“Food was great, accommodating staff with our requests.
I'd suggest that there be a more clear order station.
The staff was behind glass and there was music blaring across the shop. I couldn't hear myself think no less hear the staff that were trying to talk to me. They did turn it down and we had a nice chat while they made my sandwiches.“
“They redeemed themselves…
I usually order Door Dash however picking my baby up from work stopped in to the store. Staff was awesome, I told them when they see an order with extra extra lettuce that’s mee (me, with two e’s because I’m extra 🙃). Anyway subs were great, I definitely do not mind spending my money with them.
I am, was and is a loyal customer ordering two days back to back and at best a few times a month however this is EXACTLY why I hesitate to order online from anywhere. I love their subs when done correctly. I ordered delivery from bobcock location. Did not give mee salt and vinegar chips, $1.99 for chips, was given sea salt instead. I always ask for extra lettuce. Asked for black pepper none. It’s hit or miss when ordering online. It’s not cheap to order from these establishments yet they think it’s a joke because customer is not in person. Attention to detail and customer service matters. Buyer beware when buying online. I’ll make make my subs at home going forward.“