My girlfriend and I had dinner at this establishment last night. It was one of the worst dining experiences I ever had. It started when we walked into the restaurant sitting on the hostess table was a dirty rag literally was black. It was not appetizing and started the experience off on the wrong foot. I requested the hostess to remove the rag which he did immediately. We were then seated, and the menus were completely filthy and bugs crawling all over the table. The food came, which was pricey and this morning I am feeling sick to my stomach. Overall, Brio had fallen off big-time and the quality is just not there anymore especially for the price. Beware!
Atmosphere: 2
Food: 1
Service: 3
Eduardo Pagani
Good Italian-American restaurant. Not the place to go if you are seeking for authentic Italian. But the menu has enough variety and plates até plentiful and we'll prepared.
Atmosphere: 4
Food: 4
Service: 5
Mustafa Aboharb
Service is bad, waiter take time and forgets what you asked them to bring.
NIKKI STAHR
The floors were extremely sticky inside..never a good sign.The hostess on 4/13/24 around 2pm was less than impressed to be there, nor did she want to help clean off an existing booth. She told us it was dirty and instead asked in a cunning sarcastic tone "can't you both just sit at a table instead"..mind you initially she asked table or booth..we said booth..and once she turned around and noticed it would require her to assist the busser a bit by wiping off the table and setting silverware/2plates..but that proved to be too challenging for someone who clearly doesn't want to do their job let alone help another coworker out to do theirs.Hey, I was a hostess back in the day, and we all helped one another out. I cleaned off tables, bathrooms, swept floors, served soup/bread & apps to help waitstaff if they were busy or if they got sat at the same time with 2 or more tables, I ran food if we needed..opened wine and ran drinks..this was at 2 major chain restaurants btw not some mom & pop (legal seafoods and grand lux).Brio was extremely slow on 4/13/24 once we walked in around 2..there were about 7 to 8 tables between indoor & the patio....the hostess wasn't on a wait..Now instead of her moving her bottom to help her fellow coworkers..she begins to say "oh its going to now be 15 to 20 minutes for the booth because it's dirty" we replied with "that's okay we will wait for the booth"She looks at us and says okay..we wait 20 minutes standing there..and she comes back and says "why can't you just take a table"..I reply with, "i can help the restaurant if you give me a rag and show me where the silverware is I can set the table myself"She gets the hint and grabs a rag to clean off the table..she comes over and motions to us to come with her one arm as if we are out at a some family BBQ..she doesn't grab menus, she doesn't escort us. We approach the table and both booth chairs are filthy, I ask for her to grab another rag and please wipe down the booth seats please..the floor clearly isn't cleaned between guests or shifts.... :(I am sorry but that hostess needs etiquette training and to learn how to compose herself as a professional. I am youngish too in my 30s but etiquette and a positive vibe is such a beautiful thing on anyone.The server was a nice gentleman, he treated us with kindness and he was the saving grace of the afternoon. My niece wanted calamari and she enjoyed it with the white sauce, she also had a kids fettuccine with shrimp added that she did not care for. I took a bite of her pasta it was just very dry but the flavor wasn't horrible nor was it really good. I had a yummy wedge salad. My niece enjoyed her white peach lemonade which was another highlight, I opted for plain water. We tipped him fairly and did not base his performance on how poorly the start of our afternoon at brio went.The server deserves 4 stars (he did go missing a few times & other tables were looking around for him as well, but as I said he was kind)The 2 stars are solely for the overall experience.The hostess deserves 1 star because she showed up for work which I guess is a plus for Brio. She should however not really work in any service based industry. I am in Healthcare and customer service/care/compassion is still important even when saving lifes..or whether you are impacting ones day by providing a smile and exuding kindness while you serve food..both jobs are equally important and although different in ways are quite similar as they possess similar underpinnings.Overall, we will not be back and unfortunately, i can not recommend this Brio location. I pray the server finds himself a more cohesive staff and restaurant to work and grow with.
Atmosphere: 1
Food: 2
Service: 2
Michelle Mincieli
Price was high but the food was absolutely worth it. The lamb chops were absolutely delicious! Can't wait to go back
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pasta Alla Vodka
Mario Leblanc
On the terrace is definitely the best place..?
Atmosphere: 3
Food: 4
Service: 3
Ashtine “Ash” Somersall
Had an amazing experience here last week for dinner. Gio was wonderful, couldn't figure out what to eat and his recommendations were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Salmon Fresca
Johnny Priscak
The food was great but our waiter Gabe made our experience awesome. We will be going back soon.
