Planet Smoothie

I had bought a smoothie the previous day and work in the pavilion and had run out of utensils at work. I ask the girl at the counter if it was okay I take a spoon and she said it was okay (probably cause she’s seen me eat lunch there a few times). The manager Deardre says that I “convinced my friends to give me free stuff” over a spoon.. I don’t have any friends that work there I just work near there so sorry for coming in often made you believe i had friends there, but her customer service is terrible its clearly not apart of the stores policy to deny customers one plastic spoon which is why the cashier didn’t mind. Not sure if the manager doesn’t trust her employees or just doesn’t like them enough to yell at them for a rule she never implemented at a corporate level but bad mouthing regulars is not a good business model. Had the cashier said no I would’ve gone to copperline cause they see me just as often and dont cry over 2.50 plastic utensils but rest assured I paid her the $3 she felt she was owed for the spoon the following day, and yet she still gossiped, and bad mouthed me, a previous customer to her employees.. over a spoon.. It seems the manager is in the wrong line of work if she doesn’t like people, and to get his upset over a spoon shows she has the emotional maturity of a toddler. I do hope she gets the help she needs and finds a job that suits her better because clearly customers service is not her strong suit. After the multiple times i’ve spent money there to throw away mine and my co-workers business for a $3 spoon is just sad.. Not sure if they’re going out of business and maybe they’re tightening their purse straps but I feel that should have been communicated to the staff beforehand not gossiping about a rule you invented after the fact.

Atmosphere: 4

Food: 4

Service: 4

Pricey but worth it!

Atmosphere: 5

Food: 5

Service: 5

Pricey but worth it!

Atmosphere: 5

Food: 5

Service: 5

Best smoothies I have ever had.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry, Dragon Berry Whip, Mango Passion, Dragon Fruit Lemon Splash

Delicious smoothies, healthy options, sweet people, and clean environment . What more could you ask for?

Owner and the entire team are super friendly, great people! They always make you feel welcome and their smoothies are the best in town. Today, Alexis helped me with my order and she was super helpful, patient and delivered excellent customer service. Great experience overall.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mountain Man Crunch, Chocolate Elvis

I came in the other day and got one of those new coconut whipped cream smoothies and it was delightful and with the help of Alexis in picking one out that would best suit my taste. Thank you so much for the great service Alexis!

Atmosphere: 5

Food: 5

Service: 5

Haven't been in years, got my old favorite pb&j smoothie, tastes exactly the same! Prices are up as everything else so I won't make it a routine. They also have some vegan cookies that were ok.

Atmosphere: 2

Food: 4

Service: 4

This is my favorite smoothie place , so thrilled to find it here when I moved from Jacksonville as they closed down there . Dedra the owner is so sweet and amazing , and her manager Savannah always makes my smoothies cos she knows my order I go in every day . I cannot get enough !

Atmosphere: 5

Food: 5

Service: 5

Smoothies were nasty and not to our liking. Expressed that I would like a refund. The staff member Christian called store owner Daedra Hamann who would not give refund unless I came back on Monday while she is in. I explained that we are not from the area,In town for a tournament, and refund was still denied. This is ridiculous and I've never heard of such a thing. While Christian was on the phone with Daedra I asked for corporate info and was told I need to look it up. Poor service overall!!!!!!

Atmosphere: 1

Food: 1

Service: 1

Great group of workers! The owner is awesome! They’re always recommending great smoothies and even their ‘snack’ items. They even remember you when you come in if you’re a regular and have your drink spot on so shows they pay attention and care!Stop here for all your smoothie needs.Super healthy.

I ordered the chocolate Elvis online. I was a little early to pick it up but it was already ready! The lady was super friendly and the smoothie was delicious. You guys are awesome. ❤️?

Dietary restrictions: They offer oat milk and plant based smoothies.

Wheelchair accessibility: There’s a ramp to get onto the sidewalk

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Elvis

Love the Elvis!

Very nice and welcoming staff

They do have keto shakes.