off in back, leaving one very depressed looking man to take over. Had 5 sandwiches lined up, waiting for veggies. Chips selection was just about gone. Finally, at checkout, I was asked for here or to go, I said here. She just left to tend to others' orders while I had to reach to the other side of the counter to grab my sandwiches. The fruit drinks looked so gross and filled with sediments like they had been sitting there all day. The coke tasted of chemicals. The lemonade was super sweet. All in all, horrible staff with bad attitudes, horrible hygiene, and prepped veggies definitely needed switched out.
Atmosphere: 1
Food: 1
Service: 1
Good place but I do not recommend The Ghost Pepper Bread on any sandwich, it makes everything inedible.
I’ve come here multiple times and this was definitely the worst customer service I’ve ever received. You’ve lost my business.
Atmosphere: 1
Service: 1
It's hit or miss. Some days the employees working are knowledgeable and make your sandwich confidently. Other days the employees are new or sloppy. The lady who I assume to be the manager seems overwhelmed.
Atmosphere: 3
Food: 3
Service: 3
I can't believe the sandwich maker was wearing a tank top! Fully exposed nasty sweaty, pits. So gross. Should not be allowed!!
The employees at this location were very friendly, attentive, and helpful. I don’t normally write a review for a Subway store, but the ladies on staff today were outstanding and deserve praise!
Atmosphere: 5
Food: 5
Service: 5
The older woman that works there at the register forgot the word “thank you” after you pay. Rude ld lady!
I usually don't eat subs because there's too much bread this was perfect till it was a great sandwich
Atmosphere: 5
Food: 5
Service: 5
Sandwich was good but it was not hot. The remaining part I heated up at home and it was great.
Samich
Restaurantji Recommends
Awful service. Workers told us 4 times they were closing the lobby soon after we paid, and after the fourth time I asked if they always kick out the paying customers while they eat & the girl responds “this isn’t a regular restaurant so we kick people out at 5.” Never been so blatantly rushed out by a restaurant or whatever you want to call it lmao.
Awful service. Workers told us 4 times they were closing the lobby soon after we paid, and after the fourth time I asked if they always kick out the paying customers while they eat & the girl responds “this isn’t a regular restaurant so we kick people out at 5.” Never been so blatantly rushed out by a restaurant or whatever you want to call it lmao.
WORST CUSTOMER SERVICE EVER!!!!!! I work inside the base and everytime i go here the employees are always rude for no reason. Today I had an older lady make my sandwich .. she was condescending and was rushing me the whole time. And she threw my sandwich in the counter. That lady needs to get fired
We,had Delucas pasta, at the Navy Exchange. It's in with Subway. I had Chicken Alfredo with bacon. My husband had Chicken Alfredo with jalapeno. Both were very good. The ladies who waited on,us were kind and welcoming.
Sandwiches are dry! Very dry
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