Tacocraft Taqueria & Tequila Bar

I was at tacocraft earlier this week with my friends & chase was our server who by the way provided GREAT SERVICE! They have great happy hour & taco Tuesday deals!! $4 tacos yes please!! & such great music, we really enjoyed everything. plus those oxtail empanadas were to DIE FOR! 10/10

Atmosphere: 5

Food: 5

Service: 5

Mean waiter with bleached hair

Service: 1

We had a fabulous lunch on the patio. All the tacos were amazing, but our favorites were the truffle mushroom and pork belly. The margaritas were also terrific. Loved the prickly pear and cucumber jalapeño. Worth a stop!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco, Pork Belly Taco

Cool for seating also nice quasedilla strong mojito one of the my best about here

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Marc Falsetto, CEO of Handcrafted Hospitality, I understand you want to expand this business, but please be aware that it is the people that help the business grow. I hope you read the review below:

Recently, my daughter and I visited Tacocraft in Plantation. We always enjoy the food. Our server Sheila was kind and attentive as other servers have always been. However, this time our experience there was much different due to a rude manager (Tim).

My daughter and I ordered the guacamole flight as an appetizer while we decided on the main course. Less than 4 minutes later, we both decided on the ultimate nachos with chicken thus agreed to cancel the appetizer since it would’ve been duplication of the same type of food. My daughter even got up to find Sheila to try to stop her from sending the order into the kitchen and Sheila said, “No problem.” A while later, a server shows up with an order of guacamole flight and we informed him that this could not be for us because we had cancelled ours. The order wasn’t even placed on our table, and the server just took it back. Out comes Tim with a tremendous attitude evident in his tone of voice addressing us, with an aggressive body language demanding to know if we had, in fact, ordered the guacamole flight. We informed him that we initially had, but we had cancelled it and that our server told us it was OK. He then told us that the order had been put in and now they would have to throw it all away. Then he questioned if it was true that our server had said it was ok. I couldn’t believe we were being called out over cancelling a plate of guacamole and chips, the sarcasm and contempt with which we were being addressed, and we felt like we had gotten our server into some kind of trouble. We felt very embarrassed, uncomfortable, and very disrespected. When our waiter came back we asked her to speak to the head manager and she informed us that he was the head manager. She was very sweet and offered her apologies over the situation.

The next day, I called corporate, Handcrafted Hospitality, asking to be directed to the person in charge of customer relations regarding a complaint. I was transferred to Evan Snyder. I started to tell him about what our experience had been at one of their locations and he cut me short and told me that if I had a complaint, I needed to send in an email. I told him I was taking my time off of my busy schedule to inform him they have a very rude, condescending manager driving customers away from one of their restaurants, and that I didn’t have time for emails. And that if he couldn’t appreciate that a customer had called them to let them know this was going on at their restaurant, I could care less if they go bankrupt. I said I rather spend my time writing a review than writing an email to them when it shows they really do not care to hear feedback from a client. The only thing Mr. Snyder was able to say, very sarcastically I should add, was “You don’t have time to write an email, but you have time for a review.” I suppose the proverb “The apple does not fall far from the tree” can also be applied to management style at TacoCraft, where I will not be returning.

There are numerous bad reviews regarding Tim posted online. Meanwhile there is a sweet manager (Roger, I believe) working under him, who has always addressed any issues quickly and responsibly. I do hope someone at this chain takes into consideration who is running their restaurants. Management and customer service, is just as important as good food. Something TacoCraft needs to learn if they want to survive in a competitive restaurant business.

Atmosphere: 2

Food: 3

Service: 1

Pretty good, try their smash burger it's VERY good.

Atmosphere: 5

Food: 5

Service: 5

Why can’t you get someone to answer your phone? Tried calling and automated system makes it impossible to speak to someone so I can ask simple question before going. Ah well one less customer

Such a nice impromptu dinner last night! My friend and I were immediately seated! We chose to sit outside because the weather was gorgeous! We started out with their ultimate nachos with chicken. The portion was huge! We had so much leftover to take home. My friend ordered their smash burger taco and the Birria tacos on the reserve menu. I opted for the bigeye tuna taco and a reposado espresso martini. Everything was DELICIOUS! My friend even said these were some of the best nachos he’s ever had!
I’ve been to this restaurant before and it’s other locations, but I have to say this is really an upgrade for Coral Springs! Their late night happy hour is fantastic and I can’t wait to take advantage of that. I will most definitely be coming back!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Taco, Chips

Nice one time try’s. Food was ok, we had 6 tacos with rice and beans. The beans were decent. The rice was mediocre. We had the spicy chicken, tuna, carne asada, Korean bbq, (2) al pastor taco’s. The spicy chicken was good (fried chicken , not hard ) and tuna was good. Everything else was sub par especially the Korean bbq that had no sear or bbq sauce on it, they forgot it. For drink we had the espresso martini and mezcolada. The mezcolada was actually pretty tasty. Yet the espresso was watery and had no coffee flavor. They played techno music the whole time we were there. I would think they would play some Spanish music. Service was minimum. No waters, no first time here would you like to or I recommend etc. mind you we sat at the bar and the interaction was minimal. And when a different patron asked for a water it was done with a huff and puff. All in all it was more misses than hits not a repeat restaurant.

Atmosphere: 1

Food: 3

Service: 3

Recommended dishes: Three Taco Platter

Camille was amazing made my lunch with my friend even better yall better give her a raise ! Definitely comin back 👌

Atmosphere: 5

Food: 5

Service: 5

Worst food I ever ate and not worth the price at all

Atmosphere: 2

Food: 1

Service: 3

Came in with my friend we had water two coronas, hangover burrito and steak and eggs. Overall food was good, the server was not good forgot about us. Food is greasy and lacked seasoning but overall a good experience 7/10

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Steak

Service was nice, however couldnt do important business because the establishment only offers wifi to management? Odd choice

Atmosphere: 2

Food: 4

Service: 5

Layla was amazing server, great food, great vibe, good taco Tuesday deals!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tuna Poke Tacos, Taco, Chips

Came here for my birthday because I really enjoyed it last year. Had a great time and wasn’t disappointed. The food is great, as always. The taco platter is amazing and allows you to sample their most popular flavors. My mother didn’t enjoy her drink and our server was very accommodating and switched it at no cost to us. I recommend sitting outside by the patio area as it gives the best view. I’ll definitely be back because this place is now a favorite of mine.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Three Taco Platter, Tres Leches Bread Pudding