Popeyes Louisiana Kitchen

1046 Cypress Pkwy, Poinciana
(407) 847-4010

Recent Reviews

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ivan roman

Great service from Ms. Nazario. There were a few little issues and she exceeded my expectations with her customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Signature Chicken Combo, Sandwich, Red Beans and Rice

Jesse RODRIGUEZ

Grabbed lunch on the go.

Atmosphere: 4

Food: 4

Service: 4

Queenie Thomas

⭐⭐⭐⭐⭐
True Champions Deserve Their Flowers — Thank You, Harold, Shan, and Jasmine

About a month ago, I stopped by the location at 1046 Cypress Parkway, and I’ve been meaning to say this: you three left an impression on my heart that hasn’t faded.

That day, there was no air conditioning—it was blazing hot, one of those days where just standing still makes you sweat. And yet, Harold, Shan, and Jasmine were in there working hard, smiling, and still showing up with full professionalism and kindness. Not once did they complain. Not once did they let the heat take away from their customer service. That kind of dedication? It’s rare.

I remember silently saying a prayer for all three of you that day. You deserved better conditions, better comfort—but you gave your best anyway. That’s something only real ones do.

So this review isn’t just a “thank you” — it’s a salute. You deserve rewards, recognition, raises, and respect. And I truly hope, somehow, you’re reading this and knowing someone noticed. Someone appreciated it. And someone still remembers.

You’re the reason people come back. Never forget that.

Blessings to you and your families. 🌟

Atmosphere: 5

Food: 5

Service: 5

Brenda Thomas

Chicken was oldish and probably old oil used. Nothing salvageable. The biscuit also old and very hard. I was there at a lunch hour and this food should have been freshish.

Atmosphere: 2

Food: 1

Service: 2

Nemy Bunny

Every time we go through drive thru it’s an outrageous amount of time. Same as when we order for delivery. Most recently I placed anorder and was advised by the door dash driver that the store was closed both for drive thru as well as ordering. I love Popeyes but this location needs to be revamped.

Atmosphere: 3

Food: 1

Service: 1

Sunita Gibson

NO HOT SAUCE???!! This is a AFRICAN AMERICA/LOUISIANA CULTURE FOOD ESTABLISHMENT
HOW DO YOU NOT HAVE HOT SAUCE
Spent 31$ on food and no sauce

Atmosphere: 1

Food: 1

Service: 1

Blaqsugar44

And in today and there was a man waiting already. No one came to take his order while in clear eye view and he had already been in there for quite awhile. I waited about two minutes and when they all stayed looking at both of us from behind the chicken and continued to ignore us. Wow, every time I ever give this place a chance , I’m reminded why I never come there!!!

Atmosphere: 1

Food: 1

Service: 1

Ali Ahmed

AUFUL CUSTOMER SERVICE. IM THE ONLY CUSTOMER IN THE BUILDING. NO DRIVE THROUGH CARS. AND ITS TAKING THEM 20 MINUTES FOR ONE ORDER. RIDICULOUS!! UNFOROFESSIONAL!!

Atmosphere: 1

Food: 1

Service: 1

Higherup88

More wrap than chicken nothing like what’s advertised. 25 minute wait for two wraps that was less than warm temperature.

Atmosphere: 1

Food: 1

Service: 1

Eduardo Moraes

It's only 1 PM, and only me and one other family are here, and this place is extremely dirty. The floors are full of dirt and sand, and the tables are dirty. Had to wipe down my own table and seat

Rodrigo A Hernandez

Nope! Food was not what I was expecting

Jay Medina

Ordered 2 chicken sandwich and the meat was raw. I was disgusted and disappointed.

Food: 1

Service: 1

John Kim

Why is it normal to wait before and after you order your food here...always!

Atmosphere: 5

Food: 5

Service: 2

Valarie Baxter

The children wraps were more wrap than chicken plus it was cold and fries were cold but had to wait forever for our order and it came out cold yes cold after waiting. Plus a person walked into our car with was scary and another person walked around acting very strange 😳. Will not be back and do not recommend to anyone! I pray 🙏 for all and pray you improve all of the above!!!

Atmosphere: 1

Food: 2

Service: 2

Myriam Diaz

We had to wait half of hour to get our food

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Sandwich

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