Food was undercooked, coffee wasn’t made right, service was horrible…
I sent my gm food and coffee back twice this morning before having to accept what they gave me because I was there for 40 mins.
Atmosphere: 2
Food: 1
Service: 1
Mac Garcia
I saw some rude customer service starting from the manager, she’s friendly but only when she wants to or when people get on her nerves she turns.
Service: 1
Nina Monzione
It's my favorite dunk and they know what I want as soon as I walk in the door
Atmosphere: 5
Food: 5
Service: 5
kayla
⭐️ 1 Star — If I could give zero, I would.
I am so over this Dunkin’. The customer service was absolutely trash from the second I walked in. The employee acted like taking my order was ruining their whole life, rolled their eyes at me, and then rushed me like I was bothering them.
But the part that sent me? They literally kept my change. Not “forgot,” not “accidentally didn’t hand it back” — no, they straight up took it and moved on to the next person like nothing happened.
I shouldn’t have to chase down my own money after I paid for my order. That’s wild.
The vibe was rude, the service was slow AND disrespectful, and the fact that an employee felt bold enough to pocket my change is insane. Do better. This location seriously needs a whole reset.
Ms Maggitt
They REALLY NEED TO SHUT THIS FRANCHISE DOWN!!! WHAT'S THE POINT OF DOING A REMODEL OR A RENOVATION WHEN THE FOOD IS NEVER ACCURATE PLUS POOR SERVICE FROM EMPLOYEES
Food: 1
Service: 1
Ashley Bradley
This is for MANAGEMENT, CORPORATE, STORE OWNERS. You need to SERIOUSLY reevaluate who you having working at this location. The DISPROPORTIONATE, DISTURB, UNSTABLE lady LONDA that works the window needs to be FIRED. I and my family have tired mutiple times to be polite and understanding of having to work in customer service but EVERY time we come to this location it ALWAYS ends on a NEGATIVE note. Im not sure if she is a Manager or just a employee but she is COSTING this location MONEY every hour you have her there. She needs to be removed ASAP. Service and attitude is UNPROFESSIONAL and frankly disgusting.
Atmosphere: 1
Food: 1
Service: 1
Unlimited Wireless
Seriously no cups
Francine C
Stopped at this Dunkin during vacation in palm beach and the staff was very friendly. My latte was made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Retta Hackett
If you see this Dunkin’ Donuts pass right by it the customer service is terrible. You can’t ask general questions. You won’t get a receipt. Your food is cold and no condiments ever in stock. Let me help you with reading this review and pass right by this place. It start with the head the owner himself is terrible terrible terrible.
Nice location and best service. All products freshly made and smile people.
Atmosphere: 5
Food: 5
Service: 5
Bianca Pleasant
I made a pick-up order. Not satisfied with food I received and the staff’s efficiency. I went in and found out that my order was not ready. 30 minutes later, they were chatting and talking to customers while ignoring me. I asked one staff and she gave me an attitude! Then I tried to speak to another staff but she focused on another customer. All because it is hard for them to communicate with me because I am hearing impaired. Not professional and not ethical! I am not coming back!
Atmosphere: 3
Food: 2
Service: 1
Liz Crespo
Poor customer service rude no thank you!!!
Service: 1
Astro _
Amazing ppl amazing food
Atmosphere: 5
Food: 5
Service: 5
Nadya Rubert
The best Dunkin’ Donuts in all FLORIDA!!!! Best service!!!!❤️
Amazing hospitality and cleanliness
Atmosphere: 5
Food: 5
Service: 5
Food was undercooked, coffee wasn’t made right, service was horrible…
I sent my gm food and coffee back twice this morning before having to accept what they gave me because I was there for 40 mins.
Atmosphere: 2
Food: 1
Service: 1
I saw some rude customer service starting from the manager, she’s friendly but only when she wants to or when people get on her nerves she turns.
Service: 1
It's my favorite dunk and they know what I want as soon as I walk in the door
Atmosphere: 5
Food: 5
Service: 5
⭐️ 1 Star — If I could give zero, I would.
I am so over this Dunkin’. The customer service was absolutely trash from the second I walked in. The employee acted like taking my order was ruining their whole life, rolled their eyes at me, and then rushed me like I was bothering them.
But the part that sent me?
They literally kept my change.
Not “forgot,” not “accidentally didn’t hand it back” — no, they straight up took it and moved on to the next person like nothing happened.
I shouldn’t have to chase down my own money after I paid for my order. That’s wild.
The vibe was rude, the service was slow AND disrespectful, and the fact that an employee felt bold enough to pocket my change is insane. Do better. This location seriously needs a whole reset.
They REALLY NEED TO SHUT THIS FRANCHISE DOWN!!!
WHAT'S THE POINT OF DOING A REMODEL OR A RENOVATION WHEN THE FOOD IS NEVER ACCURATE PLUS POOR SERVICE FROM EMPLOYEES
Food: 1
Service: 1
This is for MANAGEMENT, CORPORATE, STORE OWNERS. You need to SERIOUSLY reevaluate who you having working at this location. The DISPROPORTIONATE, DISTURB, UNSTABLE lady LONDA that works the window needs to be FIRED. I and my family have tired mutiple times to be polite and understanding of having to work in customer service but EVERY time we come to this location it ALWAYS ends on a NEGATIVE note. Im not sure if she is a Manager or just a employee but she is COSTING this location MONEY every hour you have her there. She needs to be removed ASAP. Service and attitude is UNPROFESSIONAL and frankly disgusting.
Atmosphere: 1
Food: 1
Service: 1
Seriously no cups
Stopped at this Dunkin during vacation in palm beach and the staff was very friendly. My latte was made perfectly.
Atmosphere: 5
Food: 5
Service: 5
If you see this Dunkin’ Donuts pass right by it the customer service is terrible. You can’t ask general questions. You won’t get a receipt. Your food is cold and no condiments ever in stock. Let me help you with reading this review and pass right by this place. It start with the head the owner himself is terrible terrible terrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice location and best service. All products freshly made and smile people.
Atmosphere: 5
Food: 5
Service: 5
I made a pick-up order. Not satisfied with food I received and the staff’s efficiency. I went in and found out that my order was not ready. 30 minutes later, they were chatting and talking to customers while ignoring me. I asked one staff and she gave me an attitude! Then I tried to speak to another staff but she focused on another customer. All because it is hard for them to communicate with me because I am hearing impaired. Not professional and not ethical! I am not coming back!
Atmosphere: 3
Food: 2
Service: 1
Poor customer service rude no thank you!!!
Service: 1
Amazing ppl amazing food
Atmosphere: 5
Food: 5
Service: 5
The best Dunkin’ Donuts in all FLORIDA!!!! Best service!!!!❤️
Atmosphere: 5
Food: 5
Service: 5
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