I like a nice chicken sandwich, especially with the pickle. Not too much, just enough to offset the spicy crunchy batter.
Atmosphere: 4
Food: 5
Service: 3
Nate R
I had a terrible experience at this restaurant and I will definitely not be coming back. The customer service was absolutely unacceptable—staff were rude, inattentive, and acted like helping customers was a burden. It took forever just to get acknowledged, and when I finally did, the attitude I received made the whole experience worse.
What really crossed the line, though, was finding something in my food that absolutely should not have been there. It was disgusting and completely ruined my appetite. When I brought it to their attention, there was no real apology or urgency to fix the situation—just careless and dismissive behavior.
This place clearly lacks basic standards when it comes to cleanliness and customer care. I wouldn’t recommend it to anyone. Save your time, money, and peace of mind and go somewhere that actually values its customers and takes pride in what they serve.
Atmosphere: 1
Food: 1
Service: 1
Isabella Collins
My husband got us CFA for Bfast and the food was just thrown in there completely sloppy most of the breading is broken in half and crumbled up to the point you can’t even try to build the mini, some of the breading is still dough…and we waited 14 minutes. I girl in the drive through was absolutely amazing but the food is 1/10.
Food: 1
Service: 3
Shawn Bel
Always one of the best fast food experiences anytime that my family and I visit. The team is always so welcoming and attentive and of course the food is always so awesome 👌 👏 👍. We truly love coming here for a quick family outing for some fantastic food and drinks.
Atmosphere: 5
Food: 5
Service: 5
Jackie Robert
Love Chic fil a, always fresh , always good, nice employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Waffle
DAVIS S
They were warm, attentive, and incredibly knowledgeable about the menu.
Atmosphere: 5
Food: 5
Service: 5
heather dunkle
I want to give a huge shoutout to the Lake Mary Chick-fil-A for truly saving the day at our appreciation luncheon! Due to a mix-up with dates, lunch was supposed to be served and we were unexpectedly left scrambling but your team stepped up without hesitation and helped us pull off a successful event.
A special thank you to Alexis for quickly taking care of our order, and to Brandon for helping me return the catering bags you so graciously allowed us to use to keep everything warm. And a heartfelt shoutout to the delivery driver and catering team who brought the food. I didn’t catch your names in the rush, but you were absolute professionals and rockstars. You went above and beyond to help me get everything organized and ready for over 250 people, and your calm, can-do attitude made all the difference.
We sincerely appreciate the extra effort, teamwork, and outstanding service. You are truly the superstars of Lake Mary!
Atmosphere: 5
Food: 5
Service: 5
Bay Em
this is the second time I’ve missed my entire lunch break waiting on a very simple order. Today I ordered 30 minutes before arriving and still sat in line for 20 minutes for a breakfast sandwich and a small hash brown. A 45+ minute wait for something that simple just isn’t reasonable, especially during a limited work break. I’m honestly losing money and my ordered was wrong!!
Atmosphere: 1
Food: 1
Service: 1
Tabitha Michaud
Go to the lake Mary one, this one is literal trash garbage, so slow, rude, and just not worth bothering to go here, go to the other 3 min away.
Atmosphere: 1
Food: 1
Service: 1
Daniel Rowland
Don’t bother placing a mobile order as it’s faster just order when you get there
I’ve never had any issues with this location, you always know what you’re getting, no surprises. Can always count on a good tasting meal.
Atmosphere: 5
Food: 5
Service: 5
Shovelhead Gary H
All good
Atmosphere: 4
Food: 5
Service: 4
Courtney T
Location is definitely going down hill.... Portion sizes are ALOT smaller and prices keep going up....
Atmosphere: 1
Food: 1
Service: 1
Mickey Kaine
Safe to say won’t be coming back to this location . Not only were the minis terrible but the sweet tea tastes like mudwater. Nothing like getting served B version chick fil a with a smile 😆
Atmosphere: 3
Food: 1
Service: 3
Krisztina Feltner
My 9-year-old daughter found paper inside her ice cream cone after she had already started eating it. This is a serious food safety issue, especially when serving children. Very disappointing experience. Photos attached.
