Polk City Ice Cream Company

3rd time we have tried to get ice cream unfortunately even when we go next door to ask we wait over 10 minutes each time and just come to the purple pit stop. Ice cream doesn't have as many choices but they will wait on you.

Good selection of icecream. Waffle cone was alright but not great.

We are from Ohio on vacation and went for a late night ice cream. JAYDA was absolutely amazing! She was super kind and helpful, and the ice cream is delicious.

I had a double scoop of Carrot Cake and Mackinac Island Fudge. The food is great next door as well.

Felt like going out for ice cream and saw this place only about 11 minutes away so we thought we would give it a try. Glad we did. Very nice young girl served us. Delicious ice cream and varieties. Authentic root beer floats also!! We will probably make this our regular as going to downtown Lakeland has become overrated for the ice cream. We'll stick with Polk City.

They didn’t have anyone working at 8:00 and the door was locked. We finally got a kid open the door then he said he has never worked down there. Then made me a milkshake it was almost all milk. I’m really disappointed in this place. Not how you run a business.

Nice place.

Google shows open but door was locked with a note to go next door. We went inside and waited for close to 20 min without getting served. I understand
being understaffed, but just tell us you are closed instead of making us wait for nothing. It wasn't super crowded - shame as I prefer to support small businesses.

Excellent Ice cream choices

Ice cream is fine, service is okay as well girl working there was super polite. only gripe I have is the cost of a single scoop is quite high $6 with a small tip and green cone was chewy and felt like it was sitting on the shelf for awhile.

Stopped in with our family as a halfway point for us and the grandparents. I love strawberry ice cream and theirs has big chunks of strawberries. The C is for Cookie is one of my husband favorite ice creams but can't find it often. Everyone else liked their ice cream. Good eats.

On our first visit, we walked in just as the employee door closed behind someone. We waited patiently for service, hoping at least for a greeting, but after three minutes with no acknowledgment, we left disappointed. CCTV footage would show us entering and waiting without complaint. This isn’t a review meant to unfairly lower ratings—it’s simply an honest experience. At a time when we are actively trying to support small, local businesses, the lack of service made it clear we had no choice but to seek service elsewhere. Ironically, the sign on the employee door states, “Rule #1: If we don’t service you, someone else will.” A sentiment that couldn't be more accurate.

I'm a local in the area, i always enjoy stopping in and trying some of the delicious flavors they have to offer. Very friendly staff, that always give great service.

Christian is phenomenal! He took the time to explain the menu to us since it was our first but thanks to him it definitely won’t be our last!!!!

I totally love this place, especially being my first time here, the lady that attended us was very friendly and very outgoing and her energy was very social and bright and I loved it, this won’t be my last time coming here and the ice cream was amazing, especially when you can kind of customize it to your liking❤️ I totally recommend

Atmosphere: 5

Food: 5

Service: 5

Had BBQ and ice cream at this local gem! Best BBQ I’ve had in a long time! Christmas shakes were really good….

Atmosphere: 5

Food: 5

Service: 5