Went there cause I love papa John’s pizzas but in this location, there’s a little big girl, that her attitude and way of talk to customers is not the best. She didn’t even ask about “what can I get for you?” She straight told me “what you doing? If you want bathroom is only for employees”. I wanted to order not the bathroom and she just turned around without asking me for my order.
Atmosphere: 1
Service: 1
BYRON WERNER
Would not let me use bathroom ,told me for employees, then how did they get license food open to Publix food was bad guess since they would not let me use bathroom
Atmosphere: 1
Food: 1
Service: 1
Jessica Jones
I placed an order with them directly through their website. After paying for and placing my order (including delivery fee) I was notified via text that my order would be delivered by DoorDash. I was really unhappy I wasn’t notified that this would be the case BEFORE placing my order so I could have the chance to opt out as I have had many bad experiences with DoorDash in the past and choose not to use them. Sure enough, the driver can’t find my address ( no other delivery services have trouble) so he calls and speaks absolutely zero English. I am unable to communicate with him at all. After several failed attempts at phone calls with this person, I finally call Papa John’s and they place me on hold for a very long time while apparently someone there was communicating with the driver. Apparently the driver told them it was delivered. Maybe it was, but definitely not to me. Won’t be ordering from here ever again.
praveen shahukaru
Ordered large pizza and breadsticks. They hurry in giving the ordered items. Never checked the quality of the items, breadsticks were not baked. Hope they spent time in checking the quality after baking
Atmosphere: 4
Food: 2
Service: 4
Ashley Brooks
Why is your store locked before closing?? Don’t leave your customers out at night waiting for you to come unlock.
Ahmed Ghadi
Ordered a simple Margarita pizza, was missing the tomato sauce/marinara sauce, just bread with cheese. When I called about it, the person answering the phone was extremely rude, just say "aight" and hung up the phone lol.
Atmosphere: 1
Food: 1
Service: 1
Sonja Chester
I placed a mobile order for 3 large pizzas and ordered them all well done. I received a text saying ready less than 10 minutes later which doesn't mean my pizzas were made well done. When I arrived to the store 5 minutes later to review my order because I had not had a good experience at this store once before but I chose to get it another chance. My pizza was correct with no sauce because of my allergy it was cold and not well done, my husband's pizza was cold and not well done and my son's pizza was made wrong and missing toppings and not well done. I requested that the entire order be remade. The shift manager refused and stated she would only make my son's over and we can wait 15 minutes more, so in the mean time my other two pizzas would get even colder. She went over to the higher manager, he yelled so loud across the restaurant for her to HANDLE HER, she then returned and stated that she would only remake my son's pizza and I can just deal with it. I was so upset and taking back by her rudeness that I told her to forget and give me as full refund and I will go somewhere else. She then said GOOD printed the receipt and I left disappointed and starving.
Atmosphere: 1
Food: 1
Service: 1
Luis L.
I placed my order through UberEats and even though it was almost closing, they kindly assisted me.
Food: 5
Service: 5
Michelle Caraway
The pizza was so paper thin, had the bubbles and almost no sauce or cheese. Worst pizza ever
Atmosphere: 1
Food: 1
Service: 1
sam Smith
I ordered a pizza last night and it was the most horrible tasting meatball pizza I’ve ever had. I threw it in the garbage. I couldn’t even get one bite down. I didn’t even call for a replacement because I didn’t want another one.
I ordered my pizza with a Papa johns rep and was charged a delivery fee ....ok that's understandable but when I got the pizza it was delivered by DoorDash driver? I didn't order through door dash or have the app! Though when I called to address the issue the Papa johns rep tried to down play the situation by saying they were short drivers and used Door Dash to deliver the pizza? I wasn't happy with his attitude or how he addressed the matter and he became irritated and started arguing with me like I was wrong? I used to work for Papa johns in Cocoa years ago and we always made sure we had drivers.... I do no recommend ordering any food from the Sanford Papa John's because that's wrong to charge a delivery fee when you use a third party delivery service that has no delivery charge!
Atmosphere: 1
Food: 5
Service: 1
Jarvis cross
I ordered my pizza with a Papa johns rep and was charged a delivery fee ....ok that's understandable but when I got the pizza it was delivered by DoorDash driver? I didn't order through door dash or have the app! Though when I called to address the issue the Papa johns rep tried to down play the situation by saying they were short drivers and used Door Dash to deliver the pizza? I wasn't happy with his attitude or how he addressed the matter and he became irritated and started arguing with me like I was wrong? I used to work for Papa johns in Cocoa years ago and we always made sure we had drivers.... I do no recommend ordering any food from the Sanford Papa John's because that's wrong to charge a delivery fee when you use a third party delivery service that has no delivery charge!
Atmosphere: 1
Food: 5
Service: 1
Michael Sites
Was very sloppy ?
Taco
Came by tonight for a pick up order we placed online. We placed our order at 8:44pm and it was ready at 8:51pm! When we arrived there was only one lady working and she was crushing it and everything was great! Will definitely be back :) thank you!
