Papa Johns Pizza
100 Gateway Cir Ste 4, St Johns
(904) 819-0808
Recent Reviews
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Consistently bad food here, cold delivery and pickup foods, consistently late deliveries, and the regional manager ghosted me after telling me I'd get coupons for free pizza. Stay away, order domino's instead.
We ordered pizza here for the first time & it was good!
However the chicken wings were super fatty & grose. Even my husband didn't like them.
I will pay $18 for this garbage. Never ordered on this place. They brought it to me not even warm. Good luck with such service.
Pizza was good and they had several specials that made it reasonably priced. The service at this location was excellent. We were greeted with a smile they were very friendly and efficient.
I ordered a pizza on the Papa John’s app. at 10:00 pm on a Friday night. Used my Papa tracker to just watch my DoorDash delivery driver change multiple times. I then see my order was canceled 1 & 1/2 hrs later. I called the store and waited on hold for 20mins with no person to pick up the phone. I even left a 20% tip for the driver. I will not be ordering from this location again. This is not the first time this has happened to me.
Ashlyn was my point of contact and she was pleasant informative and just a joy to be around! I would recommend this pizza joint 10/10! She needs a raise
This company is a joke. You file a complaint, and nothing happens. You talk to the manager, and they just don't care.The GM is a piece of work. The roof is collapsing above the ceiling tiles. There is standing water in the ceiling.And there's mold everywhere.
I called to place an order and was transferred to 3 different people.I ordered large half pepperoni and half supreme. There were laughing in the background including the person who took my order. When i picked up, it was half pepperoni and half cheese. I told them it was wrong but the cashier guy seems didn’t care. The person who took my order didn’t pay attention because he was laughing while taking my order and didn’t repeat to me what i’m ordering. Bad customer service. I’m not coming back to this location.
I went into this Papa John's and I got cheesesticks to go and they were hot and fresh. The girl behind the counter, I think her name was Erin, was very friendly. I will frequent this location often because of the quality of the food and customer services.
Worst Papa John’s I’ve ever been to, and getting worse over the years. If you order during the day, it’s great, but something happens in the evenings where the pizzas don’t get cooked through even when requesting well done. Then when you request a remake the kid working there has nothing but attitude. “That’s how our pizzas are, this isn’t raw, it’s cold” was his response. So it’s supposed to be slimy and doughy under the sauce? That’s laughable since if I had ordered for lunch rather than dinner it gets made properly. I’ll go back to making the drive to the Racetrack location to get properly cooked pizza and good service. Papa John’s needs to pull that franchise and close it down, or give it to someone that knows how to properly run a store.
Restaurantji Recommends
Bad service. Forgot order until inquired.
Worst costumer service, super rude. The cashier doesn’t know how to place an order and has disrespectful behavior with costumers.
Service: 1
The anxiety of finally leaving my kids at home alone and trusting PAPA JOHNS to delver in a timely manner. Yeah. Never again its been over two hours!!!!!!
I was initially worried as they told me over the phone it was going to be 15 minutes, I showed up at 15 minutes and the guy said they hadn't even started it. I'm glad I checked back as it was done 5 or 10 minutes later.
I didn't have very high hopes until I saw how well made the pizza was. Probably one of the better made pizzas from Papa John's I've had.
Atmosphere: 3
Food: 5
Service: 3
Seriously the WORST papa John’s I’ve ever done business with. This place is a joke. They’ve cancelled my orders without telling me and pizza never shows up. They consistently forget items I ordered and paid for. Horribly run business.
Atmosphere: 1
Food: 1
Service: 1
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