Have been going to Mandarin Village for a long time. A few weeks ago I picked up my order which was wrapped n cellophane. Usually the food is served in a box. After eating the food, I was sick for two days with stomach pains and diarrhea. The reason I started going year ago was because food was fresh. Now it's time for a new Chinese restaurant.
Atmosphere: 2
Food: 1
Service: 2
Jovana Vujanic
Found a piece of hair in my food today.
Food: 1
Service: 3
Joyce VanLoan
Last night I picked up my order on my way home from work. When I got home, I found that there were items missing (pancakes/wraps, and sauce). I called and was told that I’d have to go back to get it. I asked if someone could deliver it. I was told that no one was available, AND, even if there was, I’d have to pay for the delivery. I was so mad that I had to wait an hour so that I wouldn’t go in screaming. When I got there, they gave me my stuff and I left. No offer of any discount for next time, no extra treats, nothing.
Atmosphere: 3
Food: 5
Service: 1
Melanie Wilber
After many years, we are breaking up with Mandarin Village because lately our order is always incorrect or they forget the sauces that go with the dishes. They have never been apologetic or they just blame me. We miss the lady that used to work the front counter- she was the absolute best, very thorough and provided amazing customer service… oh well. That’s definitely not how things are run anymore.
Jenny Guzman
Quite possibly the worst Chinese food I have ever had.
Food: 1
Dorally Munoz
Excellent food , the best thing
Atmosphere: 5
Food: 5
Service: 5
EAMON MALONEY
Fantastic...the Sichuan shrimp is one of the best Chinese dishes I have ever had.
Carito L
Unfortunately tonight I found a piece of old metal (small hard wire) in my sweet chili sauce shrimp. I had been calling the restaurant to alert them and no one answered the phone. I hope I didn’t swallowed any pieces of that wire!
Food: 2
Service: 3
T Latif
Get off the phone and acknowledge customers when they’re in your presence!
We stayed 4 nights at the Residence Inn Plantation around the corner. My 13 and 10 year old live on chicken fried rice at game. We got a large container on day 1. They loved it and finished it the following morning. The next day ai had to get the largest "bucket" they had. On day 4, I had to get a medium size to get them through the trip. You have the option of white meat chicken or "fried and breaded" chicken pieces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice
Claudia Gamboa
Food is very tasteless, fried rice has no taste, chicken was soggy and didn't taste like your usual general tso
Atmosphere: 4
Food: 1
Service: 4
Alexandra Rolle
My husband ordered delivery through Uber. The order total about $50 including tip . The order also included shrimp fried rice, as I don’t eat any type of meat or pork product. Just arrived from work after 12 hour day to find that we were given some type of rice , contain pork , beef and whatever else . It definitely wasn’t shrimp fried rice . Upon this discovery, my husband called the restaurant for the lady to tell him that he was not being truthful about the rice. He asked her if he she’s calling him a liar . Keep in mind, It’s the smallest shrimp rice !!!!!!!Completely overpriced. It was $10.00. Both people at the counter did not eat pork , so they have an idea of what that means but to accuse my husband of being a liar is absurd. I have been ordering from this restaurant for at least 7 years . The person at the counter during that time was a lovely lady , who was spectacular and paid attention to detail . It’s obvious that it has changed hands because there was a muscle / security person who had the audacity to approach , aggressively about my approach to the situation. I don’t eat any meat and pork products, so yes ! I’m upset when you get something you did not order and then be called a liar . This is absolutely ridiculous! I can assure you , your restaurant won’t survive with this type of service, especially in this area. Get rid of your muscle man, he’s going to send you out of business because if you continue to respond to a customer like this , you won’t survive in this neighborhood. We’re out !!!! Good luck because you both appear to be good people but your muscle person doesn’t have a good look for this business especially in this area and check the order before sending it out. The chicken was was horrible , thick sauce and cold . So sorry !! Good luck !
Food: 1
Service: 1
Author Joyce Stewart (The Love University)
My first time here and my fries were either old and rebated or just over cooked. They tasted like grease. I don’t cook my fries until they are this color!!!! The person who took my order was polite but made excuses as to the shade of the fries. They tasted awful. He said the owner wasn’t there. He tried to offer to make another batch but I couldn’t wait. I was very disappointed as my initial and last visit. I gave him two stars for his effort but this is unacceptable.
Atmosphere: 1
Food: 1
Service: 2
Ray R (Racie)
Very disappointing... the fried wonton were burnt. The general taos chicken was also burnt and dry. I've ordered food from this place before and it was good. Maybe they had an off day!
