Menchie's Frozen Yogurt

Spent $30 on 3 cups of yogurt, sat down with my daughters for less than 5 minutes. We were almost done when the female employee that was working tonight says “ummm it’s 10 o’clock we’re closed” with a little attitude behind her tone. There’s ways to say things to people without being rude especially when they’re coming into your business to spend a ridiculous amount of money on yogurt. She needs to be taught how to deal with customers and be empathetic. A simple “excuse me, we’re getting ready to close” would’ve been sufficient. It’s latinas like her that make us Latinos look bad! Smh do better.

Over priced, but the reason I'm leaving a 2 star review is because I served myself and when i paid, they had added a tip to the total! What in the what? I had to cancel the tip just to pay the base amount of $8 for a half a cup of froyo. :-《

This is my third review of this location, and unfortunately, the cleanliness remains unacceptable and a pure disgrace. It is extremely disappointing to witness such disregard for hygiene, especially given that cleanliness is a core value of the Menchie's brand.

The store was visibly dirty in nearly every area—dried yogurt residue on the exterior of the trash bins, grime under the tables, peeling stickers, and noticeable dirt on the white doors, windows, pink walls, and even the sign at the checkout counter. The overall condition made it uncomfortable to even consider sitting down.

Being busy should never be an excuse for neglecting basic cleanliness standards. I strongly urge management to address these issues promptly to maintain the integrity and reputation of the brand as this location needs a makeover. It might be a busy location with consistent business but pushing aside how the location itself looks is purely a disgrace

The owner in previous comments says it will be addressed immediately or thanks for the concern it was a temporary problem that’s been resolved is a bunch of BS as NOTHING has been fixed! You’re the owner/franchisee make it right!

You make a comment and the owner comes at me with an attitude and angry (his comment below) and yet others make the same comments that it’s disgusting and they don’t get the abusive backlash, learn constructive criticism! it shows you have no control of the business and it’s sad

A great variety of flavors available for anyone’s taste! I’ve been enjoying their frozen yogurt since I was a kid and go there often.🍦

Yogurt flavors and topping selection is always good. But it is wall to wall filthy in here today. Literally dirty chairs and tables and the staff are too busy leaning and chatting to be concerned. Needs a solid deep clean.

Went with my family visiting from Lubbock TX
and my niece works at a Mench’s in Lubbock
TX and we were comparing her store to this one here. The store here in Riverview was
disgusting. Most of machine’s lights were blinking, and toilet was overflowing.

Walked in immediately saw it fifthly all machines were blinking which means they are all low on product!! Went into the bathroom toilet was flooded with toilet paper all the topping were almost out and it was a mess around the toppings overall it was disgusting🤢

GREAT!!! Friendly staff

Menchies offers delicious frozen yogurt and this location doesn't disappoint. The staff is friendly, yogurt flavors and ingredients are almost always in stock, and it has a coloring station for young kids. Just be warned that you pay by weight and the default cups are very large, so if you let your kids self-serve they will fill it to the brim and it will be pricey! I suggest asking for the smaller cup for children, which they gladly provide. I'm a regular here - they serve the best desserts in town!

I come from south dakota and we got a store similar called cherry berry the only thing difference is that is has different flavors. This place is differently amazing whoever reading this has to come try it for themselves!

Just so good

Atmosphere: 5

Food: 5

Service: 5

Love Menchie's frozen yogurt but this location needs remodeling. It looks and feels dirty. The tables and chairs are gross. It is located in a very nice plaza but the inside ruins the environment. It used to have outdoor seating but it was removed.

Atmosphere: 2

Food: 5

Service: 2

UPDATE 4 YEARS LATER:
Still gross and in desperate need of a makeover. The bar sink is gross and moldy. The chairs have black grime on all of them. Chewed gum on the windowsill. Scrub the furniture. Professionally clean the floors. Repaint! I hate that this is the only froyo place in Brandon...

We love Menchies but are very sad to say that this place is filthy. The walls are dirty, chairs and tables gross and floors are like glue. It makes you wonder what the back looks like. If the owners read this - it's time for a cleaning makeover, especially since Yogurtology is getting a new location. This will be the last time we visit until they clean...

They have delicious dairy free options. They rotate flavors, but the coconut pineapple one I had today is amazing.

Dietary restrictions: I have a milk allergy

Atmosphere: 5

Food: 5

Service: 5

*edit* yes, I am sure I have the right location.
Roaches on the check out counter.
bathrooms are disgusting
does not look or feel clean at all