I gave it a one this time around, because the girl that was there today 3/15/24 didn’t have any idea on what she was doing. She messed up the lady that was in front of me her other and didn’t even try to fix it or apologize. Then she took the young boys order only to tell them that she forgot the shake machine wasn’t working, he was so disappointed. Am not sure if he ordered something else, I should’ve checked my order after she mess up those other two orders. As for my simple order it was vanilla ice cream with fudge topping, well I would have came out better going to McDonald’s for their hot fudge sundae. The ice cream was grainy it was like she just put a little squeeze of hot fudge in the middle of the vanilla ice cream, after the first two dips of the fudge I was eating a vanilla ice cream cup. She didn’t even knew how to print the receipt I didn’t get my points or receipt, well none of us got our receipt that day. The young boy he got his points. Unlike the last time when I went their on Wednesday 3/13/24 every thing was on point and delicious got my points/ receipts/ and the right amount of fudge and my ice cream was so creamy, this is why I drove all the way their again just to enjoy another cup of ice cream only to be so let down and disappointed. Well I guess I have to find another ice cream store.
Atmosphere: 1
Food: 1
Service: 1
Nia Marroquin
OMG!!! This place is so cute!!! The remodel is looking fantastic with the new seating, sign, and menu. The owners told us that they have some other renovations that they still have left to do. The service is phenomenal, the young ladies working and the owners were all smiles and very helpful. The ice cream is also very tasty. They offer the extra small size which is perfect for my toddlers. Hubby got a strawberry milkshake and my daughter and I both ordered a Carmel sundae with a cherry on top. Today when we came if you told them a "dad joke" you received 10% off your order.
Let me start off by saying I hardly leave reviews! My last review was probably in 2018 but today the service I received was terrible and needs to be said!I had all my wisdom teeth removed on Tuesday March 12 so on Wednesday March 13, I went to this place with my mom and it was amazing! Ice cream was smooth (taste almost homemade), creamy, the toppings were fresh and everything was mixed in perfectly (I thought the lady forgot to add the topping, until I folded it back and saw them). I didn’t get the lady and her daughter name but they were great! They get 5 stars on EVERYTHING!Now let’s talk about today Friday, March 15… I originally arrived at 12:30pm and the place was closed. Online it states they open at 11:00am but the door say 1:30pm. I should have know then what type of experience it was going to be but I went and ran an errand and came back. My mother and I placed our order and when I asked the young lady how do I add my points she told me she didn’t know that it should have asked me. No problem I asked where my receipt was which I asked it to print and she said she didn’t know how to get a receipt. I said it was okay! She gave me my medium cup ice cream that was filled with my two topping and only had ice cream on the top that barely covered the toppings. My mother told her that wasn’t how it was made the last time and she said the only thing she could do was put it in the blender! If I wanted a smoothing I would have order one!The ice cream was gritty as if it wasn’t mixed properly, it was not creamy, smooth, or rich in flavor and the fruity pebbles are stale! My mothers ice cream barely had any fudge in it. All in all I wasted my money and to think I left a 15% tip to be treated like I am the problem.I should have just went to McDonald’s and saved gas and money because McDonald's would have gave my mother more fudge and at least it would have been smooth.She was not helpful and it seemed like she was annoyed that we even asked anything! The only reason why I didn’t make a fuss is because she looked like she was a young teenager who was on spring break. Where the adult was I couldn’t tell you but when I tell you I will NEVER patronize this buisness again NEVER AGAIN!Save your money and your time and go somewhere else. If I knew the lady’s name that helped us on Wednesday I would say call before you go to make sure she is there but other than that WASTE OF TIME AND MONEY and we not doing this in 2024.Oh and the young gentleman behind us ordered a slushy (I could be wrong) but told him after she took his payment nor checking the machine that she just remembered that machine wasn’t working and he needed to get is order another way! If the machine wasn’t working when you came in why would you accept his order that way? Because she didn’t go over to another machine after she handed my mother her order! He looked very annoyed to say the less!
Atmosphere: 1
Food: 1
Service: 1
Judy Harting
Love this place! It's always clean, staff is great, and the butterfinger shakes are the best, just left there.
Atmosphere: 5
Food: 5
Service: 5
Nia M.
OMG!!! This place is so cute!!! The remodel is looking fantastic with the new seating, sign, and menu. The owners told us that they have some other renovations that they still have left to do. The service is phenomenal, the young ladies working and the owners were all smiles and very helpful. The ice cream is also very tasty. They offer the extra small size which is perfect for my toddlers. Hubby got a strawberry milkshake and my daughter and I both ordered a Carmel sundae with a cherry on top. Today when we came if you told them a "dad joke" you received 10% off your order.