Pretty good spot.
Atmosphere: 4
Food: 5
Service: 5
Have been going to Mandarin Village for a long time. A few weeks ago I picked up my order which was wrapped n cellophane. Usually the food is served in a box. After eating the food, I was sick for two days with stomach pains and diarrhea. The reason I started going year ago was because food was fresh. Now it's time for a new Chinese restaurant.
Atmosphere: 2
Food: 1
Service: 2
Found a piece of hair in my food today.
Food: 1
Service: 3
Last night I picked up my order on my way home from work. When I got home, I found that there were items missing (pancakes/wraps, and sauce). I called and was told that I’d have to go back to get it. I asked if someone could deliver it. I was told that no one was available, AND, even if there was, I’d have to pay for the delivery. I was so mad that I had to wait an hour so that I wouldn’t go in screaming. When I got there, they gave me my stuff and I left. No offer of any discount for next time, no extra treats, nothing.
Atmosphere: 3
Food: 5
Service: 1
After many years, we are breaking up with Mandarin Village because lately our order is always incorrect or they forget the sauces that go with the dishes. They have never been apologetic or they just blame me. We miss the lady that used to work the front counter- she was the absolute best, very thorough and provided amazing customer service… oh well. That’s definitely not how things are run anymore.
Quite possibly the worst Chinese food I have ever had.
Food: 1
Excellent food , the best thing
Atmosphere: 5
Food: 5
Service: 5
Fantastic...the Sichuan shrimp is one of the best Chinese dishes I have ever had.
Unfortunately tonight I found a piece of old metal (small hard wire) in my sweet chili sauce shrimp. I had been calling the restaurant to alert them and no one answered the phone. I hope I didn’t swallowed any pieces of that wire!
Food: 2
Service: 3
Get off the phone and acknowledge customers when they’re in your presence!
Atmosphere: 1
Service: 1
Restaurantji Recommends
We stayed 4 nights at the Residence Inn Plantation around the corner. My 13 and 10 year old live on chicken fried rice at game. We got a large container on day 1. They loved it and finished it the following morning. The next day ai had to get the largest "bucket" they had. On day 4, I had to get a medium size to get them through the trip. You have the option of white meat chicken or "fried and breaded" chicken pieces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Rice
Food is very tasteless, fried rice has no taste, chicken was soggy and didn't taste like your usual general tso
Atmosphere: 4
Food: 1
Service: 4
My husband ordered delivery through Uber. The order total about $50 including tip . The order also included shrimp fried rice, as I don’t eat any type of meat or pork product. Just arrived from work after 12 hour day to find that we were given some type of rice , contain pork , beef and whatever else . It definitely wasn’t shrimp fried rice . Upon this discovery, my husband called the restaurant for the lady to tell him that he was not being truthful about the rice. He asked her if he she’s calling him a liar . Keep in mind, It’s the smallest shrimp rice !!!!!!!Completely overpriced. It was $10.00. Both people at the counter did not eat pork , so they have an idea of what that means but to accuse my husband of being a liar is absurd. I have been ordering from this restaurant for at least 7 years . The person at the counter during that time was a lovely lady , who was spectacular and paid attention to detail . It’s obvious that it has changed hands because there was a muscle / security person who had the audacity to approach , aggressively about my approach to the situation. I don’t eat any meat and pork products, so yes ! I’m upset when you get something you did not order and then be called a liar . This is absolutely ridiculous! I can assure you , your restaurant won’t survive with this type of service, especially in this area. Get rid of your muscle man, he’s going to send you out of business because if you continue to respond to a customer like this , you won’t survive in this neighborhood. We’re out !!!! Good luck because you both appear to be good people but your muscle person doesn’t have a good look for this business especially in this area and check the order before sending it out. The chicken was was horrible , thick sauce and cold . So sorry !! Good luck !
Food: 1
Service: 1
My first time here and my fries were either old and rebated or just over cooked. They tasted like grease. I don’t cook my fries until they are this color!!!! The person who took my order was polite but made excuses as to the shade of the fries. They tasted awful. He said the owner wasn’t there. He tried to offer to make another batch but I couldn’t wait. I was very disappointed as my initial and last visit. I gave him two stars for his effort but this is unacceptable.
Atmosphere: 1
Food: 1
Service: 2
Very disappointing... the fried wonton were burnt. The general taos chicken was also burnt and dry. I've ordered food from this place before and it was good. Maybe they had an off day!
Atmosphere: 2
Food: 2
Service: 3
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