Upon arriving last week I was met with an employee more concerned with their phone than my order. They had me repeat myself about 15 times which already wasn't the best experience but then they repeated the order wrong back to me. Then they toasted my sandwich, set it down, and walked away for 5 minutes. The sandwich was stale as if he didn't change the rolls out, and if that wasn't the worst part he had ingredients mixing together. I ended up having an allergic reaction at home after being exposed to an allergen. The owner is amazing but this employee in particular is awful. I can understand a mixed ingredient here or there .... but to have a full handful of ingredients mixed together is ridiculous..... this review is more so for my experience with this particular employee. Not the store as a whole. Please retrain or retire....
Atmosphere: 3
Food: 1
Service: 1
Dmerc 1214
I waited for 10 minutes with no one coming to the front. Checked the back to make sure no one hurt. Place was empty. Found staff in the rear of the building smoking and they proceeded to badger me and told me to leave.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Ovalles
I visited this location and the experience was disappointing. Only one employee was working, moving extremely slow, almost as if on purpose. He mentioned he works 6 days a week, is tired, and that the manager never answers when he calls. When I arrived the store was empty, but while I was waiting at least 5 customers left due to the slow service. It’s hard to believe that a franchise like Subway would allow a store to operate under these conditions and lose customers like this.
Atmosphere: 3
Food: 5
Service: 1
Yoslan Torres
Staff moves slower than a turtle with tied legs and do not care for the customers waiting to order. Never mind apologizing for the slowness or lack of care. While I was in the store, 8 customers walked out because of the wait and the 3 that did get their food walked out unhappy with the lever of service. Awful, just awful, specially when I compare it with Subway of 5-10 years ago.
Atmosphere: 1
Food: 1
Service: 1
Tara Jewell
Employee volunteered to go to Beefs and get a take out bowl so he could make a salad for my 75yo mother
Service: 5
Devyon Miller
How do y’all literally get my entire order wrong when it’s on the receipt???? Worst subway, terrible, negative zero stars
Atmosphere: 1
Food: 1
Service: 1
Ben Klein
Worst Subway in the area by far.
Brandon Herrera
Food was good and it didn't take long; there was only one other customer.
Atmosphere: 4
Food: 5
Service: 5
Darx Otterz
Subway has always been a comfort place for sandwiches for me. Although the construction makes it hard, this is the best spot in the area. This store is franchised and owned by the nicest and most honest man you will ever meet. He is in a tough spot because of the road work, so it would be amazing if anyone could help him out and brave getting into the store. I promise you wont be disappointed, and he will have a great conversation with you as well!
Atmosphere: 5
Food: 5
Service: 5
Natalya Negron
I work in the restaurant industry so I don’t like being one of those last minute customers coming in but I was starving from a double shift. I didn’t get her name who was working but she took very good care of me & made my turkey bacon wrap with love. I appreciate her sense of urgency and making my wrap correctly & not just throwing ingredients together. Place was clean & well stock.
The employee that worked the morning of March 25 2025 are terrible and should be terminated. They are so disrespectful and unprofessional they have the business very unsanitary and do not follow business code or morals. Please take the extra 2 minute drive to the other subway on Boyette and not the one on 301 near the Burger King.
Atmosphere: 1
Food: 1
Service: 1
kasandra balleza
I hadn't been here for a couple months. Decide dto gonin today. They didn't add the provolone, like I asked. They didn't toast, like I asked. Bland sandwich. Uuuugh. I was super hungry, too.
Atmosphere: 1
Food: 1
Service: 1
Alanah Mcdowell
was just there waited for someone to come out the back nobody ever appeared even after calling for someone it’s always like this
Service: 1
Dale Owens
I wish we could comment on some of the reviews. 1/2 of them are liars and others are just miserable angry entitled jerks from out of state. This is a great store. The employees are awesome. The management is good. The reason for low numbers on their reviews I feel is from all these entitled jerks who move here from up north and expect that everybody’s going to cater to them. If you want a good sandwich and be treated like you should be This is the store for you.