N Lees
Great ice cream and super friendly staff. We had the pleasure of meeting the owner of this family business, and she was great. Highly recommend you stop here and get a treat. They even had a vegan option, which made my day!
Atmosphere: 5
Food: 5
Service: 5
Micah “Mecca” Bowles
I had no idea the Dreamette was expanding like so! Great location, great new owners whom I met! Check this location out! I will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Jessica N.
What an absolute ~dream~ of a first visit! An immaculately clean store, incredibly friendly staff, and delicious soft serve ice cream. We were even gifted a free slice of cheesecake to try! It is WELL worth the drive for a sweet treat.#1 is the strawberry banana milkshake with vanilla soft serve. I usually stay away from strawberry flavors because I hate artificial strawberry flavoring. This is the absolute best strawberry milkshake I've ever had - with the freshest possible strawberries! Make the drive to get here - you won't regret it.
Jordan S.
Local, family-owned business with the absolute BEST ice cream, milkshakes, and homemade cheesecakes I've ever had. Fantastic customer service from the moment we walked in the door, with free samples and offerings. Very kind staff that cares about the quality and timeliness of their desserts. Worth the drive even if you are not in the area, won't find a better ice cream and dessert place than here!!!
Ronnie Nesbitt
I love in Atlanta Georgia and every time I come to Jacksonville I stop by Dreamette Aberdeen. They have the nicest staff and I love the toasted coconut dip cone.
Dreamette Aberdeen is a place you have to experience! The vanilla cone is amazing! You haven’t had ice cream the right way until you have it the Dreamette Aberdeen way!
Atmosphere: 5
Food: 5
Service: 5
joesph quintanilla
Super cool spot to chill and get something sweet! Ice cream tasted great and the staff is very friendly!
Atmosphere: 5
Food: 5
Service: 5
Bruddy B
The ice cream is amazing. The staff is great. Very clean. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split in a Cup
Qadirah Collins
Great ice cream with so many options to choose from. A great place to sit outside and enjoy a nice
Atmosphere: 5
Food: 5
Service: 5
Deshanay Benn
Stopped by this location with my son after a playdate & I think he enjoyed the icecream more. Not only was the icrecream tasty and refreshing , the staff had high energy, great customer service , and were very welcoming. We will be visiting again !
I gave it a one this time around, because the girl that was there today 3/15/24 didn’t have any idea on what she was doing. She messed up the lady that was in front of me her other and didn’t even try to fix it or apologize. Then she took the young boys order only to tell them that she forgot the shake machine wasn’t working, he was so disappointed. Am not sure if he ordered something else, I should’ve checked my order after she mess up those other two orders. As for my simple order it was vanilla ice cream with fudge topping, well I would have came out better going to McDonald’s for their hot fudge sundae. The ice cream was grainy it was like she just put a little squeeze of hot fudge in the middle of the vanilla ice cream, after the first two dips of the fudge I was eating a vanilla ice cream cup. She didn’t even knew how to print the receipt I didn’t get my points or receipt, well none of us got our receipt that day. The young boy he got his points. Unlike the last time when I went their on Wednesday 3/13/24 every thing was on point and delicious got my points/ receipts/ and the right amount of fudge and my ice cream was so creamy, this is why I drove all the way their again just to enjoy another cup of ice cream only to be so let down and disappointed. Well I guess I have to find another ice cream store.