I like a nice chicken sandwich, especially with the pickle. Not too much, just enough to offset the spicy crunchy batter.
Atmosphere: 4
Food: 5
Service: 3
I had a terrible experience at this restaurant and I will definitely not be coming back. The customer service was absolutely unacceptable—staff were rude, inattentive, and acted like helping customers was a burden. It took forever just to get acknowledged, and when I finally did, the attitude I received made the whole experience worse.
What really crossed the line, though, was finding something in my food that absolutely should not have been there. It was disgusting and completely ruined my appetite. When I brought it to their attention, there was no real apology or urgency to fix the situation—just careless and dismissive behavior.
This place clearly lacks basic standards when it comes to cleanliness and customer care. I wouldn’t recommend it to anyone. Save your time, money, and peace of mind and go somewhere that actually values its customers and takes pride in what they serve.
Atmosphere: 1
Food: 1
Service: 1
My husband got us CFA for Bfast and the food was just thrown in there completely sloppy most of the breading is broken in half and crumbled up to the point you can’t even try to build the mini, some of the breading is still dough…and we waited 14 minutes. I girl in the drive through was absolutely amazing but the food is 1/10.
Food: 1
Service: 3
Always one of the best fast food experiences anytime that my family and I visit. The team is always so welcoming and attentive and of course the food is always so awesome 👌 👏 👍. We truly love coming here for a quick family outing for some fantastic food and drinks.
Atmosphere: 5
Food: 5
Service: 5
Love Chic fil a, always fresh , always good, nice employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Waffle
They were warm, attentive, and incredibly knowledgeable about the menu.
Atmosphere: 5
Food: 5
Service: 5
I want to give a huge shoutout to the Lake Mary Chick-fil-A for truly saving the day at our appreciation luncheon! Due to a mix-up with dates, lunch was supposed to be served and we were unexpectedly left scrambling but your team stepped up without hesitation and helped us pull off a successful event.
A special thank you to Alexis for quickly taking care of our order, and to Brandon for helping me return the catering bags you so graciously allowed us to use to keep everything warm. And a heartfelt shoutout to the delivery driver and catering team who brought the food. I didn’t catch your names in the rush, but you were absolute professionals and rockstars. You went above and beyond to help me get everything organized and ready for over 250 people, and your calm, can-do attitude made all the difference.
We sincerely appreciate the extra effort, teamwork, and outstanding service. You are truly the superstars of Lake Mary!
Atmosphere: 5
Food: 5
Service: 5
this is the second time I’ve missed my entire lunch break waiting on a very simple order. Today I ordered 30 minutes before arriving and still sat in line for 20 minutes for a breakfast sandwich and a small hash brown. A 45+ minute wait for something that simple just isn’t reasonable, especially during a limited work break. I’m honestly losing money and my ordered was wrong!!
Atmosphere: 1
Food: 1
Service: 1
Go to the lake Mary one, this one is literal trash garbage, so slow, rude, and just not worth bothering to go here, go to the other 3 min away.
Atmosphere: 1
Food: 1
Service: 1
Don’t bother placing a mobile order as it’s faster just order when you get there
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I’ve never had any issues with this location, you always know what you’re getting, no surprises. Can always count on a good tasting meal.
Atmosphere: 5
Food: 5
Service: 5
All good
Atmosphere: 4
Food: 5
Service: 4
Location is definitely going down hill.... Portion sizes are ALOT smaller and prices keep going up....
Atmosphere: 1
Food: 1
Service: 1
Safe to say won’t be coming back to this location . Not only were the minis terrible but the sweet tea tastes like mudwater. Nothing like getting served B version chick fil a with a smile 😆
Atmosphere: 3
Food: 1
Service: 3
My 9-year-old daughter found paper inside her ice cream cone after she had already started eating it. This is a serious food safety issue, especially when serving children. Very disappointing experience. Photos attached.
Food: 1
Service: 1
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