Dairy Queen (Treat)

1113 Royal Palm Beach Blvd, Royal Palm Beach
(561) 790-0349

Recent Reviews

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Alvis Suits

Only one person kid was by himself, the other person was late!! Management needs to address this.

Ethan Caturano

Solid ice cream, been here about twice tho

Jennifer F.

As others have said for some reason the ice cream seems not quite as hard and solid as most DQ's that you get blizzard. I was impressed that they actually put enough flavoring and crunchies in my cotton candy blizzard this time compared to other stores who barely put in any. The employees were friendly and helped to make it my points on my app also. The reason for the four stars is because my husband and I both don't feel for the large price that the ice cream was even full to the top. This picture of the large is exactly how it came. Maybe that's how they're supposed to come but typically when I've gotten smaller sizes the ice cream is usually sticking up out of the cup... so not sure if they're taking shortcuts or not but it tasted good and the employees were friendly, ice cream could have been a little colder and harder but in fairness it was the end of the night about 40 minutes before they close so not sure maybe they were shutting down ice cream machine or something. We'll probably eat there again.

Santana

was told they cant make cookies and cream milkshakes anymore by two new female workers it seemed like..... how dumb does that sound being to lazy to do your job and make cookies and cream milkshakes is insane....

Angela Landgrebe

I recommend downloading the app to get the deals. In order to qualify for them you have to have the app

Dubby turnier

I went there to try the new crunchin cookie dipped cone cause their website states they have it and when i asked for it the employee rudely stated she didn’t know what I was talking about then proceeds to says its sold out. Just nasty for no reason

Joseph Birch

Shout Out to the lone employee here on a Wednesday dealing with all of this Blizzard Madness by herself. #treatyouremployeesbetter #andtheyareoutofchocolate

Sheree Swaby

Amazing place they have the best milk shakes

Jonathan Westra

Employees decided to blast loud music the whole time I was there

Mike

Employees dont greet or acknowledge your presence in the store.

Food: 3

Service: 1

krazy ISH

Hot nights calls for cold treats. DQ was the place of choice! Coupons helped make that decision. Blizzards could have been colder but were yummy. It was frustrating trying to use the coupons because it wouldn’t show up in the system. After 10+ minutes & a line that kept growing the manager entered in the code manually and it worked. Atmosphere is basic and it sometimes smells like bleach.

Parking: Plenty of parking

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Reese's Peanut Butter Cup Blizzard Treat

Holly Privee

I had a terrible day on 9/27/24. Everything went wrong from beginning to end. From personal life to work life. I finally got some time to relax and calm down for the day, so I asked my family if they’d like to go to Dairy Queen because it had been a tough day for all of us. We walked in to two customers ahead of us, decided what we wanted and placed our order. The woman who took the order and payment was lovely. As I waited for my 2 blizzards and 2 soft serves in a cup, I noticed the man making the order made the soft serve first. As it sat there melting, his coworker at the front asked him a question. He walked away to answer her question as I stand there watching my soft serve quickly melt. He then comes back to make the 2 blizzards, as my soft serve in a cup is melting away. Once he finishes, I ask him to replace 1 soft serve, just mine, not both because it was melting. My boyfriend did not care about his being melted, but I did. He proceeded to argue with me. That is a customer service no no. I’m a customer service manager. After the day I had, I lost it on him and let him know he needed to learn his job better. Make the things that take longest and melt slowest first. It’s common sense. I don’t normally argue with people, but he just pushed me over the edge. It took him 2.5 seconds to fill a new cup for me. Instead, he continued to argue with me the entire time causing an unnecessary scene in your establishment. The proper response would have been “I’m sorry, let me make you a new one really quick “. No argument, happy customer, 5 star review. It took me over an hour to calm down after this incident because all I wanted was some vanilla soft serve because I had a REALLY bad day. I generously gave 3 stars because, as I said, I’m a customer service manager and I understand the damage of a 1 star review. Moral of this story, teach the man who was working on the evening of 9/27 that you never know what someone is going through and be kind. I will not be back. I will just get my soft serve elsewhere. I’m sure you don’t care, but whatever. He ruined what was supposed to be a happy outing with my family with his argumentative behavior.

Atmosphere: 5

Food: 5

Service: 1

Jasper Gamer

I love Dairy Queen and this place has always been my go-to. I know I previously rated this place five stars but I want to do an in depth review of how I actually feel about it. The service is overall pretty good, sometimes I don’t enjoy my food but that’s okay. The place is relatively clean, and it follows code. The prices are okay, but I don’t think I will be returning to this location for personal reasons. I don’t wanna say anything bad about employees to compromise their jobs or get them in trouble as I was previously a shift leader and cashier at this location. Thank you for hiring me to be apart of the DQ team and I hope all the employees do good and I wish the best of luck to the new employees. Megan is the best employee btw.

Dietary restrictions: They have sugar free and dairy free dilly bars

Kid-friendliness: They offer kids sizes for blizzards and sundaes and cones

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Brownie and Oreo Cupfection, Vanilla Chocolate Dip Cone

Douglas W. Bush (Doug)

I enjoy this Dairy Queen. All of the employees who work here are personable and professional, providing friendly, efficient and consistently good service with quality products. I like the 80s music that seems to always be playing, along with the memorabilia on the wall. Prices are a bit high. Parking is always available.

Parking: Parking is always available right out front, with handicapped spots as well. Ramp to sidewalk.

Kid-friendliness: I especially enjoy when I’m here, hearings children having a good time, children of all ages!

Wheelchair accessibility: I’ve seen people in wheelchairs here on a number of visits.

Atmosphere: 5

Food: 5

Service: 5

Marianne Mazzo

It's Dairy Queen! They also serve food. Small area to sit down inside. No outdoor seating.

Atmosphere: 4

Food: 5

Service: 5

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