Atmosphere: 1
Food: 1
Service: 1
OMG!!! This place is so cute!!! The remodel is looking fantastic with the new seating, sign, and menu. The owners told us that they have some other renovations that they still have left to do. The service is phenomenal, the young ladies working and the owners were all smiles and very helpful. The ice cream is also very tasty. They offer the extra small size which is perfect for my toddlers. Hubby got a strawberry milkshake and my daughter and I both ordered a Carmel sundae with a cherry on top. Today when we came if you told them a "dad joke" you received 10% off your order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Brownie Sundae, Dole Ship Vanilla Swirl
Let me start off by saying I hardly leave reviews! My last review was probably in 2018 but today the service I received was terrible and needs to be said!I had all my wisdom teeth removed on Tuesday March 12 so on Wednesday March 13, I went to this place with my mom and it was amazing! Ice cream was smooth (taste almost homemade), creamy, the toppings were fresh and everything was mixed in perfectly (I thought the lady forgot to add the topping, until I folded it back and saw them). I didn’t get the lady and her daughter name but they were great! They get 5 stars on EVERYTHING!Now let’s talk about today Friday, March 15… I originally arrived at 12:30pm and the place was closed. Online it states they open at 11:00am but the door say 1:30pm. I should have know then what type of experience it was going to be but I went and ran an errand and came back. My mother and I placed our order and when I asked the young lady how do I add my points she told me she didn’t know that it should have asked me. No problem I asked where my receipt was which I asked it to print and she said she didn’t know how to get a receipt. I said it was okay! She gave me my medium cup ice cream that was filled with my two topping and only had ice cream on the top that barely covered the toppings. My mother told her that wasn’t how it was made the last time and she said the only thing she could do was put it in the blender! If I wanted a smoothing I would have order one!The ice cream was gritty as if it wasn’t mixed properly, it was not creamy, smooth, or rich in flavor and the fruity pebbles are stale! My mothers ice cream barely had any fudge in it. All in all I wasted my money and to think I left a 15% tip to be treated like I am the problem.I should have just went to McDonald’s and saved gas and money because McDonald's would have gave my mother more fudge and at least it would have been smooth.She was not helpful and it seemed like she was annoyed that we even asked anything! The only reason why I didn’t make a fuss is because she looked like she was a young teenager who was on spring break. Where the adult was I couldn’t tell you but when I tell you I will NEVER patronize this buisness again NEVER AGAIN!Save your money and your time and go somewhere else. If I knew the lady’s name that helped us on Wednesday I would say call before you go to make sure she is there but other than that WASTE OF TIME AND MONEY and we not doing this in 2024.Oh and the young gentleman behind us ordered a slushy (I could be wrong) but told him after she took his payment nor checking the machine that she just remembered that machine wasn’t working and he needed to get is order another way! If the machine wasn’t working when you came in why would you accept his order that way? Because she didn’t go over to another machine after she handed my mother her order! He looked very annoyed to say the less!
Atmosphere: 1
Food: 1
Service: 1
Love this place! It's always clean, staff is great, and the butterfinger shakes are the best, just left there.
Atmosphere: 5
Food: 5
Service: 5
OMG!!! This place is so cute!!! The remodel is looking fantastic with the new seating, sign, and menu. The owners told us that they have some other renovations that they still have left to do. The service is phenomenal, the young ladies working and the owners were all smiles and very helpful. The ice cream is also very tasty. They offer the extra small size which is perfect for my toddlers. Hubby got a strawberry milkshake and my daughter and I both ordered a Carmel sundae with a cherry on top. Today when we came if you told them a "dad joke" you received 10% off your order.
Great ice cream and super friendly staff. We had the pleasure of meeting the owner of this family business, and she was great. Highly recommend you stop here and get a treat. They even had a vegan option, which made my day!
Atmosphere: 5
Food: 5
Service: 5
I had no idea the Dreamette was expanding like so! Great location, great new owners whom I met! Check this location out! I will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
What an absolute ~dream~ of a first visit! An immaculately clean store, incredibly friendly staff, and delicious soft serve ice cream. We were even gifted a free slice of cheesecake to try! It is WELL worth the drive for a sweet treat.#1 is the strawberry banana milkshake with vanilla soft serve. I usually stay away from strawberry flavors because I hate artificial strawberry flavoring. This is the absolute best strawberry milkshake I've ever had - with the freshest possible strawberries! Make the drive to get here - you won't regret it.
Local, family-owned business with the absolute BEST ice cream, milkshakes, and homemade cheesecakes I've ever had. Fantastic customer service from the moment we walked in the door, with free samples and offerings. Very kind staff that cares about the quality and timeliness of their desserts. Worth the drive even if you are not in the area, won't find a better ice cream and dessert place than here!!!
I love in Atlanta Georgia and every time I come to Jacksonville I stop by Dreamette Aberdeen. They have the nicest staff and I love the toasted coconut dip cone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut
Restaurantji Recommends
Dreamette Aberdeen is a place you have to experience! The vanilla cone is amazing! You haven’t had ice cream the right way until you have it the Dreamette Aberdeen way!
Atmosphere: 5
Food: 5
Service: 5
Super cool spot to chill and get something sweet! Ice cream tasted great and the staff is very friendly!
Atmosphere: 5
Food: 5
Service: 5
The ice cream is amazing. The staff is great. Very clean. I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split in a Cup
Great ice cream with so many options to choose from. A great place to sit outside and enjoy a nice
Atmosphere: 5
Food: 5
Service: 5
Stopped by this location with my son after a playdate & I think he enjoyed the icecream more. Not only was the icrecream tasty and refreshing , the staff had high energy, great customer service , and were very welcoming. We will be visiting again !
Atmosphere: 5
Food: 5
Service: 5