Upon arriving last week I was met with an employee more concerned with their phone than my order. They had me repeat myself about 15 times which already wasn't the best experience but then they repeated the order wrong back to me. Then they toasted my sandwich, set it down, and walked away for 5 minutes. The sandwich was stale as if he didn't change the rolls out, and if that wasn't the worst part he had ingredients mixing together. I ended up having an allergic reaction at home after being exposed to an allergen. The owner is amazing but this employee in particular is awful. I can understand a mixed ingredient here or there .... but to have a full handful of ingredients mixed together is ridiculous..... this review is more so for my experience with this particular employee. Not the store as a whole. Please retrain or retire....
Atmosphere: 3
Food: 1
Service: 1
I waited for 10 minutes with no one coming to the front. Checked the back to make sure no one hurt. Place was empty. Found staff in the rear of the building smoking and they proceeded to badger me and told me to leave.
Atmosphere: 1
Food: 1
Service: 1
I visited this location and the experience was disappointing. Only one employee was working, moving extremely slow, almost as if on purpose. He mentioned he works 6 days a week, is tired, and that the manager never answers when he calls. When I arrived the store was empty, but while I was waiting at least 5 customers left due to the slow service. It’s hard to believe that a franchise like Subway would allow a store to operate under these conditions and lose customers like this.
Atmosphere: 3
Food: 5
Service: 1
Staff moves slower than a turtle with tied legs and do not care for the customers waiting to order. Never mind apologizing for the slowness or lack of care.
While I was in the store, 8 customers walked out because of the wait and the 3 that did get their food walked out unhappy with the lever of service.
Awful, just awful, specially when I compare it with Subway of 5-10 years ago.
Atmosphere: 1
Food: 1
Service: 1
Employee volunteered to go to Beefs and get a take out bowl so he could make a salad for my 75yo mother
Service: 5
How do y’all literally get my entire order wrong when it’s on the receipt???? Worst subway, terrible, negative zero stars
Atmosphere: 1
Food: 1
Service: 1
Worst Subway in the area by far.
Food was good and it didn't take long; there was only one other customer.
Atmosphere: 4
Food: 5
Service: 5
Subway has always been a comfort place for sandwiches for me. Although the construction makes it hard, this is the best spot in the area. This store is franchised and owned by the nicest and most honest man you will ever meet. He is in a tough spot because of the road work, so it would be amazing if anyone could help him out and brave getting into the store. I promise you wont be disappointed, and he will have a great conversation with you as well!
Atmosphere: 5
Food: 5
Service: 5
I work in the restaurant industry so I don’t like being one of those last minute customers coming in but I was starving from a double shift. I didn’t get her name who was working but she took very good care of me & made my turkey bacon wrap with love. I appreciate her sense of urgency and making my wrap correctly & not just throwing ingredients together. Place was clean & well stock.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The employee that worked the morning of March 25 2025 are terrible and should be terminated. They are so disrespectful and unprofessional they have the business very unsanitary and do not follow business code or morals. Please take the extra 2 minute drive to the other subway on Boyette and not the one on 301 near the Burger King.
Atmosphere: 1
Food: 1
Service: 1
I hadn't been here for a couple months. Decide dto gonin today. They didn't add the provolone, like I asked. They didn't toast, like I asked. Bland sandwich. Uuuugh. I was super hungry, too.
Atmosphere: 1
Food: 1
Service: 1
was just there waited for someone to come out the back nobody ever appeared even after calling for someone it’s always like this
Service: 1
I wish we could comment on some of the reviews. 1/2 of them are liars and others are just miserable angry entitled jerks from out of state. This is a great store. The employees are awesome. The management is good. The reason for low numbers on their reviews I feel is from all these entitled jerks who move here from up north and expect that everybody’s going to cater to them. If you want a good sandwich and be treated like you should be This is the store for you.
Atmosphere: 5
Food: 5
Service: 5
Horrible and unacceptable customer service.
Atmosphere: 1
Food: 1
Service: 1
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