Polk City Ice Cream Company

The ice cream is good, but service isn't the best. This is the 2nd time we went and the staff was unfriendly and somewhat rude. For a double scoop (with 1 topping), and 2 single scoops (with one topping each), it was over $20. I usually don't care about the cost, but if the service is bad, then it's not worth it to me. We will find somewhere else. I also had a card that I was given probably a year ago (buy 10 ice creams, get 1 free) and the lady quickly said "we don't take that here and we don't even give those out anymore". I feel like it's one thing to not give them out anymore if the company does away with the promotion, but you should still honor people who have the cards.

Atmosphere: 4

Food: 5

Service: 2

I love going here with my family!! They allow you to taste as many samples of the flavors as you need to choose your perfect ice cream! The flavors are delicious!! Friendly customer service ands great place to go!

Very good ice cream shop with some amazing flavors. We tried the red velvet and the coffee flavored one and loved both.

Atmosphere: 5

Food: 5

Service: 5

Good service, delicious flavors, everything is freshly made

Atmosphere: 5

Food: 5

Service: 5

The negative reviews on here are ridiculous and don’t even pertain to the shop. The staff is some of the friendliest with excellent customer service and I plan on bringing my daughter here from now on! Do yourself a favor: DONT SLEEP ON THIS PLACE ITS

Atmosphere: 5

Food: 5

Service: 5

Can’t brag enough! Love love love this little ice cream shop in Polk City. We take the family here all the time. You can get a “passport” to make all of the flavors you’ve tried. Every time we stop in they have new ice cream flavors to try. They have your normal flavors and tons of fun ones. One of my favorites is the key lime pie. They also have sugar free ice cream, and freeze dried candy which the kids are loving now. Locals love this spot!

Dietary restrictions: They have sugar free and sorbet

Atmosphere: 5

Food: 5

Service: 5

3 scoops can’t be put in a larger cup because they would have to charge you for a $7.00 shake. 3 scoops are the same price as the shake !!!! Bad customer service.And of course, ice cream dripping everywhere before you get home. Sad

Awesome

If I drive to purchase products from a store front I’m not gonna go chase down someone to sell it to me if you can’t keep help to run your business the by all means close the damn door

friendly people with great ice cream!

Pork was dry

Delicious ?

Excellent ice cream, many choices and very friendly service.....

De-lic-ious ❤️ pork sandwich was tinder and juicy. Ribs were perfectly cooked. Excellent food, excellent service.

The next time someone sends a message asking about if u have a purple ice cream with choc chips in it and a price. Your response it varies and I asked for a low and high price. Then don't respond. I wouldn't have wasted my time & gas had I known the ice cream I was going for wasn't there. You could have told me that much.