PARLOUR BAKERY ORDER ONLINE! SOON
700 SW 78th Ave #114, Plantation
(954) 533-7104
Recent Reviews
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Best Birthday Cakes i have ever had made!
Dietary restrictions: Vegan!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Custom Vegan Cake, Bakery
I was unaware they don’t have a physical location anymore. I googled Parlour and an address popped up so drove there. It’s coming soon but not open. Drove to the old location where I last knew it to be and also closed. Not the end of the world, as I called and was directed online for curb side pick up only. Log on and attempt to place an order for a dozen donuts. 2 options of delivery in 3 days or pick up. When I select pick up (at the original address I drove to) there’s no available date to actually select. Everything is grayed out. Call back and listen to the automated message, which lists the wrong address and hours that seem to be unavailable. Tried to speak to a person and also unsuccessful. Food and baked goods have always been excellent, however the run around and poor marketing to direct customers how to get or order treats is disappointing.
Food: 5
Service: 1
Everything is delicious!
Atmosphere: 5
Food: 5
Service: 5
I ordered a frozen theme cake and cupcakes over the phone and had them delivered on the day of the party. I wish I took pictures because it came out beautiful and exactly what we wanted. The flavors were delicious and the woman who took my order was very helpful. The whole experience was flawless and it was one less thing I had to think about for a birthday party. I would order again and recommend.
Food: 5
Service: 5
I had been a loyal customer of this store until today. I decided to place an online order for pickup since they don’t have a physical location. Unfortunately, it turned out to be a terrible decision. They sent me a confirmation email without providing an address. The email mentioned "shipping method: production kitchen," but when I Googled the address, it was incorrect.
I no longer live in the area, but I was visiting from Orlando and staying in Tamarac. I had to drive all the way to Plantation, only to be told by a lady there that the location was in Lauderhill. When I explained that I could get there in 14 minutes, she told me they couldn’t wait because the delivery person had to leave.
When I requested a refund, she refused, saying that the empanadas were already baked. I questioned why they couldn’t wait for me, and she insisted they needed to leave immediately. I asked why they didn’t have another person to handle such situations. She responded rudely, asking why they should hire someone else just because I didn’t arrive on time.
I reminded her of the importance of customer service, but she argued that they weren’t even open and were doing me a favor by accommodating my order. This experience is exactly why vegan businesses like this fail—they don’t prioritize customer service and only think of themselves, not their customers. I strongly advise against ordering pickup from this place if you want to avoid a bad experience. They clearly lack the staff to meet customer needs, and their customer service team lacks problem-solving skills.
Service: 1
I just recently ordered food from their pop-up shop and I didn’t realize that when you order $80 worth of food from this place you get it cold what a letdown.
We had such a great experience ordering goodies from this bakery.! The cupcakes were delicious and they even included a sweet message for our baby. The team was so nice and gave me reassurance with our baby having a peanut/egg allergy. Will definitely be back !
Atmosphere: 5
Food: 5
Service: 5
Every time I order anything it is absolutely delicious. Especially the cupcakes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Mojo empanadas here are so good. Wide selection of sweets. Cookies, cupcakes, flan at times and other treats. Empanadas and sandwiches. Drinks and coffee. Great place to try.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Colombian Empanada, Bakery
The best cakes and pastry!!! Excellent customer service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Restaurantji Recommends
Loved this place - are you really going to reopen ? They say yes … 4 minutes away from Plantation location. Can you please give us an update. No location shared as to where or when. Thank you ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guava and Cheese Pastelito, Cinnamon Roll, Mini Cupcakes, Cookie Sandwiches, Donuts, PO Boy Vegan Sandwich
Looking forward to new location.
Moved here from Orlando and I was looking for a vegan place, so happy I found this place! I love the menu and you have so many options. It’s so hard to just walk away with 1 item. Staff is super friendly and food is delicious! I will be back ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Guava and Cheese Pastelito
Arrived 5pm on Saturday, no fresh food available everything picked over and rude workers. Selection from menu is also extremely limited, assuming they even have it available when you are there.
Atmosphere: 1
Food: 1
Service: 1
SOOOO FREAKIN GOOOOOD. Cannot believe how good the baked goods are to be dairy free and a lot gluten free as well. 10/10 they are also massive so the price is right for what you get.
Atmosphere: 5
Food: 5
Service: 5
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