⭐️⭐️ Unfortunately, this has been a really disappointing experience with this location — and not the first time.
We waited over an hour for our order, and when it was finally delivered, there was no protein at all in the bowl (no steak, despite it being ordered).
This is the second issue we’ve had here. Just last week, we tried ordering earlier in the day and were told they were out of many key ingredients, which made it difficult to order anything at all.
We usually enjoy CAVA, but the long wait times, missing items, and frequent stock issues from this location are frustrating. Hoping this is addressed moving forward, because this hasn’t been the experience we expect.
Atmosphere: 1
Food: 1
Service: 1
Khourtni Braxton
Kiana is amazing! Such a beautiful smile and sweet person I will be back just because of her great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Saskia Baltazard
Kiana helped me with my order & she did so good! It was my first time trying it, and I was a little nervous, but after the customer service I received from Kiana I will definitely be a loyal customer. She was very nice, efficient and patient. 10/10 food & experience!
Atmosphere: 5
Food: 5
Service: 5
Isabella Moncada
I went here and it was super clean and the workers were super friendly and nice especially the cashier Brooke and helped me out with any questions I had!
Atmosphere: 5
Food: 5
Service: 5
janane Moise
Brook was the nicest cashier!! I literally like coming here because of here
Elizabeth Denizard
Brooke is great, knowledgeable, courteous and has a smile on her face. Great food, great employees. Good job
Atmosphere: 5
Food: 5
Service: 5
Hannah Toombs
Brooke is the best!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Bella Eyrich
This place has great food! Also, amazing service. Brooke took such good care of us she was super polite, helpful and had a beautiful bright smile on her face. I highly recommend this place😊
Atmosphere: 5
Food: 5
Service: 5
Sarah C
I ordered two bowls on 12/15/25 and was contacted by the DoorDash driver upon arrival because CAVA was out of lamb meatballs. I requested chicken shawarma as a substitution. When the order arrived, one bowl had only one lamb meatball and wasn’t filled to the top, and the second bowl had the wrong protein entirely. This follows a previous DoorDash order from this same location where my bowl was missing the protein altogether. Because this was the second issue, I drove 20 minutes to the restaurant to have it resolved. I asked to speak with the manager, Bailey, and explained the situation. Unfortunately, he showed no empathy, did not apologize, and immediately told me to go to CAVA’s website for a refund. After leaving the comfort of my home to address the issue in person, I was offered no immediate solution. When I told Bailey that my order needed to be remade, he instructed me to wait in line to have it corrected. The lack of accountability and customer care was shocking. This was abysmal customer service and a poor representation of the CAVA brand. I expect much better quality control and customer service, especially when mistakes are repeated.
Atmosphere: 1
Food: 1
Service: 1
Tulips Elighten
Excellent service I enjoy my cashier Lee that took her time to make sure I had my order correct. Phenomenal definitely a great Lunch spot 👌🏽
Amazing food very nice employees and the food was astronomical and made my taste buds feel exquisite
Atmosphere: 5
Food: 5
Service: 5
Lunaa gomezz
CAVA never disappoints , everything is fresh, flavorful, and packed perfectly. It’s one of those places you keep thinking about after you leave.
Atmosphere: 5
Food: 5
Service: 5
santiago matos
The customer service experience was the best I’ve ever experienced in my whole life. The people here I know they work very hard and they make the food in the highest quality as they can and I’m just so thankful and this is my first time actually having cava so this is a good experience for me.
⭐️⭐️
Unfortunately, this has been a really disappointing experience with this location — and not the first time.
We waited over an hour for our order, and when it was finally delivered, there was no protein at all in the bowl (no steak, despite it being ordered).
This is the second issue we’ve had here. Just last week, we tried ordering earlier in the day and were told they were out of many key ingredients, which made it difficult to order anything at all.
We usually enjoy CAVA, but the long wait times, missing items, and frequent stock issues from this location are frustrating. Hoping this is addressed moving forward, because this hasn’t been the experience we expect.
Atmosphere: 1
Food: 1
Service: 1
Kiana is amazing! Such a beautiful smile and sweet person I will be back just because of her great customer service!!
Atmosphere: 5
Food: 5
Service: 5
Kiana helped me with my order & she did so good! It was my first time trying it, and I was a little nervous, but after the customer service I received from Kiana I will definitely be a loyal customer. She was very nice, efficient and patient. 10/10 food & experience!
Atmosphere: 5
Food: 5
Service: 5
I went here and it was super clean and the workers were super friendly and nice especially the cashier Brooke and helped me out with any questions I had!
Atmosphere: 5
Food: 5
Service: 5
Brook was the nicest cashier!! I literally like coming here because of here
Brooke is great, knowledgeable, courteous and has a smile on her face. Great food, great employees. Good job
Atmosphere: 5
Food: 5
Service: 5
Brooke is the best!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
This place has great food! Also, amazing service. Brooke took such good care of us she was super polite, helpful and had a beautiful bright smile on her face. I highly recommend this place😊
Atmosphere: 5
Food: 5
Service: 5
I ordered two bowls on 12/15/25 and was contacted by the DoorDash driver upon arrival because CAVA was out of lamb meatballs. I requested chicken shawarma as a substitution. When the order arrived, one bowl had only one lamb meatball and wasn’t filled to the top, and the second bowl had the wrong protein entirely. This follows a previous DoorDash order from this same location where my bowl was missing the protein altogether.
Because this was the second issue, I drove 20 minutes to the restaurant to have it resolved. I asked to speak with the manager, Bailey, and explained the situation. Unfortunately, he showed no empathy, did not apologize, and immediately told me to go to CAVA’s website for a refund. After leaving the comfort of my home to address the issue in person, I was offered no immediate solution.
When I told Bailey that my order needed to be remade, he instructed me to wait in line to have it corrected. The lack of accountability and customer care was shocking. This was abysmal customer service and a poor representation of the CAVA brand.
I expect much better quality control and customer service, especially when mistakes are repeated.
Atmosphere: 1
Food: 1
Service: 1
Excellent service I enjoy my cashier Lee that took her time to make sure I had my order correct. Phenomenal definitely a great Lunch spot 👌🏽
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was good
Atmosphere: 5
Food: 5
Service: 5
Love the food and the service
Atmosphere: 5
Food: 5
Service: 5
Amazing food very nice employees and the food was astronomical and made my taste buds feel exquisite
Atmosphere: 5
Food: 5
Service: 5
CAVA never disappoints , everything is fresh, flavorful, and packed perfectly. It’s one of those places you keep thinking about after you leave.
Atmosphere: 5
Food: 5
Service: 5
The customer service experience was the best I’ve ever experienced in my whole life. The people here I know they work very hard and they make the food in the highest quality as they can and I’m just so thankful and this is my first time actually having cava so this is a good experience for me.
Atmosphere: 5
Food: 5
Service: 5
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