Popeyes Louisiana Kitchen

10551 Big Bend Rd, Riverview
(813) 672-4939

Recent Reviews

Jeffery O. Parker

Shut this place down!!! I’ve lived here for 5+ years and this location is above notorious for getting something wrong. Shame on whoever owns this location for not demanding better. I walked into the lobby to order. There was no one behind me, I placed my order. Two people then walked in after me. I waited 15 minutes and the two people that walked in after me got their orders first. I was waiting right in front of the cash register the whole time. When I asked the lady that took my order why I got skipped she said, “I got confused”. The manager was cleaning the dining room and took a break while all this took place. I asked for a refund and left.

Atmosphere: 1

Food: 1

Service: 1

Becky J (Beck)

Suprised there was Fresh hot food, I wasn't happy there was no spicy chicken. Seems like introducing the hot wings people just coat their food in sauces. The drink dispenser was leaking water all over the floor. Staff was quick, helpful, and efficient.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Red Beans and Rice, Fried Chicken

RareRage 162

The water was fine

Atmosphere: 5

Food: 1

Service: 5

Floccinaucinihilipilification

Slowest "fast" food restaurant I've ever witnessed. Would not recommend this location to anyone. Go to any other Popeyes. Popeyes is gonna always be Popeyes, but this is bad by even Popeyes standards. Go anywhere but here. Wouldn't recommend any to-go, delivery, or pick-up, Uber Eats, etc. here either. You'll be stuck in line forever waiting.

Atmosphere: 1

Food: 1

Service: 1

candace tellis

Horrible customer service!!Went to the drive through to order the special I was told they was out of the butterfly shrimp but could be substituted for pop corn shrimp then they tried to go up on the price then went on to say they can’t sell the combo at all because they are out of the shrimp after telling me it could be substituted the drive through person was rude as well giving out false information I would not recommend every time I come to this particular Popeyes the service is always horrible and the food is never fresh hope yall get enough complaints to put yall right out of business!!! Oh and it stinks like a dirty mop on the inside!!

Atmosphere: 1

Food: 1

Service: 1

Cheska Lopez

Chicken is gross, my family ate there twice and the second time we got sick. The first time the chicken was underdone. Idk how they’re still in business, they have been closed by the health department multiple times.

Atmosphere: 1

Food: 1

Service: 1

Trish Graham

0 stars! By far 1 of the worse Popeyes in Hillsborough County!This is not a corporate location and that's exactly why it needs to close down.They are currently being SUED by POPEYES for still operating/doing business under their name. This is Florida Pop LLC, NOT POPEYES!SHUT THIS PLACE DOWNNNNNNNN NOW!

Atmosphere: 1

Food: 1

Service: 1

as vvv

Not they banned peach from the location because they can’t cook chicken properly ?

Atmosphere: 1

Food: 1

Service: 1

JaBari PETITHOMME

If I can give it 0 star I would!!! Absolutely dreadful experience at this Popeyes location. Waited over an hour to be served, only to encounter rude and unhelpful staff/ Manager. The manager was particularly unbearable, showing no regard for customer service. To make matters worse, the food was undercooked, and evidently nobody wanted to do their job properly. Avoid this place at all costs unless you enjoy wasting time and being treated poorly."!!! RUN AWAY FROM THIS LOCATION

Atmosphere: 1

Food: 1

Service: 1

Matt Hoang

Why the hell his place is still in business with so many rude employees?????

Service: 1

Ed Thompson

When I came here the place was so slow it was unbearable. There was a doordash guy waiting at the counter even though there was only one person in line and the door dash guy left before the order was even given to him because it was taking so long. It took 15 minutes before the lady could get to me. Also when I asked for a spicy chicken sandwich they told me they didn't have any. I ordered the food online so I said well what do we do and she goes well I don't know what do you want me to do I said I would like you to get me my food that I ordered and she walks away and then some lady came and said we're going to drop it down for you it's going to be another 8 minutes so I waited about 30 minutes total yes that doesn't add up but it was 30 minutes before I got my sandwich. The sandwich was good but the service was so bad that I will never go back to this location. When a restaurant has three out of five stars on Google it tells you something because this place sucks

Atmosphere: 1

Food: 3

Service: 1

Philip Myers

The. Best. Chicken. Sandwich. Ever.

Atmosphere: 5

Food: 5

Service: 5

Shay

If I could give zero stars and still leave a review I would. This was my first and LAST time at this location.There was NO CUSTOMER service. After placing my order with the rude person taking my order I get to the window and the dude just put his arm out the window without a word. Took my card, charged it, handed me the receipt and card still with out a word with his back partially towards me. Handed me a bag with cold turned upside down fries. No ketchup no napkins. I asked for some ketchup and you would have thought I cursed at him. He gave me two close the window and turned his back.I almost thought he paid for my food, with the take what I give you attitude.This the worst Popeyes and I wouldn't recommend it to ANYONE. I really hope the high ups does something about this location.

Atmosphere: 1

Food: 1

Service: 1

Tanaejah Davis

uhmmmm to the black boy with the glasses who was working the shift on april 5th 2024 around 1:50pm…fix your attitude bookie we didn’t tell you to fill out the application.

Atmosphere: 1

Food: 1

Service: 1

Richard Samit

Ordered Fish sandwich they gave me chicken instead.

Atmosphere: 2

Food: 3

Service: 1

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