Really cute store, I love the pink! Perfect for a late night sweet tooth fix(at the unholy hour if 11:20pm). Ama was amazing in helping us discover new ice cream flavors! They also have vegan and dairy free options too. Definitely coming back!
Sara B.
Ama was amazing! Walked in for the first time and she helped me through all the amazing options. This place has all the flavors and so many unique finds!! Definitely coming again
Lydie Arakaza
Love the product but the customer service here isn’t the best. I ignored it the first two times because like people just have bad days and/or some people are just socially awkward, but around the 3rd/4th time come on…. When asking questions you get blank stares. Reading the other reviews I see I’m not alone with thinking this.
Cassandra Foster
Great decor, awesome service, reasonably priced…Mel was great! And trust me it’s not easy with my little one! The ice cream was wonderful, and the cookie butter macarons were absolutely delicious! Will definitely be returning for our weekly ice cream outing!😋
Jamari Rowe
Best Ice Cream and best people. I really like it.Ama always gets me right whenever I go in !❤️
Nia Brown
excellent customer service!!! and they sorbet are the best ever!!!
Lily Coxx
Phuse ice cram is truly an hidden gem, this place is beautiful and the ice cream is delicious! Their customer service is top tier, I was helped by a beautiful worker name Jasmine who took care of me and my family. I will definitely be back!
Jemika Philippe
Thank you to my girl @Jasmine I really loved the experience I had a blast with all the flavor I really loved the decor and the macaroons are unique!!!
Norman Pemberton
It was our first time here and shamoya was great! We loved the cheesecake ice cream.
Toni-Leigh Jacobs
Just went in around 11 pm tonight. I walked in, the woman at the front didn’t even acknowledge my presence. There was only one vegan ice cream flavor and sorbets. Understood - sometimes stock is low. But the woman working there was so rude ! Every question i asked (and i only asked 2) she behaved like i was bothering her and gave me so much attitude in her response. On top of that she just kept running back to her phone in between speaking to me. She was obviously pre occupied and more concerned with texting than ACKNOWLEDGING a customer. I’m not paying $7 a scoop for ppl to be rude to me. Girl bye. I won’t be back.
Came to your shop at 11 only to find you closed 😑😑. Bad for business to advertise that you close at one time and don’t.
Lenciii _G
This ice cream business is so unprofessional every time I come Here between 1030 and 11:30 PM they always say they’re closed and supposedly they’re supposed to be open until 12 AM. The staff worker has two jobs one at the ice cream place and one next-door at the smoke shop and she’s running back-and-forth from both jobs and the customers who are waiting for ice cream are waiting outside because the door is locked due to them not being at their job, sometimes instead of being inside, they’ll sit in their car and watch customers try to open the door to go get ice cream and let the customers leave knowing damn well they still on the clock and the ice cream place is supposed to be open but they say it’s closed with all the lights and stuff on. I will not be attending there to get ice cream anymore because this is crazy and ridiculous.
kriishpy
I was excited for ice cream at a late night, showed up to the door at 11:20. The door says that you guys are open until midnight Monday-Sunday. Why was your worker giving me motions saying that they were closed/she was cleaning up. The business is open for 40 more minutes. I probably understand 5 or 10 mins but 40 is insane.
Ana Arteaga
I just called the manager to this place, asking about allergens and she literally could not give me any kind of answer… the MANAGER. They don’t even know the ingredients to the ice cream they serve. That’s wildly unsafe and lawsuit waiting to happen.
Cheryl Saidi-Johnson
My kids brought me here for a Mother's Day treat... There's nothing in there except ice cream. I ordered tres leches from the menu, did not have it. I ordered a milkshake (basically milk and ice cream) - did not have. Then, I noticed they had nothing on their menu except the ice cream. I walked out empty-handed.
Really cute store, I love the pink! Perfect for a late night sweet tooth fix(at the unholy hour if 11:20pm). Ama was amazing in helping us discover new ice cream flavors! They also have vegan and dairy free options too. Definitely coming back!
Ama was amazing! Walked in for the first time and she helped me through all the amazing options. This place has all the flavors and so many unique finds!! Definitely coming again
Love the product but the customer service here isn’t the best. I ignored it the first two times because like people just have bad days and/or some people are just socially awkward, but around the 3rd/4th time come on…. When asking questions you get blank stares. Reading the other reviews I see I’m not alone with thinking this.
Great decor, awesome service, reasonably priced…Mel was great! And trust me it’s not easy with my little one! The ice cream was wonderful, and the cookie butter macarons were absolutely delicious! Will definitely be returning for our weekly ice cream outing!😋
Best Ice Cream and best people. I really like it.Ama always gets me right whenever I go in !❤️
excellent customer service!!! and they sorbet are the best ever!!!
Phuse ice cram is truly an hidden gem, this place is beautiful and the ice cream is delicious! Their customer service is top tier, I was helped by a beautiful worker name Jasmine who took care of me and my family. I will definitely be back!
Thank you to my girl @Jasmine
I really loved the experience
I had a blast with all the flavor
I really loved the decor and the macaroons are unique!!!
It was our first time here and shamoya was great! We loved the cheesecake ice cream.
Just went in around 11 pm tonight. I walked in, the woman at the front didn’t even acknowledge my presence. There was only one vegan ice cream flavor and sorbets. Understood - sometimes stock is low. But the woman working there was so rude ! Every question i asked (and i only asked 2) she behaved like i was bothering her and gave me so much attitude in her response. On top of that she just kept running back to her phone in between speaking to me. She was obviously pre occupied and more concerned with texting than ACKNOWLEDGING a customer. I’m not paying $7 a scoop for ppl to be rude to me. Girl bye. I won’t be back.
Restaurantji Recommends
Came to your shop at 11 only to find you closed 😑😑. Bad for business to advertise that you close at one time and don’t.
This ice cream business is so unprofessional every time I come Here between 1030 and 11:30 PM they always say they’re closed and supposedly they’re supposed to be open until 12 AM. The staff worker has two jobs one at the ice cream place and one next-door at the smoke shop and she’s running back-and-forth from both jobs and the customers who are waiting for ice cream are waiting outside because the door is locked due to them not being at their job, sometimes instead of being inside, they’ll sit in their car and watch customers try to open the door to go get ice cream and let the customers leave knowing damn well they still on the clock and the ice cream place is supposed to be open but they say it’s closed with all the lights and stuff on. I will not be attending there to get ice cream anymore because this is crazy and ridiculous.
I was excited for ice cream at a late night, showed up to the door at 11:20. The door says that you guys are open until midnight Monday-Sunday. Why was your worker giving me motions saying that they were closed/she was cleaning up. The business is open for 40 more minutes. I probably understand 5 or 10 mins but 40 is insane.
I just called the manager to this place, asking about allergens and she literally could not give me any kind of answer… the MANAGER. They don’t even know the ingredients to the ice cream they serve. That’s wildly unsafe and lawsuit waiting to happen.
My kids brought me here for a Mother's Day treat... There's nothing in there except ice cream. I ordered tres leches from the menu, did not have it. I ordered a milkshake (basically milk and ice cream) - did not have. Then, I noticed they had nothing on their menu except the ice cream. I walked out empty-handed.
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