Subway

Closed 20 mins early and we are waiting outside for an uber order and the lights are off and no one is here!!!!

Atmosphere: 1

Food: 1

Service: 1

I ordered a salad like I've done 100s of times. It was the worst. Lettuce and spinach was limp, veggies were bottom of the h e container. Didn't ask if I wanted any condiments, seasonings, crackers or anything. Gave 1 container half full of dressing

Atmosphere: 3

Food: 2

Service: 3

Veronica is the best. She knows her stuff. She is so kind an friendly. She provides excellent customer service. She is a hidden gem.

Atmosphere: 5

Food: 5

Service: 5

On August 2nd I order three steak subways through the online app and when I arrive the workers said that they ran out of beef but then why didn’t they call me first since I had my phone number on the order and are they actually out of beef or they just wanted to close already because it was 9pm and told me to take care of the refund on the online support? But it just gave me an error message instead and today I called the restaurant asking if they can make me a sandwich today since my payment already went through online but instead the girl just rude and hang up and blocked my phone number because when I try to call back it wouldn’t go through and I think she’s very unprofessional and I think hiring this type of worker is just doomed.

Atmosphere: 1

Food: 1

Service: 1

The guy that made the order was very nice however the food was bad. Bread tasted hard and stale. Double meat and cheese was charged and never recived. Tried contacting store no manager available i just wanted to have my sandwhiches replaced and cant

Atmosphere: 1

Food: 1

Service: 5

absolutely absurd and ridiculous what was the point of making a pick up order for a certain time (7:25pm) for the app to say it’s ready on time I go into the restaurant at the ready time and the lady doesn’t have the sandwich’s made what so ever tells me to wait a few minutes. She keeps taking customers in store and I’m waiting on the side for no reason. This subway store is the worst always has one employee working, ac doesn’t even feel like it’s working it’s so damn hot and they don’t ever get the online orders done on time. Finally got my sandwiches at 7:47. I shouldn’t have to wait for my food when I ordered it before hand or else I would’ve waited in line if I’m going to be taken before the online orders. Never coming back to this store again!

Atmosphere: 1

Food: 2

Service: 1

not a good experience. My sister made me take the original review down so you should be thankful.

Atmosphere: 1

Food: 1

Service: 1

I ordered on the app at 5:55. It said it would be ready at 6:10. I arr7ved at 6:15 to give them extra time. There was one lady working and 2 customers in the store. Worker did not make eye contact with me/greet me for 10 min and took several people in front of me, making my sandwich 45 min after i ordered. They did not have turkey, root beer or doritos that we ordered. Usually a good subway. Don't know what was happening

Atmosphere: 2

Food: 3

Service: 1

Typically the service is hit or miss here. Today the employee Cole was by himself at lunch time with a line of people waiting to order. He did a great job of working to get us all taken care of efficiently while also having to fill online orders. He was also able to keep an upbeat attitude with all the customers. Very impressed, he needs to be acknowledged for one of the top two interactions I've had here. Not to mention our subs were tasty.

Atmosphere: 5

Food: 5

Service: 5

They put so much sauce on your sub it's soggy and leaking. The hot honey sub is so incredibly spicy I was fighting for my life. I love spicy but that was insane ( doesn't help the sub was 60% sauce )

Food: 2

My Doritos nachos and chicken dipper the chicken was ice cold no dipping sauce and the restaurant wanted me to come back

Food: 1

Service: 1

Dylon was visiting with his girlfriend and a little girl. After waiting 25 min, I then asked if he could make the sandwiches. I was told no because he had 13 mobile orders he had to complete because the order had come through 30 minutes ago. He was extremely rude and refused to serve us.

Service: 1

Great customer service by

Atmosphere: 5

Food: 5

Service: 5

The young man that made my sub made this experience, he was about to “get off the clock” but still made sure to take care of me, and the family behind me. He is an incredible asset to your team. I have had many experiences at this location and your staff is professional and polite. This staff member may be the best that you have! Good job all around- the beast on the ghost pepper bread is amazing!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Italian Footlong Regular Sub

October 31 2024
This particular location seems to be in transition period. I don't see any familiar faces here and the place seems to be a bit chaotic lately.
Today they were out of many ingredients and also out of soda and the ice tea dispensers were both bone dry.
Seems to me they need to get this place back on track.

Atmosphere: 4

Food: 4

Service: 3