Filomena's Pizzeria & Ristorante - On The River

Absolutely amazing. The customer service at the Lake Mary location was so great. Last week we wanted pizza and someone recommended Filomena’s to me so I ordered online. When I ordered it told me it would be delivered within an hour which was perfect. A few moments later I got a text message saying it was going to be 2 hours. Because of this I called to cancel and spoke with Justine. She was great and canceled the order for me. About 20 minutes later she called back to let me know that they deliver in house vs using DoorDash when using the website and that next time we should call to order to skip the third party. The fact that she called me back to tell me this is such great customer service. She needs to be given all the praise or a raise 👀🤣. Fast forward to tonight when I called to place a deliver order, she remembered me and was so great again. Even called the manager to see if they would deliver a little farther out of their radius. I seriously could not recommend you guys enough.

I don’t recommend the pizza here. Came here because Slam! Pizza was closed. I ordered a small pepperoni pizza to share with my son and we both thought we would have been better off going to the grocery store and buying a frozen pizza. The other Filomena’s in Lake Mary is good so I don’t know what happened here.

Atmosphere: 5

Food: 2

Service: 3

Not good pizza not enough sauce ratio

It's definitely Brooklyn style considering the pizza tasted like piss water and it was overpriced.

They had good butter though.

Considering it was store-bought and not made in the restaurant.

Atmosphere: 2

Food: 2

Service: 3

The food tasted like it was cooked in three month old oil, the drinks were not made as advertised and the overall vibe on this dive was bad enough my party decided not to get an entree between us. Do yourself a favor and go somewhere else.

Atmosphere: 2

Food: 1

Service: 1

I don’t normally leave reviews but this place was truly amazing. The food was delicious and came out fast and the waitress were absolutely wonderful and very helpful. My 2 year old was getting very fussy and the waitresses took it upon themselves to ask us if they can play with her to give my husband and I a chance to eat. There boss even made her a paper airplane. While she was playing and laughing with the waitresses we were able to truly enjoy their amazing people. This restaurant goes out of their way to make your experience a memorable one. I couldn’t be more grateful to them helping us as well as my daughter. Will definitely be returning. Thank yall so much for a memory I truly will never forget and a dining experience I’ll long for for the rest of my life. Y’all are truly amazing!

Atmosphere: 5

Food: 5

Service: 5

Pizza was okay.

Atmosphere: 3

Food: 3

Service: 4

Just had a beer nice place

Atmosphere: 5

Service: 5

Yancy, Adrienne, and Elizer are amazing!! I love to go here for lunch and it never disappoints. The food, service and vibe are always great. Today, I needed 30 pizzas and they did not hesitate to take my order, they were all delicious and ready and hot when I needed them. Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

We were treated like we were family, the waiter, forgot his name, was very attentive! Then this gentleman came to our table to introduce himself…happens to be Jose, the chef!! Pizza was wonderful, from the crust, to the sauce and ingredients, hand tossed, we’ll be back for sure!! Jose happens to be the owner as well, on a Sunday)!! That says a lot!!

We were treated like we were family, the waiter, forgot his name, was very attentive! Then this gentleman came to our table to introduce himself…happens to be Jose, the chef!! Pizza was wonderful, from the crust, to the sauce and ingredients, hand tossed, we’ll be back for sure!! Jose happens to be the owner as well, on a Sunday)!! That says a lot!!

We were treated like we were family, the waiter, forgot his name, was very attentive! Then this gentleman came to our table to introduce himself…happens to be Jose, the chef!! Pizza was wonderful, from the crust, to the sauce and ingredients, hand tossed, we’ll be back for sure!! Jose happens to be the owner as well, on a Sunday)!! That says a lot!!

Ordered a cheese pizza and a Cobb salad for pickup on Friday 11/17 at around 1PM. I should have checked the pizza before I left. It was by far the worst looking pizza I have ever seen. There was barely any cheese on it. It was a flat thin thin crust with sauce. No taste either. Do yourself a favor don’t go to this “pizzeria” for pizza. It was awful.

Atmosphere: 1

Food: 1

Service: 1

Atmosphere nice service great. Food ok bland. Too much oil on pizza.

Atmosphere: 5

Food: 3

Service: 5

Seriously just find another spot. The garlic knots we got were burnt to ash on top and extremely dry throughout, the bacon tasted terrible like fishy/anchovies, and the pizza had way too many toppings piled on and therefore was undercooked.
I called to reach some sort of resolution (refund, even a partial refund, remake, speak to a manager, etc) because $70+ is a lot for our whole little family to still be hungry because the food was so bad that we couldn’t even try to finish it. I spoke to someone there Saturday night and they informed me that no manager was on-site but that they would give me a call back. No phone call back and it’s been a couple days. Your complaints fall on deaf ears and no one wants to do anything to actually improve the restaurant. It’s a shame because the other Filomena’s on 17-92 is fantastic.

Atmosphere: 1

Food: 1

Service: 1