Atmosphere: 5
Food: 5
Service: 5
michele Glassberg
I would give 0 stars if allowed.....Celebrated my husband's Birthday by doing a take out of a couple of entrees//Specifically asked the Manager to please make the pasta soft...it was so hard it was inedible..Ruined our celebration!
Atmosphere: 1
Food: 1
Service: 1
Pierrelaine Toussaint
The food was good. The place was okay. Don't see all the hype. Would go back. Maybe try something else.
Tonight was my brothers birthday & him and our family were excited for a night out.. that was not the case. For context, my family & i are not native to the U.S. and some of my family does not speak english as fluently as I. The food was delicious but there was a big service problem specifically to do with our waiter. To start, he was incredibly rude & when taking our orders he addressed me and said only I could talk to him & order because i was the only one who spoke english….. if my family members tried to order he ignored them & snatched the menus out of there hands… another instance where my mother & sister were not going to order anything and he began to become upset & agitated when they chose not to order anything to eat. Completely racist & unacceptable. Food was good but i will not be returning with my family due to this waiter. If this person treats his paying customers this poorly in the workplace, imagine how he treats regular people in his daily life, Absolutely awful.
Atmosphere: 2
Food: 3
Service: 1
Bridget Horton
Luv!! ALWAYS A GREAT EXPERIENCE!!We started going to Brio 3 years ago when we took our daughter for her walk thru for NSU. It was so beautiful siting outside & seeing the palm trees (we’re from NY) & the entire time was special. We have made it a tradition to go at least once every time we visit our daughter at college. She also goes w her friends bc she loves it son much. The food it always great & servers are as well. I always get the pasta Brio & I want to try other dishes … but I wait so long in between visits… I just HAFTA get it every time:)We highly recommend & it is a family loved place to go:)Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Chicken Rigatoni Pasta Brio, Pasta Brio
Goddess Jennifer
Go try Brio's lunch special. Pretty good.
Atmosphere: 5
Food: 5
Service: 4
Leiquan Jeremiah
Halle was super sweet and attentive. I didnt order much but the food that I had was okay (really liked the bread) and the atmosphere was nice too. Food came out quickly and hot!
My girlfriend and I had dinner at this establishment last night. It was one of the worst dining experiences I ever had. It started when we walked into the restaurant sitting on the hostess table was a dirty rag literally was black. It was not appetizing and started the experience off on the wrong foot. I requested the hostess to remove the rag which he did immediately. We were then seated, and the menus were completely filthy and bugs crawling all over the table. The food came, which was pricey and this morning I am feeling sick to my stomach. Overall, Brio had fallen off big-time and the quality is just not there anymore especially for the price. Beware!
Atmosphere: 2
Food: 1
Service: 3
Good Italian-American restaurant. Not the place to go if you are seeking for authentic Italian. But the menu has enough variety and plates até plentiful and we'll prepared.
Atmosphere: 4
Food: 4
Service: 5
Service is bad, waiter take time and forgets what you asked them to bring.
