Papa Johns Pizza
100 Gateway Cir Ste 4, St Johns
(904) 819-0808
Recent Reviews
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Had an issue last nite with order via Door Dash.
Called store and Manger resolved issue over and beyond. He had new food out, even late. After probably 13 yrs, it was the best food. We ordered stuffed crusted cheese pizza, Honey Chipotle wings, and the BBQ with pineapple/roma/chicken.
I cannot say enough of Customer service.
Food: 5
Service: 5
So so bad. Never wasting my money here again. For reference, this is what you get when you order 10 boneless wings tossed in buffalo!
Food: 1
Basic chain pizza
Atmosphere: 2
Food: 3
Service: 4
She was very nice
Food: 5
Service: 5
Ordered a pepperoni and this is what they sent me
Getting lazy on cutting pizza cut y'all's pizza better my pizza kept falling apart on me
Atmosphere: 5
Food: 5
Service: 5
Amazing food quickly made
Atmosphere: 3
Food: 3
Service: 5
Consistently bad food here, cold delivery and pickup foods, consistently late deliveries, and the regional manager ghosted me after telling me I'd get coupons for free pizza. Stay away, order domino's instead.
Atmosphere: 1
Food: 1
Service: 1
We ordered pizza here for the first time & it was good!
However the chicken wings were super fatty & grose. Even my husband didn't like them.
I will pay $18 for this garbage. Never ordered on this place. They brought it to me not even warm. Good luck with such service.
Restaurantji Recommends
Pizza was good and they had several specials that made it reasonably priced. The service at this location was excellent. We were greeted with a smile they were very friendly and efficient.
I ordered a pizza on the Papa John’s app. at 10:00 pm on a Friday night. Used my Papa tracker to just watch my DoorDash delivery driver change multiple times. I then see my order was canceled 1 & 1/2 hrs later. I called the store and waited on hold for 20mins with no person to pick up the phone. I even left a 20% tip for the driver. I will not be ordering from this location again. This is not the first time this has happened to me.
Ashlyn was my point of contact and she was pleasant informative and just a joy to be around! I would recommend this pizza joint 10/10! She needs a raise
This company is a joke. You file a complaint, and nothing happens. You talk to the manager, and they just don't care.The GM is a piece of work. The roof is collapsing above the ceiling tiles. There is standing water in the ceiling.And there's mold everywhere.
I called to place an order and was transferred to 3 different people.I ordered large half pepperoni and half supreme. There were laughing in the background including the person who took my order. When i picked up, it was half pepperoni and half cheese. I told them it was wrong but the cashier guy seems didn’t care. The person who took my order didn’t pay attention because he was laughing while taking my order and didn’t repeat to me what i’m ordering. Bad customer service. I’m not coming back to this location.
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