Marco's Pizza
5918 Providence Rd, Riverview
(813) 685-4400
Recent Reviews
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Pizza was cold Brian was rude will not spend money at this location
This place is clean and the employees are fast and kind and answered all my questions
Never again. I placed my order at 5:23 with a quoted time of 5:52. My pizza was baking at 5:29, on the way at 6:06, and delivered at 6:52!!! Absolutely unacceptable. Oh, and they gave us pepperoni instead of sausage and forgot to flavor the crust! First and last time ordering here.
I’m baffled by what’s happened to this place. They used to serve fantastic pizza with fresh, flavorful ingredients, but something’s gone seriously downhill lately. Over the past few months I’ve given them a couple of chances, and each time it’s been a letdown and nothing like the quality they once had.
Recently, they advertised a large two-topping pizza for $8.99, and I thought, “Maybe they’ve turned things around, and at that price, why not try again?” Big mistake. The pizza barely had any cheese, the sauce was skimpy, and it tasted like Little Caesars’ cardboard excuse for pizza.
Honestly, the $5 frozen pizza from Aldi has more going for it, I ended up tossing the Marco's pizza in the trash and making that instead which ended up having more flavor and quality.
I hope this is isolated to just this location and maybe I have just been getting it at the wrong times. I am going to check out another Marco's location to hopefully find their old delicious style and to see if maybe they downgraded their costs and ingredients across the board and quality went with it in whole.
Great tasting pies
I just had the absolute BEST, most delicious pizza from here, along with delicious cheesy bread and the cinnamon dessert with frosting. I was there 2/27/2025 around 7:45. I highly recommend this Marco’s and their great customer service.
Your pizza is the bomb!! Large topping the right amount of cheese and sauce. I definitely recommend this place. We'll done!
Hours state open until 11pm. I called at 10pm and they said they are closed.
I walked into the store and waited 15 minutes to be acknowledged. They walked back and fourth and didn’t say anything to me not once. I had to say something and they told me to hold on and kept working, made me wait another 10 minutes. There was only one other person in the store. I completely understand being busy but to ignore someone that’s been waiting can be frustrating!
I called to inquire if Marco's Pizza would be using a third-party delivery service tonight, as I’ve had issues with their service in the past when third-party companies are involved. The person I spoke with mentioned they use both third-party and in-house delivery, so I explained my concerns. While it seemed like he was going to accommodate my request, I was taken aback when he asked, 'How much of a tip are you leaving the driver?' This comment felt unprofessional and disrespectful, and it reflects poorly on the store’s customer service.
Food: 4
Service: 1
Restaurantji Recommends
Poor customer service
First, they sent me someone else's order. Then, when we called to report it, the dude on the phone said it was on the way and hung up. By the time we got our pizza, it was cold.
I'm editing to add that we don't eat meat... so the first 2 "free" pizzas (sausage & pepperoni) will not be eaten.
Food: 2
Service: 1
Sometimes, the reviews are spot on. The pie was fresh, almost mom and pop shop fresh. Oh and the floors were clean(put a sticker next to their name for that)! Kudos to this location, "I'll be Bach"
Atmosphere: 5
Food: 5
Service: 5
I’m never disappointed when I get food from this location. The staff is kind, friendly and very helpful. The manager Ashley was very professional with me and other customers before me whenever I go and they are overwhelmed with customers. I refuse to get pizza from anywhere else
Atmosphere: 5
Food: 5
Service: 5
(10.9.24 @ 4:55pm) Ordered online and prepaid 2 pizzas ($22.55). Received an email confirmation (ready in 20 mins). No indication online (or via the order form) they were closed, YET when arriving at 5:10pm, they had been closed a LONG time. No automatic refund or follow-up. Disappointing. Waste of time and money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
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