Whataburger
815 E Burgess Rd, Pensacola
(850) 480-5265
Recent Reviews
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One of the best WB in town
Atmosphere: 5
Food: 5
Service: 5
This Whataburger on 9th Ave is personable and friendly.
Atmosphere: 5
Food: 5
Service: 5
Great good for a good price
Atmosphere: 3
Food: 5
Service: 3
Great food and great service!
Atmosphere: 5
Food: 5
Service: 5
French Fries were just ok. It was a BIG burger.
Atmosphere: 5
Food: 4
Service: 5
Was not a friendly atmosphere and my freaking food was cold.
Atmosphere: 1
Food: 1
Service: 1
Drive thru lady rushed my partner during ordering and then when we asked “are you still there” after a minute of silence on her end when we tried to say the rest of our order, she rudely yelled “yes!” Didn’t even let him say “that’s all” before she told us our total, she just decided our order was done I guess.
Then when we got our order the person stormed over with our food and didn’t say a single word even after we said “thank you, have a good night”. We were the only customer in the drive thru, so it’s not like they were slammed.
I know customer service sucks, but it’s like these employees don’t even try anymore.
Atmosphere: 1
Food: 4
Service: 1
Wow make sure you check your food they are notorious of screwing up someone's meal especially when they only have a half hour lunch
Atmosphere: 3
Food: 3
Service here is excellent. I was kinda upset at first because my Spicy Chicken Sandwhich was overcooked and tough to eat, but I dont like to complain and was just going to eat it anyway. However, a manager Greta came and asked how my meal was and I let her know the problem. She replaced the meal with an entirely fresh one, which is above and beyong what Id expect from a lot of places these days.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Whataburger
Be ready to wait 40min for cold food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went in with 5 guys. All I needed was a coffee. I waited awhile. Ask were was my coffee. His remarks. Oh. We are out making some more. NO.
Atmosphere: 4
Service: 1
Such a friendly manager. First time in and she took the time to tell us what makes it different there vs other fast food. Nice and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whataburger
Old faithful. They rarely have messed up my order. I just love the food though. And those taquitos!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Whataburger Double Meat Whatameal, French Fries, Whataburger
Kid-friendliness: Excellent staff!
Atmosphere: 5
Service: 5
Recommended dishes: Sandwich, Chicken Strip, Hamburger, Bacon Burger, Whataburger
Ridiculously long wait per usual for Whataburger. I hear people laughing and joking loudly in the kitchen while I’m still waiting for my food. The employees don’t seem interested in helping people. But typical experience with this chain.
Atmosphere: 2
Food: 3
Service: 2
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