Worst customer service, rude workers and the kiosk overcharges and gives the wrong order. I paid $8+ for the $6 meal deal. Their print out didn't show hashbrowns. I brought whatever rude worker with me and had her ring up the order and she saw herself how it rings up and more then $6. continued to say I'm not giving you hashbrowns while I was overcharged for the order regardless and it was the kiosk issue. Rude ignorant people like always there.
Atmosphere: 1
Food: 1
Service: 1
Ayla Cantu
Says they close at 9 its 727 and they are saying they’re closed they just yelled didn’t even come to the counter
Kay hava
Every time when I go there they are not giving me the right coffee every time wrong flavors I wll never come here no more
Atmosphere: 1
Food: 1
Service: 1
Angela Murphy
Crappy service - too busy talking instead of working and helping customers Had me use the kiosk to order, on top Of that I ordered simple coffee with cream they had black coffee No cream That place is a joke!
Atmosphere: 1
Food: 1
Service: 1
JJ Mireles
I come here everyday The cold brew is 50/50 if it taste good or like dirty socks Service is usually great but the manager lady is always so rude to customers and to the employees If you don’t like ur job u should leave
Atmosphere: 3
Food: 5
Service: 2
Amaris Gonzalez
Most terrible experience coming to this dunkin. I went to this dunkin next to my house and the customer service was awful. My food was also cold and when I told them that it was cold they replied with “how is it cold? I just made it.” And 3 other people in my car said it was cold to the touch. They took back my item that was cold and they gave it back and I found 2 long grey hairs in it. I didn’t even eat it. Also, over the intercom when ordering we ordered the 6 dollar meal deal and they asked us what drink for that meal and we told them and then when we got to the window they didn’t charge us for that and I told them that that’s what we ordered and they weren’t listening and the worker turned to his co worker and said “ha, she said we didn’t listen.” Then he turned to me and said “you need to calm down.” When I was offended at his customer service. The whole experience was terrible.
Tony Nomadic
Terrible customer service from whomever was working at the drive through on 2/23/25 at 12pm
Gwyn Shepard (Captain Toad)
This location isn't that bad depending when you go. I don't usually have issues here depending on the morning crew. I've noticed severe lack in quality control. Some staff members will skimp on order size, which i just attribute to a miscount. My main problem is this one girl in the mornings at opening who always seems to have an attitude and even talks bad about customers in front of others. No idea what her name is as no one wears a name tag.
made my drink wrong. twice. wasn’t going to bother asking for them to remake it an third time. asked for no cream bc of an dairy allergy. and they never handed me my food in the window. this place is a real hit or miss.
sometimes the staff is nice and welcoming other times you can see the utter annoyance on their face.
Food: 1
Service: 1
Bear Down Chicago Bears
Fast service
Atmosphere: 5
Food: 5
Service: 5
Heather
It's Dunkin so it's good, my preference over Starbucks but that's me. It's in a Circle K so atmosphere is its a gas station. There are a couple of tables but not really sit with a friend and chat kind of Dunkin but very convenient.
Atmosphere: 4
Food: 5
Service: 4
Stefanie Burgman
My donuts were fresh coffee was perfect and just the right temperature ❤️
Parking: Brandon
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The Realest
went for an interview at the time they told me to be there but was left waiting for an hour until i had to ask if the interview was still going on.. very unprofessional and a waste of my time… workers take forever to take your order, service is slow, overall just a 1/10 place
Worst customer service, rude workers and the kiosk overcharges and gives the wrong order. I paid $8+ for the $6 meal deal. Their print out didn't show hashbrowns. I brought whatever rude worker with me and had her ring up the order and she saw herself how it rings up and more then $6. continued to say I'm not giving you hashbrowns while I was overcharged for the order regardless and it was the kiosk issue. Rude ignorant people like always there.
Atmosphere: 1
Food: 1
Service: 1
Says they close at 9 its 727 and they are saying they’re closed they just yelled didn’t even come to the counter
Every time when I go there they are not giving me the right coffee every time wrong flavors I wll never come here no more
Atmosphere: 1
Food: 1
Service: 1
Crappy service - too busy talking instead of working and helping customers
Had me use the kiosk to order, on top
Of that I ordered simple coffee with cream they had black coffee No cream
That place is a joke!
Atmosphere: 1
Food: 1
Service: 1
I come here everyday
The cold brew is 50/50 if it taste good or like dirty socks
Service is usually great but the manager lady is always so rude to customers and to the employees
If you don’t like ur job u should leave
Atmosphere: 3
Food: 5
Service: 2
Most terrible experience coming to this dunkin. I went to this dunkin next to my house and the customer service was awful. My food was also cold and when I told them that it was cold they replied with “how is it cold? I just made it.” And 3 other people in my car said it was cold to the touch. They took back my item that was cold and they gave it back and I found 2 long grey hairs in it. I didn’t even eat it. Also, over the intercom when ordering we ordered the 6 dollar meal deal and they asked us what drink for that meal and we told them and then when we got to the window they didn’t charge us for that and I told them that that’s what we ordered and they weren’t listening and the worker turned to his co worker and said “ha, she said we didn’t listen.” Then he turned to me and said “you need to calm down.” When I was offended at his customer service. The whole experience was terrible.
Terrible customer service from whomever was working at the drive through on 2/23/25 at 12pm
This location isn't that bad depending when you go. I don't usually have issues here depending on the morning crew. I've noticed severe lack in quality control. Some staff members will skimp on order size, which i just attribute to a miscount. My main problem is this one girl in the mornings at opening who always seems to have an attitude and even talks bad about customers in front of others. No idea what her name is as no one wears a name tag.
Atmosphere: 1
Food: 2
Service: 1
Average experience, great customer service by the
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Doughnut
I like dunkin' donuts, good food and donuts.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Bagels
Restaurantji Recommends
made my drink wrong. twice. wasn’t going to bother asking for them to remake it an third time. asked for no cream bc of an dairy allergy. and they never handed me my food in the window. this place is a real hit or miss.
sometimes the staff is nice and welcoming other times you can see the utter annoyance on their face.
Food: 1
Service: 1
Fast service
Atmosphere: 5
Food: 5
Service: 5
It's Dunkin so it's good, my preference over Starbucks but that's me. It's in a Circle K so atmosphere is its a gas station. There are a couple of tables but not really sit with a friend and chat kind of Dunkin but very convenient.
Atmosphere: 4
Food: 5
Service: 4
My donuts were fresh coffee was perfect and just the right temperature ❤️
Parking: Brandon
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
went for an interview at the time they told me to be there but was left waiting for an hour until i had to ask if the interview was still going on.. very unprofessional and a waste of my time… workers take forever to take your order, service is slow, overall just a 1/10 place
Atmosphere: 1
Food: 2
Service: 1
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