Subway

2650 Creighton Rd, Pensacola
(850) 479-2306

Recent Reviews

Jessica J.

Placed an online order and arrived a few minutes before the time the app said it would be ready. My order was completely ignored and I would have done better if I had stood in line and ordered normally. Instead I had to wait until everyone that was there before me went and people that had arrived after me went until my order was finally ready. The cherry on top is they didn't even make it right.

Shelby Roberts

Had pretty much the entire bottle of sriracha on my sub when I put light sauce on the order. I couldn’t eat my leftovers from a soggy spicy mess ☹️

Atmosphere: 3

Food: 2

Service: 5

Joey Coberly

Ive always received fast and attentative service here. Savannah and Theresa did a great job and made sure I was taken care of. This location is always busy when Im here, but the employees have always done their best to manage the wild customer fluctuations that are just a part of food service. Thanks guys :)

Food: 5

Service: 5

Kristin Lindberg

My daughter and I stopped by on Sunday, March 24th. The two young men working were great. I've never tipped at a Subway before, but I tipped them a few dollars. While we were sitting in the restaurant eating, a red headed woman with a very tight white tank top came in with a full shopping cart. No big deal. Until she started harassing the two workers.At first it seemed like maybe she was a mother of one of them, and was just being playful with giving them a hard time. Then my daughter and I began to get uncomfortable because it became apparent that this lady was probably a manager or supervisor who was not on the clock. Apparently they burned bread at the store on accident.It didn't smell like they had, so my daughter asked, "Don't they make bread up front? I thought that's why it smells like fresh bread here." The red headed woman snapped her head around and glared at my daughter, then started yelling at the two young men about how to make bread and to pull it out when it beeps no matter what color it is, and started yelling at them about wasting money.Her voice was getting louder and angrier with each word.My daughter and I became very uncomfortable and we grabbed our bags and nearly ran out of the store. I made sure to tell the lady that those boys were fine and did a great job for us, and the reason we were leaving was because of HER.Her behavior was uncalled for, especially in the front of the restaurant in front of paying customers. I will NOT be going back if I see that woman in the restaurant. NO MATTER WHAT.This woman triggered my C-PTSD so badly that I had to go straight home. My 11 year old daughter and I were at a loss for words. We just hope those two young men are okay. Next time we go to Walmart we will be peeking inside to see if they're there and likely will assure them that they are and to keep up the good work.To the red headed woman who ran us out of the restaurant:Everyone makes mistakes, lady. Even you.

Atmosphere: 1

Food: 5

Service: 5

Robin Lindsey

The manager threatened to kick me out because I have a medical service dog. I said I wanted to order and she said "get out! Your dog just bit somebody" which was a huge lie since my dog has service collars on and there was no customer in the store except me. This is a scary place with a crazy manager. No matter their reviews are bad and dropping.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Classic Combo Platter

deborah nichols

$1 an inch? Thin and flat subs, all three. Barely any toppings. So very disappointed just now. This location used to be my weekly go to. Going around the corner to Phillie's now.

Atmosphere: 2

Food: 1

Service: 3

Jennifer Reeves

This place is known for serving HARD, OLD bread!!! Get it together already ?

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: The Ultimate B M T

Andy Lee

Owner have bad attitude. Beware when u bring a child . Specially if you not his race .horrible place.

Atmosphere: 1

Food: 1

Service: 1

riCK Fountain jr

I have eaten at this subway several times over the last 6 months and EVERYTIME they knock it out of the park!!!

Atmosphere: 4

Food: 4

Service: 5

Alli Crogan

I have never complained about a subway before, this is hard for me to write. The bread was very doughy, the produce was old and rotting... We couldn't even eat our food.... Waste of money, Very unsatisfied... Please do better in the future.

Atmosphere: 1

Food: 1

Service: 1

Michael Perez

The bread didn't taste fresh at all. They were reportedly out of wheat bread, which is strange since they've been open for only 2-3 hours and it was still relatively early. I suspect the manager is using 2-3 day old bread to make sandwiches, instead of baking fresh bread daily. It certainly tasted like it. Bread on half of my BMT sandwich tasted dry and stale, while the other half was tough and chewy like it was warmed up in a microwave or something. Not sure if they even have a microwave in the store, but that's how it tasted. I won't eat here again. If they're using stale old bread to make sandwiches instead of fresh-baked bread, there's no telling what else they're doing.

Food: 1

Zack Daniels

Savannah amazing personality, people person. Great service !!! Very pleased with the service will come again.

I’m addicted To oysters

This place usually has good subs however lately the bread has been a little hard and old not crispy and fresh . ‘Fool me twice shame on me.

michael lockwood

Savanna just hung up on me on the phone because I was upset that she closed her store 25 minutes early and didn’t have any bread available. It’s sad when people don’t care about their customers. And it’s even worse when they close the store 30 minutes earlier than it’s advertised. We drive 7 miles to get there. I never say this, but I hope Savanna gets fired because she’s a terrible representative of the company.

Service: 1

cgX7583RF

I was hesitant at first when I went in due to in the past I have had some bad experiences with subway employees not washing their hands and wearing gloves going back and forth from food to cash register. I observed one lady making the sandwiches so I thought I would give it a try, but as I decided the other employee started on sandwiches I oberserved her make the customer sandwich in front of me at the time and everything was good until she licked her fingertips to open the bag to put the sandwich in. I would hope before the next customer she would wash her hands and then glove up but no she came to me right after asking what sandwich I would like putting on gloves without washing her hands. I went through with the sandwich but I was horrified of what just happened and as I paid I was thinking I'm not going to eat this with the flu going around. So I asked for a refund the lady stated there is no refund and then stated the general manager would have to issue it so I would have to leave my name and number. I told her to give me his number and she refused. She got upset and stated there are no refunds and I need to get out of her store and to never come back. I left the store and left the sandwich with her with no refund. This store has this mean lady working there giving misinformation and stating it is her store. I am going to try and contact the regional office as something need to be done. I might not see my refund but I want to make sure no one else has to experience this type of treatment.

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