I am owed a refund since that should have happened since June 1st. I’ve made multiple attempts to reach out to the general manager via email and phone. I’ve called and spoke with five different assistant managers who all promised that my refund would take place in the matter still has yet to be resolved. PLEASE RECTIFY THIS ISSUE immediately!
Elaine Vila
Over priced, food not worth the expensive prices
Jack Colon
The flavor just burst in your mouth reminds me of the burger from my childhood i will definitely come again and recommend anyone to try you wont be disappointed everyone is great here and it is very clean
Markese Hannah
Excellent tasting burger. Great atmosphere. Also outstanding customer service. Every customer was greeted walking in the door as I was sitting enjoying my lunch. It reminded me of my vacation in Las Vegas when I first ate fat burger
J.C. Warner
Excellent food! Great burger and onion rings! Thank you
corrin wingate
Everything was amazing! Mari was so helpful and her personality made me wanna come back again!
Goddess Taela
Burger and fries are terrible but service is great. I felt sick and bloated when done.
Caramel Ice
Nikki was great. Excellent attention to detail. Coming back thanks to her
Fun Guy
Unfortunately, when they forget to put something in your bag, they don’t take your word for it so I don’t get what I paid for almost $100 and I’m missing an item and they don’t want to replace it it was the cheapest item that I got on the order also smh
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fat Fries, King Burger and Fries, Skinny Fries, Chili Cheese Fries
Recommended dishes: Fat Fries, King Burger and Fries
Dee Wo
Waited 20 mins in line for a burger and fries
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: King Burger and Fries
refocus Theory
I have tried to like it, but the customer service is like Slug Life. Ordered online. Go in. Person decides to talk on phone about ordering fries online while people are in line to just PICK UP food, not even order. A guy comes off the line to pick up her slack and gets an order in and 2 pickups. Slack and slow, and no customer service for food that is just mediocre fast food. If corporate reads this it was at 5:45 on 10/23, so you know who was working the front. This place is pretty consistently lame, I should know I live directly behind it and try to give it a chance once every month...and it ALWAYS disappoints.
Parking: Its fine.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fat Fries, Chili Cheese Fries
Austin Stuart
Absolutely ridiculous experience at Fatburger tonight. I showed up at the drive-through at 11:45 PM, a full 15 minutes before they were supposed to close at midnight, and they refused to serve me! What’s the point of having posted hours if the staff is going to shut down early? Completely unprofessional and lazy behavior. If you’re not going to stay open until your advertised time, change your hours or get employees who actually care about doing their job. Total waste of my time and I won’t be back.
I am owed a refund since that should have happened since June 1st. I’ve made multiple attempts to reach out to the general manager via email and phone. I’ve called and spoke with five different assistant managers who all promised that my refund would take place in the matter still has yet to be resolved. PLEASE RECTIFY THIS ISSUE immediately!
Over priced, food not worth the expensive prices
The flavor just burst in your mouth reminds me of the burger from my childhood i will definitely come again and recommend anyone to try you wont be disappointed everyone is great here and it is very clean
Excellent tasting burger. Great atmosphere. Also outstanding customer service. Every customer was greeted walking in the door as I was sitting enjoying my lunch. It reminded me of my vacation in Las Vegas when I first ate fat burger
Excellent food! Great burger and onion rings! Thank you
Everything was amazing! Mari was so helpful and her personality made me wanna come back again!
Burger and fries are terrible but service is great. I felt sick and bloated when done.
Nikki was great. Excellent attention to detail. Coming back thanks to her
Unfortunately, when they forget to put something in your bag, they don’t take your word for it so I don’t get what I paid for almost $100 and I’m missing an item and they don’t want to replace it it was the cheapest item that I got on the order also smh
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fat Fries, King Burger and Fries, Skinny Fries, Chili Cheese Fries
Friendly staff, very clean and well organized.
Restaurantji Recommends
THE TURKEY BURGER WASN'T THE
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Sweet Potato Fries
Burger was dry was not impressed
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Fat Fries, King Burger and Fries
Waited 20 mins in line for a burger and fries
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: King Burger and Fries
I have tried to like it, but the customer service is like Slug Life. Ordered online. Go in. Person decides to talk on phone about ordering fries online while people are in line to just PICK UP food, not even order. A guy comes off the line to pick up her slack and gets an order in and 2 pickups. Slack and slow, and no customer service for food that is just mediocre fast food. If corporate reads this it was at 5:45 on 10/23, so you know who was working the front. This place is pretty consistently lame, I should know I live directly behind it and try to give it a chance once every month...and it ALWAYS disappoints.
Parking: Its fine.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fat Fries, Chili Cheese Fries
Absolutely ridiculous experience at Fatburger tonight. I showed up at the drive-through at 11:45 PM, a full 15 minutes before they were supposed to close at midnight, and they refused to serve me! What’s the point of having posted hours if the staff is going to shut down early? Completely unprofessional and lazy behavior. If you’re not going to stay open until your advertised time, change your hours or get employees who actually care about doing their job. Total waste of my time and I won’t be back.
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