Taco Bell

2011 Airport Blvd, Pensacola
(850) 477-6300

Recent Reviews

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Drew Wagenschutz

Went through the drive-through at 10 pm (they close at 2am) and received our food extremely quick except half of it was uncooked, we were missing several items, and most of our tacos did not have any chicken or cheese inside. Also our chips and nacho cheese weren’t even in the packaging but scattered around the bottom of the bag.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Quesadilla, Chicken Quesadilla, Nachos with Cheese, Nacho Fries, Taco Supreme

Steven Kirk

It's sad that you can stand at counter for 10 minutes and not one person said hi or could they help me what a joke will not ever eat at another taco bell

Atmosphere: 1

Service: 1

Sam Kendrick

Taco Bell went straight from providing a fair value to scamming customers out of their money by intentionally shorting the amount of protein on the products. The more you spend, the less you get. I'm done with Taco Bell.

Atmosphere: 3

Food: 2

Service: 3

Gerry Luczak

TOAST!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos with Cheese, Bean Burrito

Antonio Moorer

We just picked up our online order at Dec 23 2024 at around 9:27pm and when we had received our order they place our mexican pizza on the bottom with the burritos on top of them, which squished them. They made our burritos tiny and gave us more rice then meat, gave us a bunch of sauces that we didnt order, cold fries, and seems like they are rushing even when taco bell closes at 1 am. We had to go back so they can correct our burrito.(The first pic of the burrito show what it supposed to be when they do it correctly)

Atmosphere: 1

Food: 1

Service: 1

Kaze Kitsune

I went through the drive through and ordered the combo meal of a burrito supreme and taco supreme. I asked for the taco to be a soft taco and for no tomatoes. What I received was a burrito supreme and a soft taco (not supreme). Additionally, the lettuce on both looked like it was wilted and bad.

The person on the drive through window was very nice.

I would not recommend eating here.

Food: 1

Service: 4

Deanna Anthony

Everybody has bad days i guess right? Maybe take lessions from chick-fil-a. Their employees seem so happy!!

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Quesadilla

kynlee vignes

We got 1/5 of what we ordered.. Missing a lot of food and didn’t give us any of our sauces that we asked for.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Cinnamon Twists

Valarie H

They changed the chips; didn't enjoy meal as much as before the change.

Atmosphere: 4

Food: 3

Service: 5

Diane

Stop at the drive thru to order tacos for dinner. Staff friendly and order was provided promptly

Atmosphere: 4

Food: 4

Service: 4

Devyn Aye

Advertising breakfast on their sign up front but says "we don't have breakfast" inside.

Atmosphere: 1

Food: 1

Service: 1

Ken G

Geez can't any ruder than that with the staff working on 630pm shift on 7 Sep 2024. Doubt anything happens with this post but, every other time it's been chill and great.

Atmosphere: 4

Food: 3

Service: 1

Amber Wurst

First of all, the managers and the staff are very rude and hateful. The food is absolutely horrible. We didn't get anything that we ordered correct. Was missing 74% of order due to incorrect food. There is literally meat on a taco 4 pieces of lettuce and no cheese that was supposed to be a taco supreme, not sure how that works. I'm a general manager myself.
And the service that we received is horrible.. I feel that general manager Olivia needs to do a better job training. Her managers or choosing who she has as a manager. Because her staff tonight, it's horrible and evidently. Don't pay attention to anything. I mean, if you don't want to do your job, then why go there and get paid to do nothing? If you don't like it, find Something Else you'll like. You may be young. Teenagers are grown adults, but at least take care of your customers. If you're in a job with customer service. If you don't like what you do, then why do you do it. Not only would I as a manager refund my customer back what they paid for this, but I would offer to remake their food myself as the manager to make sure it was done correctly.
In my job as a manager is to make sure my customers are happy and satisfied, so they come back so you would want to train your people to keep your business because if you don't give your customers satisfied in coming back. 90% chance you could end up, not having a way to get paid anymore without a customer base. So just remember the next time you make someone's food? Make it as if you were the one ordering it. What if that happened to you? Look at your product and think to yourself. Would I serve that to myself? If it looked like that, would I eat it if you wouldn't eat it or would be disappointed with it? Then why would you serve it to your customers.

Atmosphere: 1

Food: 1

Service: 1

Wyatt Destaffaney

Place is amazing, food is amazing, cashier was amazing and funny after our long flight down here. Would recommend

Atmosphere: 4

Food: 5

Service: 5

Scott Jones

Leaving one star, they are very understaffed so it isn’t the fault of the employees, but I did have to wait 40 minutes for my order, and then half of the food was missing from the order. They need to staff this place to handle their demand

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