Tropical Smoothie Cafe

5147 Bayou Blvd Ste. C, Pensacola
(850) 332-6601

Recent Reviews

ricecube348

It's my third visit to this location. On my first visit, I had a kiwi quencher, and this was OK. Mostly strawberry taste than kiwi. Second visit I had a seasonal Pina Colada, and that was excellent. This visit I had a mango something, and that was also excellent. I'll be back, and perhaps I'll update this review with a photo.

Atmosphere: 4

Food: 4

Service: 5

Kimberlie Turk

Mainly post so others are aware and cautious when ordering from here. I placed an order through UberEats. I paid full price for an additional "premium side" because I wanted chips and another side... when I got my order, my "premium side" (i.e., jalapeno corn) that I paid $4.99 for says clearly on the top "preped on 3/23/2024" and "Use 6/2024 EOD"... I received this on 3/27/2024. Obviously, a little annoyed, I called and politely tried to explain tot he Manager what happened... she seemed very non-empathetic and very "inconvenienced" by my call and concern. Since I placed the order through a 3rd party service, she couldn't refund me. She offered for me to drive up there to pick up another one, or to call them next time I place an order and they can give me another side for free... I asked how they would keep track of this, and she said "just call next time you order and we'll put it in the bag for you"... just a little disappointed at the lack of understanding or care for the issue. Despite the fact that their serving "expired" food, that could potentially get people sick. Needless to say, it'll be the last time I get food from this location. Sigh.

Food: 2

Service: 1

Jason Shapiro

Vegetarian options: Well most smoothies don't contain meat and they offer hummus if you want a wrap

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Peanut Paradise

Brittany Rigsby

We (a very well known medical facility) placed a $300 order with a $25 delivery fee we never received the order, upon calling a woman said they never received the order, and it won’t be made today. Everyone in the facility was waiting for the order for a co workers birthday. What a horrible outcome of what was supposed to be a celebration. The woman Tranesha also said for being rude she was canceling the order completely, when she wasn’t planning on filling it to begin with.

Atmosphere: 1

Food: 1

Service: 1

Buddy Bama

I will not go back the worst service I have ever had.

Atmosphere: 1

Service: 1

Susie Moore

I will not go back the worst service I have ever had.

Atmosphere: 1

Service: 1

Damond J

My smoothie was good (Cranberry Truffle) I asked for extra coconut but I couldn’t taste it that much. The smoothie tasted like Sweet Tarts.

Atmosphere: 5

Food: 4

Service: 5

Shelisha Moody

Peanut butter cup Smoothie extra pb and add strawberries ? nom nom

Tina Griffin

I ordered for pick up, get there and a customer is already in line with no employee at the register. The one visible employee in the food prep area was bent over the table on her phone. I said excuse me, and asked if we could get some help. The employee looked up, rolled her eyes and went back to her phone. After about 5 minutes, another employee finally came out from the back and assisted myself and the other customer who had been there much longer than me. I definitely won't be back.

VJohn Matheny

Understaffed (you can see them busting their a off. Hats off to them), and sadly, you'll be waiting for a while to get your order even if you're ordering online.

M. F.

Great smoothies and service! Their flatbreads are pretty good, too.

Howlee Windsor

I understand you get busy but don't make two drinks in one blender they always taste watered down and at your prices they should be made single so we actually get what we pay for not watered down orange juice this is the third time it's happened and I may not come back it's literally a waste of money at this point

C G

Smoothies here are consistently great!! Fast service and delicious!! My go-to spot here for smoothies!!

Erin Lavoie

They have good smoothies. I also really like their j*** chicken wrap & their sweet potato side.

Felisha K.

cashiers constantly have attitude! always gossiping! management is never seenback is not very clean!

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