Jacaranda Restaurant & Pizzeria

I’m not one to complain. I always start with this. However i do try and keep things truthful. I’ve been ordering from jacaranda for probably 4 years now but tonight might have been the last time. Unfortunately i was greeted by the pizza maker on the phone with “what do you need?” I don’t take things personally , however when i got there to pick up my food (pizza, spaghetti & meatballs) the pizza maker rolls his eyes at me when i give him the number. He didn’t say one word to me , i just paid and left. Shouldve known from the start, but got home and the pizza was toasted. I like a good undercarriage, but this… it was to much. Between the attitude , eye roll, and then the food. It just left a sad but bad taste in my mouth. Unfortunately, my time ordering from here is coming to an end. I miss it back when the owner was making the pizza’s , taking orders and smiled when people came in. Oh well… i guess I’ll go to little Mike’s and pay for an overpriced pizza there.

Atmosphere: 4

Food: 2

Service: 1

Food was okay. Waitress Jen was unfriendly, didn’t smile once! At a customer no less! It’s important and makes a difference.

Atmosphere: 4

Food: 4

Service: 3

Ordered the shrimp scampi. Very plain tasting. Pile of noodles with 6 shrimp for $24. Salad was lettuce, 1 slice of cucumber,, and one cherry tomato. Again very plain. Won't be going back here again.

Atmosphere: 4

Food: 2

Service: 2

Good food and good service.

Atmosphere: 5

Food: 5

Service: 5

Remind me of an old Italian restaurant in Kailua
Hawaii call Papinos.

Atmosphere: 5

Food: 5

Service: 5

The pizza right out of the oven here is really good. The lasagna is too. Briana and Jennifer are definitely the nicest. Great neighborhood Italian restaurant. A+++

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Lasagna

Pizza is amazing!!!!!

I used to go to dinner at this restaurant at least once a month. Food was good and the service supper friendly. Just this Saturday I took my family there and food, service and atmosphere was terrible. I usually order pizza with my salad. The pizza came out first with the other appetizers and I thought this was weird. I was hungry so I ate the pizza without my salad. I asked about my salad and said I didn't want it anymore. I got the evil eye from the waitress and she still brought the salad. Isn't the salad supposed to come before your meal? Anyway, while waiting for salad,I saw the other waitress walking in with a bag of groceries, taking about salad, so they didn't have salad? Waitress should have said something. I saw the same waitress that came from the market handling the salad with her bare hands without washing it prior. I also noticed that another waitress put the garlic rolls in the over also using her bare hands. The restaurant looked dirty and empty. I thought this was weird. Lastly, we paid and included a tip and as we were walking out one of the waitress mocked us by saying, she deserved an Oscar for dealing with us. I, my mother in law and granny had stomach aches after eating there that day. I'm definitely not going back.
****response to owner: You replied as Jacaranda Restaurant and pizzeria.
It seems like you encourage all your employees not to wash their hands. You probably do the same. No one is stupid enough to believe they are reviewing the wrong place. BBB is next....

Atmosphere: 1

Food: 1

Service: 1

Don't waste your time or money coming here sad I have to post this review .. but watched a waitress put her bare hands in a huge bowl of salad and make 5 individual salads with her bare unwashed hands that I personally saw her handling plates from other tables just before that ... we ordered a salad as well 🤮🤮 however it came late and before it got to the table we asked to cancel it but she refused and still ended up bringing the salad 3 minutes later ( after waiting a solid 20 minutes for it) to top it all off .... as we were leaving a very Rude waitress told ours she deserved an Oscar (for dealing with us)
This is absolutely disgusting and unfortunately we use to visit this establishment frequently ... (I just changed my review from positive to negative )
Hope this bothers you as much as it has bothered me and your consider bring your business elsewhere so you dont have to eat from a strangers dirty hands nor be mocked while leaving because we asked to cancel a salad that was extrenemy late not even to our table yet!

Atmosphere: 1

Food: 1

Service: 1

Family owned , excellent service, the food was amazing. I would come back anytime. 5 stars i would give 10 if I could. What a little gem in plantation.😊

Atmosphere: 5

Food: 5

Service: 5

Cold pizza. Garlic knots with no garlic. Thats what we got. Used to be great. Now officially done giving them a chance

Atmosphere: 2

Food: 1

Service: 2

Not!!
Nothing drives me more nuts than paying for food that I could have done better at home. Ordered take-out baked ziti. The pasta is brown, white hair in the food?? This is disgusting. Are they no longer using fresh pasta???The sauce tastes sour and the 2 slices of overcooked provolone thrown on the top should have stayed in the kitchen. Pure waste of money, won't ever return. None of this is worth eating, looks more like slop.

Atmosphere: 2

Food: 1

Service: 3

After grabbing multiple stuff at the restaurant & handling cash & pennies without washing his hand he make my two delicious slides for $11. “Best pizza place in town”.

Food: 1

We absolutely love Jacaranda Pizza, when you are there you are like family. Everyone is friendly and accommodating whether you are there to dine in or pick up. Their prices are always reasonable and their pizza is the best in Plantation!
Last night we ordered a large pepperoni for pick up. Upon pick up the pizza was just coming out of the oven, both smelling and looking amazing! The two gentlemen behind the counter were complimentative and wished me well as I left. Customer service goes a long way and Jacaranda Pizza doesn't disappoint.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Rolls, Cheese Pizza Slice, Pepperoni Pizza, Caesar Salad

Food went in… and out all over toilet and tub with an hour…

Atmosphere: 3

Food: 1

Service: 3