The kid taking your order at the drive thru said to go park and they will come out to give your food but they never did.
Amanda
Apparently the meals don't come with rice/beans as one side anymore. You wouldn't be able to tell from the drive thru menu, because it still states that a meal with two sides come with rice/beans and one more side.The staff here would rather argue with customers like they're absolute morons rather than changing their sign to properly reflect their pricing/meals. I had to go back and forth with the drive thru woman multiple times before she finally stated "we get this complaint a lot, the sign isn't right". ?The lunch special is a whopping 50 cents cheaper than the regular priced meal. Another greedy restaurant on the downward spiral.
Atmosphere: 1
Food: 1
Service: 1
Kevin Poitras
Chicken could be a tad moister but pork was perfect and sides were great.
Hands down the best Pollo Tropical in Tampa Bay, food is even better than most Cuban restaurants out there. Always fresh and so tasty. Highly recommend for a quick fresh and tasty bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Tory DeWaters
Fast food joint; better/healthier than some other fast food options. Restaurant was clean, the food was good and served quickly.Parking: Easy, free and plentiful parking. Lots of available spots
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Tropichop
Robert Kuipers
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich
Fernando Lopez
Very kind thank you
Atmosphere: 5
Food: 5
Service: 5
Nicole Fullagar
It was meh. Probably wouldn't go again.
Ariel Santos
ANTONIO AMAZING PERSON ,REALLY KIND AND good human being ,really professional with the customer, thank you
Atmosphere: 5
Food: 5
Service: 5
A M Morrison
I love Pollo Tropical and visit at least twice weekly.
There are two types of people in this world. Those who just go through the motions… and Nate. The Man, The Myth, The Legend. This titan of industry is single handedly rejuvenating Pollo Tropical. His phenomenal food and service have made me believe in people again
I had a terrific experience. This one worker Nate was clam and composed when there was a rush, he brought out my food fresh and quick. 10/10 Must come again!!
Atmosphere: 5
Food: 5
Service: 5
Dohryien Lee
The food is wonderfully cooked. The service is amazing, everytime I go I have Nate Estremera and Allen. They are the most kind, helpful, and efficient workers i’ve seen. The atmosphere is amazing, the workers always seem like they are having fun while still getting the work needed finished and on time. One of my favorite fast food places in Florida. ❤️
The kid taking your order at the drive thru said to go park and they will come out to give your food but they never did.
Apparently the meals don't come with rice/beans as one side anymore. You wouldn't be able to tell from the drive thru menu, because it still states that a meal with two sides come with rice/beans and one more side.The staff here would rather argue with customers like they're absolute morons rather than changing their sign to properly reflect their pricing/meals. I had to go back and forth with the drive thru woman multiple times before she finally stated "we get this complaint a lot, the sign isn't right". ?The lunch special is a whopping 50 cents cheaper than the regular priced meal. Another greedy restaurant on the downward spiral.
Atmosphere: 1
Food: 1
Service: 1
Chicken could be a tad moister but pork was perfect and sides were great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Yellow Rice, Salad, Mashed Potatoes, Grilled Chicken, Sandwich, Cuban Sandwich
Hands down the best Pollo Tropical in Tampa Bay, food is even better than most Cuban restaurants out there. Always fresh and so tasty. Highly recommend for a quick fresh and tasty bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Fast food joint; better/healthier than some other fast food options. Restaurant was clean, the food was good and served quickly.Parking: Easy, free and plentiful parking. Lots of available spots
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Tropichop
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich
Very kind thank you
Atmosphere: 5
Food: 5
Service: 5
It was meh. Probably wouldn't go again.
ANTONIO AMAZING PERSON ,REALLY KIND AND good human being ,really professional with the customer, thank you
Atmosphere: 5
Food: 5
Service: 5
I love Pollo Tropical and visit at least twice weekly.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Yellow Rice
Restaurantji Recommends
There are two types of people in this world. Those who just go through the motions… and Nate. The Man, The Myth, The Legend. This titan of industry is single handedly rejuvenating Pollo Tropical. His phenomenal food and service have made me believe in people again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad, Grilled Chicken, Wrap, Avocado, Sweet Plantains, Chicken Tropichop, Crispy Chicken
Amazing food, great service, food is phenomenal , great workers including Nate Estremera.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cilantro Tropichop, Yellow Rice, Grilled Chicken, Sandwich
I had a terrific experience. This one worker Nate was clam and composed when there was a rush, he brought out my food fresh and quick. 10/10 Must come again!!
Atmosphere: 5
Food: 5
Service: 5
The food is wonderfully cooked. The service is amazing, everytime I go I have Nate Estremera and Allen. They are the most kind, helpful, and efficient workers i’ve seen. The atmosphere is amazing, the workers always seem like they are having fun while still getting the work needed finished and on time. One of my favorite fast food places in Florida. ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Sweet Plantains, Crispy Chicken
The curry mustard goes well with the rice, beans, and pork/chicken.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Grilled Chicken