Atmosphere: 5
Food: 5
Service: 5
Trenton Barlaan
They utilized door dash for a delivery and they delivered to the wrong address as his phone wasn’t working.
Went there cause I love papa John’s pizzas but in this location, there’s a little big girl, that her attitude and way of talk to customers is not the best. She didn’t even ask about “what can I get for you?” She straight told me “what you doing? If you want bathroom is only for employees”. I wanted to order not the bathroom and she just turned around without asking me for my order.
Atmosphere: 1
Service: 1
Would not let me use bathroom ,told me for employees, then how did they get license food open to Publix food was bad guess since they would not let me use bathroom
Atmosphere: 1
Food: 1
Service: 1
I placed an order with them directly through their website. After paying for and placing my order (including delivery fee) I was notified via text that my order would be delivered by DoorDash. I was really unhappy I wasn’t notified that this would be the case BEFORE placing my order so I could have the chance to opt out as I have had many bad experiences with DoorDash in the past and choose not to use them. Sure enough, the driver can’t find my address ( no other delivery services have trouble) so he calls and speaks absolutely zero English. I am unable to communicate with him at all. After several failed attempts at phone calls with this person, I finally call Papa John’s and they place me on hold for a very long time while apparently someone there was communicating with the driver. Apparently the driver told them it was delivered. Maybe it was, but definitely not to me. Won’t be ordering from here ever again.
Ordered large pizza and breadsticks.
They hurry in giving the ordered items. Never checked the quality of the items, breadsticks were not baked. Hope they spent time in checking the quality after baking
Atmosphere: 4
Food: 2
Service: 4
Why is your store locked before closing?? Don’t leave your customers out at night waiting for you to come unlock.
Ordered a simple Margarita pizza, was missing the tomato sauce/marinara sauce, just bread with cheese. When I called about it, the person answering the phone was extremely rude, just say "aight" and hung up the phone lol.
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order for 3 large pizzas and ordered them all well done. I received a text saying ready less than 10 minutes later which doesn't mean my pizzas were made well done. When I arrived to the store 5 minutes later to review my order because I had not had a good experience at this store once before but I chose to get it another chance. My pizza was correct with no sauce because of my allergy it was cold and not well done, my husband's pizza was cold and not well done and my son's pizza was made wrong and missing toppings and not well done. I requested that the entire order be remade. The shift manager refused and stated she would only make my son's over and we can wait 15 minutes more, so in the mean time my other two pizzas would get even colder. She went over to the higher manager, he yelled so loud across the restaurant for her to HANDLE HER, she then returned and stated that she would only remake my son's pizza and I can just deal with it. I was so upset and taking back by her rudeness that I told her to forget and give me as full refund and I will go somewhere else. She then said GOOD printed the receipt and I left disappointed and starving.
Atmosphere: 1
Food: 1
Service: 1
I placed my order through UberEats and even though it was almost closing, they kindly assisted me.
Food: 5
Service: 5
The pizza was so paper thin, had the bubbles and almost no sauce or cheese. Worst pizza ever
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza last night and it was the most horrible tasting meatball pizza I’ve ever had. I threw it in the garbage. I couldn’t even get one bite down. I didn’t even call for a replacement because I didn’t want another one.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
I ordered my pizza with a Papa johns rep and was charged a delivery fee ....ok that's understandable but when I got the pizza it was delivered by DoorDash driver? I didn't order through door dash or have the app! Though when I called to address the issue the Papa johns rep tried to down play the situation by saying they were short drivers and used Door Dash to deliver the pizza? I wasn't happy with his attitude or how he addressed the matter and he became irritated and started arguing with me like I was wrong? I used to work for Papa johns in Cocoa years ago and we always made sure we had drivers.... I do no recommend ordering any food from the Sanford Papa John's because that's wrong to charge a delivery fee when you use a third party delivery service that has no delivery charge!
Atmosphere: 1
Food: 5
Service: 1
I ordered my pizza with a Papa johns rep and was charged a delivery fee ....ok that's understandable but when I got the pizza it was delivered by DoorDash driver? I didn't order through door dash or have the app! Though when I called to address the issue the Papa johns rep tried to down play the situation by saying they were short drivers and used Door Dash to deliver the pizza? I wasn't happy with his attitude or how he addressed the matter and he became irritated and started arguing with me like I was wrong? I used to work for Papa johns in Cocoa years ago and we always made sure we had drivers.... I do no recommend ordering any food from the Sanford Papa John's because that's wrong to charge a delivery fee when you use a third party delivery service that has no delivery charge!
Atmosphere: 1
Food: 5
Service: 1
Was very sloppy ?
Came by tonight for a pick up order we placed online. We placed our order at 8:44pm and it was ready at 8:51pm! When we arrived there was only one lady working and she was crushing it and everything was great! Will definitely be back :) thank you!
Atmosphere: 5
Food: 5
Service: 5
They utilized door dash for a delivery and they delivered to the wrong address as his phone wasn’t working.
Service: 1
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