Pollo Tropical
$ • Chicken, Latin American, Fast FoodAbout Pollo Tropical
Customers' Favorites
Grilled Chicken with Yellow Rice and Veggies
Regular Ropa Vieja Tropichop
Large Ropa Vieja Tropichop
Pork Tropichop Bowl
Cilantro Tropichop
Chicken Tropichop
Quarter Chicken
Mashed Potatoes
Sweet Plantains
Crispy Chicken
Pollo Tropical Reviews
454 ratings
Share your opinion about Pollo Tropical
This location is subpar but tolerable. The food was ok I had the 2 chicken breast meal. The chicken breast was on the cool side. The staff was friendly but could do a better job changing gloves.
Awesome customer service provided by what I believe his name was Bryan. The food was also fresh and properly made.
First time visit. Very friendly and decent pricing compared to most fast food places.
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
Pollo Tropical at Parkside Mall offers tasty meals and friendly service with a variety of delicious chicken options. The broiled chicken is known for being juicy and perfectly seasoned, making it a favorite among customers. The restaurant has recently seen improvements under new management, leading to better food quality and timely service. However, the cleanliness of the bathrooms has been noted as a concern, with some customers reporting that they were not well-maintained. The restaurant still has potential for great food, and customers can expect a fast turn-around time between placing an order and driving off with their meals. A variety of dipping sauces complements the tasty chicken, and the new menu choices, like the quesadilla wrap, have received positive feedback. Customers should keep in mind that the "half chicken" may not include the breast and can consist only of drumsticks and thighs. While the meals can sometimes be plain, Pollo Tropical provides a decent dining experience with room for further improvement.