The floors were extremely sticky inside..never a good sign.The hostess on 4/13/24 around 2pm was less than impressed to be there, nor did she want to help clean off an existing booth. She told us it was dirty and instead asked in a cunning sarcastic tone "can't you both just sit at a table instead"..mind you initially she asked table or booth..we said booth..and once she turned around and noticed it would require her to assist the busser a bit by wiping off the table and setting silverware/2plates..but that proved to be too challenging for someone who clearly doesn't want to do their job let alone help another coworker out to do theirs.Hey, I was a hostess back in the day, and we all helped one another out. I cleaned off tables, bathrooms, swept floors, served soup/bread & apps to help waitstaff if they were busy or if they got sat at the same time with 2 or more tables, I ran food if we needed..opened wine and ran drinks..this was at 2 major chain restaurants btw not some mom & pop (legal seafoods and grand lux).Brio was extremely slow on 4/13/24 once we walked in around 2..there were about 7 to 8 tables between indoor & the patio....the hostess wasn't on a wait..Now instead of her moving her bottom to help her fellow coworkers..she begins to say "oh its going to now be 15 to 20 minutes for the booth because it's dirty" we replied with "that's okay we will wait for the booth"She looks at us and says okay..we wait 20 minutes standing there..and she comes back and says "why can't you just take a table"..I reply with, "i can help the restaurant if you give me a rag and show me where the silverware is I can set the table myself"She gets the hint and grabs a rag to clean off the table..she comes over and motions to us to come with her one arm as if we are out at a some family BBQ..she doesn't grab menus, she doesn't escort us. We approach the table and both booth chairs are filthy, I ask for her to grab another rag and please wipe down the booth seats please..the floor clearly isn't cleaned between guests or shifts.... :(I am sorry but that hostess needs etiquette training and to learn how to compose herself as a professional. I am youngish too in my 30s but etiquette and a positive vibe is such a beautiful thing on anyone.The server was a nice gentleman, he treated us with kindness and he was the saving grace of the afternoon. My niece wanted calamari and she enjoyed it with the white sauce, she also had a kids fettuccine with shrimp added that she did not care for. I took a bite of her pasta it was just very dry but the flavor wasn't horrible nor was it really good. I had a yummy wedge salad. My niece enjoyed her white peach lemonade which was another highlight, I opted for plain water. We tipped him fairly and did not base his performance on how poorly the start of our afternoon at brio went.The server deserves 4 stars (he did go missing a few times & other tables were looking around for him as well, but as I said he was kind)The 2 stars are solely for the overall experience.The hostess deserves 1 star because she showed up for work which I guess is a plus for Brio. She should however not really work in any service based industry. I am in Healthcare and customer service/care/compassion is still important even when saving lifes..or whether you are impacting ones day by providing a smile and exuding kindness while you serve food..both jobs are equally important and although different in ways are quite similar as they possess similar underpinnings.Overall, we will not be back and unfortunately, i can not recommend this Brio location. I pray the server finds himself a more cohesive staff and restaurant to work and grow with.
Atmosphere: 1
Food: 2
Service: 2
Price was high but the food was absolutely worth it. The lamb chops were absolutely delicious! Can't wait to go back
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Pasta Alla Vodka
On the terrace is definitely the best place..?
Atmosphere: 3
Food: 4
Service: 3
Had an amazing experience here last week for dinner. Gio was wonderful, couldn't figure out what to eat and his recommendations were delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Salmon Fresca
The food was great but our waiter Gabe made our experience awesome. We will be going back soon.
Atmosphere: 5
Food: 5
Service: 5
I would give 0 stars if allowed.....Celebrated my husband's Birthday by doing a take out of a couple of entrees//Specifically asked the Manager to please make the pasta soft...it was so hard it was inedible..Ruined our celebration!
Atmosphere: 1
Food: 1
Service: 1
The food was good. The place was okay. Don't see all the hype. Would go back. Maybe try something else.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Tonight was my brothers birthday & him and our family were excited for a night out.. that was not the case. For context, my family & i are not native to the U.S. and some of my family does not speak english as fluently as I. The food was delicious but there was a big service problem specifically to do with our waiter. To start, he was incredibly rude & when taking our orders he addressed me and said only I could talk to him & order because i was the only one who spoke english….. if my family members tried to order he ignored them & snatched the menus out of there hands… another instance where my mother & sister were not going to order anything and he began to become upset & agitated when they chose not to order anything to eat. Completely racist & unacceptable. Food was good but i will not be returning with my family due to this waiter. If this person treats his paying customers this poorly in the workplace, imagine how he treats regular people in his daily life, Absolutely awful.
Atmosphere: 2
Food: 3
Service: 1
Luv!! ALWAYS A GREAT EXPERIENCE!!We started going to Brio 3 years ago when we took our daughter for her walk thru for NSU. It was so beautiful siting outside & seeing the palm trees (we’re from NY) & the entire time was special. We have made it a tradition to go at least once every time we visit our daughter at college. She also goes w her friends bc she loves it son much. The food it always great & servers are as well. I always get the pasta Brio & I want to try other dishes … but I wait so long in between visits… I just HAFTA get it every time:)We highly recommend & it is a family loved place to go:)Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Chicken Rigatoni Pasta Brio, Pasta Brio
Go try Brio's lunch special. Pretty good.
Atmosphere: 5
Food: 5
Service: 4
Halle was super sweet and attentive. I didnt order much but the food that I had was okay (really liked the bread) and the atmosphere was nice too. Food came out quickly and hot!
Atmosphere: 3
Food: 3
Service: 4
Excellent service. Halle was great.
Atmosphere: 5
Food: 4
Service: 5