This Starbucks in Riverview, FL was literally overwhelmed on a recent Saturday morning 10am to 12noon with lines of customers inside, each waiting 10 to 15 minutes to pick up to-go beverages. Constant lines of cars outside kept most of staff too busy taking & filling the drive-thru orders to handle the walk in-sit down customers who stood in another but shorter line to order. Once my orders were taken, it was a 15-minute or longer wait. However, the breakfast food was very yummy, as were our coffee beverages.
On a side note, as a Starbucks customer for almost 30 years in Atlanta and Tampa/St Pete, I've got to say I HATE the "new" store interior layouts. Their feel is very cold, unwelcoming with hard school chairs, sterile tile floors, and dull gray walls. The a/c so chilly no one wants to linger longer than absolutely necessary. Zero ambiance, to put it politely.
But does anyone at Starbucks corporate remember the warmth & hospitality of Caribou Coffee shops? Omg, it was the ideal coffee shop....I wanted to go there about every day. Today the "newish" Starbucks store design is so utilitarian I literally don't want to go to one, unless I must meet a friend there for a coffee (which is still very good).
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Bakery, Chocolate Chip Cookie
Jennifer Marchesani
I have time to put this review in before anyone even says hello. They clearly discriminate their customers by the cameras in the speaker.
Jose Patin
Good coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Felicia Hepburn
there was one person there working the window that carried the whole store’s atmosphere! he was kind, upbeat, held conversation and did his job! even told us he and his gf were making pizzas that night for thanksgiving lol amazing job!
Waited over 20 mins for an iced latte while the lady discussed a text conversation. Rude and zero respect for customers.
Atmosphere: 1
Food: 1
Service: 1
Constanza Bernal
Delicious breakfast, coffee with sandwich
Atmosphere: 5
Food: 5
Service: 5
Andrew Hamlin
My wife and I love this store, but you guys gotta correct your hours. Especially after a hurricane when the store is no power
Atmosphere: 5
Food: 5
Service: 5
Joe
I guess even this Starbucks standards have been lowered...drink 3/4 of the way full for almost $8. Unacceptable really. We'll need to start checking drinks before driving off. Smh.
Atmosphere: 3
Food: 1
Service: 1
TTK Tampa
Customer service could be better. The wait time for them to process an order was endless. I placed an mobile order prior to my arrival of 10 mintues according to what the app mentioned, unfortunately i had to still wait another 20 mintues for my drink to be ready- 🙄
Atmosphere: 3
Food: 4
Service: 1
Marissa Williams
Refreshing to get great service, great coffee and great pup cup!
EVERYTIME I go here I have to specify light ice. I’m not paying $7 for Ice. I’m paying for an actual drink. If I say light ice, that’s what I mean. Half the cup is not light ice.. Then to be rude about it because I ask for a remake is absurd.
Food: 2
Service: 1
Angie Renew
Very friendly staff and always get your order right ?
I’ve been getting coffee + breakfast before work here often over the last few years and now that I’m moving from the area, I have to leave a review & mention how much I’ll miss this location! The whole team here is just fantastic, and Viv and Brooke in particular helped me out with an ordering issue recently (it was my fault, and they helped out so generously!). Thank you for the fantastic coffee, snacks, and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Bites
Kye’s World
I order two drinks and they tasted totally different from the other Starbucks that I usually go to. I asked for it to be remade and it still didn’t taste right/tasted like how it was made the first time. Now that I’m looking at the reviews, I know I’m not the only one that feels this way.
Food: 1
Service: 2
Lisa Walsh
This is my Starbucks I always go there to get my coffee fixed my espresso is always customized to my taste and they all do a great job to make it exactly like I like it
This Starbucks in Riverview, FL was literally overwhelmed on a recent Saturday morning 10am to 12noon with lines of customers inside, each waiting 10 to 15 minutes to pick up to-go beverages. Constant lines of cars outside kept most of staff too busy taking & filling the drive-thru orders to handle the walk in-sit down customers who stood in another but shorter line to order. Once my orders were taken, it was a 15-minute or longer wait. However, the breakfast food was very yummy, as were our coffee beverages.
On a side note, as a Starbucks customer for almost 30 years in Atlanta and Tampa/St Pete, I've got to say I HATE the "new" store interior layouts. Their feel is very cold, unwelcoming with hard school chairs, sterile tile floors, and dull gray walls. The a/c so chilly no one wants to linger longer than absolutely necessary. Zero ambiance, to put it politely.
But does anyone at Starbucks corporate remember the warmth & hospitality of Caribou Coffee shops? Omg, it was the ideal coffee shop....I wanted to go there about every day. Today the "newish" Starbucks store design is so utilitarian I literally don't want to go to one, unless I must meet a friend there for a coffee (which is still very good).
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Bakery, Chocolate Chip Cookie
I have time to put this review in before anyone even says hello. They clearly discriminate their customers by the cameras in the speaker.
Good coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
there was one person there working the window that carried the whole store’s atmosphere! he was kind, upbeat, held conversation and did his job! even told us he and his gf were making pizzas that night for thanksgiving lol amazing job!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bakery, Iced Caramel Macchiato
Waited over 20 mins for an iced latte while the lady discussed a text conversation. Rude and zero respect for customers.
Atmosphere: 1
Food: 1
Service: 1
Delicious breakfast, coffee with sandwich
Atmosphere: 5
Food: 5
Service: 5
My wife and I love this store, but you guys gotta correct your hours. Especially after a hurricane when the store is no power
Atmosphere: 5
Food: 5
Service: 5
I guess even this Starbucks standards have been lowered...drink 3/4 of the way full for almost $8. Unacceptable really. We'll need to start checking drinks before driving off. Smh.
Atmosphere: 3
Food: 1
Service: 1
Customer service could be better. The wait time for them to process an order was endless. I placed an mobile order prior to my arrival of 10 mintues according to what the app mentioned, unfortunately i had to still wait another 20 mintues for my drink to be ready- 🙄
Atmosphere: 3
Food: 4
Service: 1
Refreshing to get great service, great coffee and great pup cup!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg Bites
Restaurantji Recommends
EVERYTIME I go here I have to specify light ice. I’m not paying $7 for Ice. I’m paying for an actual drink. If I say light ice, that’s what I mean. Half the cup is not light ice.. Then to be rude about it because I ask for a remake is absurd.
Food: 2
Service: 1
Very friendly staff and always get your order right ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème, Egg Bites
I’ve been getting coffee + breakfast before work here often over the last few years and now that I’m moving from the area, I have to leave a review & mention how much I’ll miss this location! The whole team here is just fantastic, and Viv and Brooke in particular helped me out with an ordering issue recently (it was my fault, and they helped out so generously!). Thank you for the fantastic coffee, snacks, and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Bites
I order two drinks and they tasted totally different from the other Starbucks that I usually go to. I asked for it to be remade and it still didn’t taste right/tasted like how it was made the first time. Now that I’m looking at the reviews, I know I’m not the only one that feels this way.
Food: 1
Service: 2
This is my Starbucks I always go there to get my coffee fixed my espresso is always customized to my taste and they all do a great job to make it exactly like I like it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Bites
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