Dunkin'
11292 Boyette Rd, Riverview
(813) 741-3081
Recent Reviews
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I have been going to this Dunkin for the last three years due to working in the same plaza this location is in, I have ordered time and time again when I don’t have my coffee from home and I am quite frankly very fed up at this point. The workers are always very nice and they seem to make food just fine but their coffee is always straight sewer water and unfortunately that’s all I ever order. I would choose literally any Dunkin except this one if there was a single one on my way to work other than this one. I order the same thing every single time, mind you I worked for Dunkin in high school. There is a standard portion of everything already made out for the employees so they know what goes in a basic coffee. Example: if i order a large iced coffee with cream and vanilla the standard is 4 pumps vanilla and 4 cream (this is literally labeled on the sticker on the cup). I order this every single time and it tastes more like 2 pumps of cream and no vanilla at all majority of the time. I promise you as an ex-employee of a Dunkin, this is the simplest part of the job (listen and do what the sticker on the cup says) yet this Dunkin in the three years I have ordered coffees has yet to fix this problem. I basically pay for sewer water 95% of the time and actually get what I ordered about once in a blue moon. This morning, I even ordered with 6 pumps of vanilla and cream so I would finally get the amount that’s supposed to be in there, yet I take a sip to absolutely no vanilla in the cup at all, straight coffee and cream. This is not what I ordered and it has never been! Pretty ridiculous, please teach your employees how to make a proper coffee I’m tired of paying for drinks that taste like dirt. As I said, if I had a single other Dunkin to go to I would but the principle is that I shouldn’t have to!
Atmosphere: 1
Food: 3
Service: 3
If you want sugar for breakfast, lunch or dinner 🍽️ then this is your shop!!
Yes , I know u can just chose black coffee or plain tea , but we all know how many Americans are addicted to the sugar crave.
Atmosphere: 3
Food: 2
Service: 3
missed orders, skipped on extra fried eggs, missed a new donut treats, they skimmed atleast $5
Atmosphere: 3
Food: 1
Service: 1
I live really close to this location and get quick meals if I'm too tired to make my own food. I have gotten mostly consistent services, but a few times I have ordered donuts that are completely soaked and soggy on the bottom. I wish I was exaggerating, but this would happen to the apple spice filled donut, and they wouldn't just be soggy, they would have almost no powder on them. I haven't ordered them in months because of that, but my stuff is usually good otherwise.
Atmosphere: 5
Food: 4
Service: 5
Great coffee and donuts and customer service is fabulous
Atmosphere: 5
Food: 5
Service: 5
Ordered a hot chai latte. It was just cold milk and chai syrup. Worst drink ever.
Atmosphere: 1
Food: 1
Service: 1
The Butter Pecan Frozen or Iced coffee are the best!!!!
Atmosphere: 5
Food: 5
Service: 5
Was here a couple of minutes ago, I ordered 2 drinks and it felt like years for someone to come to the window and when someone finally did he proceeded to ask “what did you order again?” I told him I had a mobile order and he went back to make it but came back with my melted “frozen” latte. I had ordered a hot coffee for my mother as well and the man didn’t seem to bat an eye to the floating coffee grounds in the coffee.
Atmosphere: 1
Food: 1
Service: 1
I love this specific Dunkin. Everyone there is super friendly!
Atmosphere: 5
Food: 5
Service: 5
The food was old and cold! This is the worse experience I have had at a Dunkin Donuts.
The hash browns smelled and tasted as if they were just sitting in old oil and the sandwich did too. I didn’t even eat the food.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
At this location it seams like employees are trained to get rid of a customer within 30 seconds. Cashier got upset because my order had multiple items. She wanted to close the ticket after each requested and got upset because I kept adding items to my order. Then to top it off I get back to work and my hash browns tasted like they got cooked on oil that should had been changed 6 months ago. Made me sick couldn't eat anything else after that disgusting taste. This location needs better management and better training.
Atmosphere: 1
Food: 1
Service: 1
Totally messed up my drink order. But really nice people!
Atmosphere: 3
Food: 3
Service: 4
Great service and great coffee!
Atmosphere: 5
Food: 5
Service: 5
Best dunkin i have been to in a Very long time! Fresh donuts and good staff!
Atmosphere: 5
Food: 5
Service: 5
I got the ham and cheese pretzel things. The pretzels were so soggy and smushy
Food: 3
Service: 5
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