Sonic Drive-In
10033 Balm Riverview Rd, Riverview
(813) 234-1492
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We have previously had pretty good experiences at this location. Unfortunately I think this will be our last. My “premium chicken nuggets” had been sitting under the heat lamp after being cooked to death for hours(or they are the worst chicken nuggets ever). My pretzel twist had also been sitting for a long time and looked as bad as it tasted. I basically just threw my money away, because this food was inedible. I would highly recommend not coming here!
Answer your phone
The staff was nice and courteous, order was done quickly and correctly. The food was hot and fresh.
Old run down sonic still makes same food
Very good service and really juice burgers yummy yummy
Waiting over 20 minutes for food that was ordered ahead of ridiculous. Will not be returning.
Pushed red button then waited 3 mins then left. 4 cars parked in spots. Guess they done need the business. Went to Culver’s
Always great food. I grew up eating sonic back home. So I've been a fan for decades.
Good food fast. Yummy mozzarella sticks.
Unfortunately I have to leave a reviews like this because I caught the employee giving herself a tip. I got a Coney dog meal which is $10.19. All the sudden the check comes out to $18.50. She says it’s because it’s a large instead of a medium. Then I look at the bottom of the receipt and see a change amount of $0.52. That doesn’t make sense unless an additional tip was added as I paid with a card. So they took the order, took my card and gave themselves a $5-$6 tip without my permission. I would have given them a tip, but $5-$6 for a $10.19 meal is absurd to give themselves. Large meal let’s assume is $12.19, they gave themselves a tip with the difference.
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Just saw an employee tell a young child getting out of school that they can’t sit on the patio… this is insane. The school kids come here and sit and that shouldn’t be an issue. There isn’t a single person ordering and sitting outside so I don’t see what the issue is.
Love there chilli cheese fries and hotdogs 😋💜
Ended up not ordering anything because they couldn't hear me...outdated and poor service.
Ordered TWO Rt 44 drinks with LIGHT ICE and large mozzarella sticks. Drinks were FILLED with ice about an inch from the top. So all in all, I really got about two 16oz sodas and mozzarella sticks for nearly $18!!!! WTH!!!!!!!!! A route 44oz cup of ice from sonic is only 27cents. So ur telling me I paid $4.52 for 20oz of drink?!!!!🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯🤯 that should be a sin and Sonic needs to give me a refund.
I contacted customer service to submit a complaint and they wanted my first and last name AND email. My first and last name is IRRELEVANT to honor my request for a refund. I gave them my email and pic of my receipt. That is all of the info that the needed. And bcuz I didn’t give them my last name, customer service told me I needed to go to the store in person- yet again, inconveniencing ME the customer. This is POOR customer service at its finest.
The photo of the cup of ice is after ONE HOUR of the ice already melted. And it’s STILL over halfway full of ice even after one hour.
My receipt does not reflect my request for light ice but my order was very clear at the time of ordering in the drive-up. It’s not my problem that my request for light ice was not reflected on my receipt. Again, poor customer service.
You had ONE job.
Excellent service and food. Sonic has awesome food, but the service here is outstanding. Everyone all ways has a smile on, and trys to go the extra mile for you.
Atmosphere: 5
Food: 5
Service: 5
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