Pizza ordered never arrived ! Horrible customer service . How are they in business ????
Service: 1
anisleisy carrillo machado
I do not recommend this place, poor service from the employees
Yandy Gonzalez Rojas
I do not recommend this place. They treat customers badly and ignore them. They are racist towards Latinos. They make fun of people who do not speak English well. A blonde lady of about 55 years old and another blonde girl of 20 to 25 years old.
Brenda Davis
Good pizza ?
Atmosphere: 4
Food: 4
Service: 4
Trisha Campbell
Customer service was amazing. The management made sure I got what I ordered. The pie was perfect. ?
Schreiber
When you call you get some call center that takes the order and can’t seem to get it right. Then they send out DoorDash to deliver who uses some strange app to map to Sawgrass Marriott hotel, (who doesn’t know where that is?). Google gets it right but that’s not good enough for these drivers…they go to some other location and then refuse to even drive over to the correct place. I can’t even make this stuff up.
Stephen Bifani
I'm giving 5 stars for customer service, particularly for the efforts of the manager on duty I spoke to tonight, Kyle. I understand Papa John's uses a call center to process their orders, but that degree of separation leaves a lot of room for delivery failure, as was the case tonight (again). Called in my order, dude read back what I ordered. It was wrong. Went through it again, dude read it back correctly this time. Order arrives, came out the way it was incorrectly read back originally. Annoying, of course. This was an almost $50 order. I called again, this time went straight to the store. Not sure how that works. Anyway, Kyle understood the problem and made it right. Good man. The point of this is I'm quite confident that using a call center was a decision that had some positive effect on the corporate bottom line, but it sucks for the customers and, I expect, the people working in the actual stores. Long story short, don't get too mad at the people at the shop if your delivery comes out jacked up. Might not be their fault. Also buy Kyle a beer or non-alcoholic beverage of his choice. Cheers
Savanna Stillwagner
Best Papa John’s I’ve ever been at. The pizza was the perfect ratio of sauce and cheese and the crust was a golden, glittery brown. The staff were impeccably courteous. The cleanliness was exquisite without one dust bunny. “Better Ingredients. Better Pizza” -Papa John’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Create Your Own Pizza, The Meats Pizza, Cheesesticks, The Works Pizza, Garden Fresh Pizza, Papa's Wings
Savanna S
Best Papa John’s I’ve ever been at. The pizza was the perfect ratio of sauce and cheese and the crust was a golden, glittery brown. The staff were impeccably courteous. The cleanliness was exquisite without one dust bunny. “Better Ingredients. Better Pizza” -Papa John’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chocolate Chip Brownie, Create Your Own Pizza, The Meats Pizza, Cheesesticks, The Works Pizza, Garden Fresh Pizza, Papa's Wings, Chicken Poppers, John's Favorite Pizza
Pizza is great, customer service could use some work, weekends here are not worth it. Still a good quick pizza spot, would go again but maybe pass on this
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Cheesesticks, The Works Pizza
Remkomlekt Pnevmo
12.22.2023 forced me to cancel several orders in a row, and other delivery providers also canceled orders in a row. Time 21:00
Atmosphere: 5
Food: 5
Service: 1
Johnna Neugent
We love PJ thin crust create your own pizza! Their sauce is very good and generous toppings! Fast and easy online order and pickup!
Atmosphere: 4
Food: 5
Service: 5
Hussain Almoamen
Enjoyed the %40 off offerOrdered large pizza for $13It was taste.And the guy with the long beard was friendly.
Pizza ordered never arrived !
Horrible customer service . How are they in business ????
Service: 1
I do not recommend this place, poor service from the employees
I do not recommend this place. They treat customers badly and ignore them. They are racist towards Latinos. They make fun of people who do not speak English well. A blonde lady of about 55 years old and another blonde girl of 20 to 25 years old.
Good pizza ?
Atmosphere: 4
Food: 4
Service: 4
Customer service was amazing. The management made sure I got what I ordered. The pie was perfect. ?
When you call you get some call center that takes the order and can’t seem to get it right. Then they send out DoorDash to deliver who uses some strange app to map to Sawgrass Marriott hotel, (who doesn’t know where that is?). Google gets it right but that’s not good enough for these drivers…they go to some other location and then refuse to even drive over to the correct place. I can’t even make this stuff up.
I'm giving 5 stars for customer service, particularly for the efforts of the manager on duty I spoke to tonight, Kyle. I understand Papa John's uses a call center to process their orders, but that degree of separation leaves a lot of room for delivery failure, as was the case tonight (again). Called in my order, dude read back what I ordered. It was wrong. Went through it again, dude read it back correctly this time. Order arrives, came out the way it was incorrectly read back originally. Annoying, of course. This was an almost $50 order. I called again, this time went straight to the store. Not sure how that works. Anyway, Kyle understood the problem and made it right. Good man. The point of this is I'm quite confident that using a call center was a decision that had some positive effect on the corporate bottom line, but it sucks for the customers and, I expect, the people working in the actual stores. Long story short, don't get too mad at the people at the shop if your delivery comes out jacked up. Might not be their fault. Also buy Kyle a beer or non-alcoholic beverage of his choice. Cheers
Best Papa John’s I’ve ever been at. The pizza was the perfect ratio of sauce and cheese and the crust was a golden, glittery brown. The staff were impeccably courteous. The cleanliness was exquisite without one dust bunny. “Better Ingredients. Better Pizza” -Papa John’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Create Your Own Pizza, The Meats Pizza, Cheesesticks, The Works Pizza, Garden Fresh Pizza, Papa's Wings
Best Papa John’s I’ve ever been at. The pizza was the perfect ratio of sauce and cheese and the crust was a golden, glittery brown. The staff were impeccably courteous. The cleanliness was exquisite without one dust bunny. “Better Ingredients. Better Pizza” -Papa John’s
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chocolate Chip Brownie, Create Your Own Pizza, The Meats Pizza, Cheesesticks, The Works Pizza, Garden Fresh Pizza, Papa's Wings, Chicken Poppers, John's Favorite Pizza
Awesome fresh
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wonderful team of people.
Atmosphere: 5
Food: 5
Service: 5
Pizza is great, customer service could use some work, weekends here are not worth it. Still a good quick pizza spot, would go again but maybe pass on this
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Cheesesticks, The Works Pizza
12.22.2023 forced me to cancel several orders in a row, and other delivery providers also canceled orders in a row. Time 21:00
Atmosphere: 5
Food: 5
Service: 1
We love PJ thin crust create your own pizza! Their sauce is very good and generous toppings! Fast and easy online order and pickup!
Atmosphere: 4
Food: 5
Service: 5
Enjoyed the %40 off offerOrdered large pizza for $13It was taste.And the guy with the long beard was friendly.
Atmosphere: 4
Food: 5
Service: 5
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