They utilized door dash for a delivery and they delivered to the wrong address as his phone wasn’t working.
Service: 1
Alexander Munoz
The Manager is absolutely terrible. They didn't have enough drivers so they outsourced through door dash for delivery. Food never shows up and manager says take it up with door dash. Called door dash and they explained that technically papa johns was the customer and not me and that they needed to issue the refund. We usually order from this location for events etc, but not anymore. They need to get a new manager
Service: 1
Dorian Griswold
Stuffed crust was good, the rest of the pizza was pretty blah. I don't like how you can't see the toppings. Probably 1 piece of pepperoni per slice.
Atmosphere: 4
Food: 3
Service: 4
Richard Boggs
Clarissa (General Manager) has very poor customer service skills. We have purchased pizza from this location at least once week since the store opened. Also, we purchase pizza for our soccer on a regular basis. That all stops now.
Atmosphere: 1
Food: 4
Service: 1
Dinah Pulver
Stuffed crust pizza was very good. Service was incredibly fast. Do yourself a favor and don't order the wings because they are so tiny, they almost look dehydrated.
Atmosphere: 4
Food: 3
Service: 5
Miguel Rivas
my pizza was very poorly prepared they did not put all the toppings I ordered and they hid a lot of jalapeños under the
Atmosphere: 1
Food: 1
Service: 1
Kayla R.
Called twice to place an order due to issues ordering online, and could never get someone to answer the phone. The second time, the line was disconnected after sitting on hold for 10 minutes.
Luz Moreno
(Translated by Google) Apparently it is being remodeled, it is closed, yesterday July 11 I went at 9 pm and there is construction(Original)Al parecer está en remodelación, está cerrado, ayer 11 de julio fui a las 9 pm y hay construcción
Airiel Watson
Honestly I am in shock ! I ordered 3 pizzas square cut and they gave me regular cut pizzas. I called the store before leaving the parking lot and spoke to Chris… he immediately remade my pizzas. Not to mention refunded my entire order! Im so grateful. Thank you papa johns ??❤️
Food: 5
Service: 5
Dylan Gallego
(Translated by Google) It is supposed to close at 12 am, it is 10:47 pm and they no longer provide service(Original)Se supone que cierra a las 12 am son las 10:47 pm y ya no dan más servicio
Ordered a take out cheese pizza for grandkids for my wife to pick up. Ordered extra cheese. The regular crust was paper thin and hardly any sauce and very little cheese. Won't be dealing with the west Sanford store again.
Jason Crain
What a hassle to get some pizza. Somehow they figured out how to complicate the uncomplicated. Unfortunately that's the only pizza place that delivers here. According to the app my pizza was baked over 20 minutes ago and waiting for someone to run it. The time of delivery keeps going up and up
Eric Lyna
Consistently great! Employees are always pleasant and smiling, food is high quality.
Darryl Bennett
Always faster than you thought for pick-up and their wings are amazing. Not just a pizza place
They utilized door dash for a delivery and they delivered to the wrong address as his phone wasn’t working.
Service: 1
The Manager is absolutely terrible. They didn't have enough drivers so they outsourced through door dash for delivery. Food never shows up and manager says take it up with door dash. Called door dash and they explained that technically papa johns was the customer and not me and that they needed to issue the refund. We usually order from this location for events etc, but not anymore. They need to get a new manager
Service: 1
Stuffed crust was good, the rest of the pizza was pretty blah. I don't like how you can't see the toppings. Probably 1 piece of pepperoni per slice.
Atmosphere: 4
Food: 3
Service: 4
Clarissa (General Manager) has very poor customer service skills. We have purchased pizza from this location at least once week since the store opened. Also, we purchase pizza for our soccer on a regular basis. That all stops now.
Atmosphere: 1
Food: 4
Service: 1
Stuffed crust pizza was very good. Service was incredibly fast. Do yourself a favor and don't order the wings because they are so tiny, they almost look dehydrated.
Atmosphere: 4
Food: 3
Service: 5
my pizza was very poorly prepared they did not put all the toppings I ordered and they hid a lot of jalapeños under the
Atmosphere: 1
Food: 1
Service: 1
Called twice to place an order due to issues ordering online, and could never get someone to answer the phone. The second time, the line was disconnected after sitting on hold for 10 minutes.
(Translated by Google) Apparently it is being remodeled, it is closed, yesterday July 11 I went at 9 pm and there is construction(Original)Al parecer está en remodelación, está cerrado, ayer 11 de julio fui a las 9 pm y hay construcción
Honestly I am in shock ! I ordered 3 pizzas square cut and they gave me regular cut pizzas. I called the store before leaving the parking lot and spoke to Chris… he immediately remade my pizzas. Not to mention refunded my entire order! Im so grateful. Thank you papa johns ??❤️
Food: 5
Service: 5
(Translated by Google) It is supposed to close at 12 am, it is 10:47 pm and they no longer provide service(Original)Se supone que cierra a las 12 am son las 10:47 pm y ya no dan más servicio
Restaurantji Recommends
Ordered a take out cheese pizza for grandkids for my wife to pick up. Ordered extra cheese. The regular crust was paper thin and hardly any sauce and very little cheese. Won't be dealing with the west Sanford store again.
What a hassle to get some pizza. Somehow they figured out how to complicate the uncomplicated. Unfortunately that's the only pizza place that delivers here. According to the app my pizza was baked over 20 minutes ago and waiting for someone to run it. The time of delivery keeps going up and up
Consistently great! Employees are always pleasant and smiling, food is high quality.
Always faster than you thought for pick-up and their wings are amazing. Not just a pizza place
Atmosphere: 4
Food: 5
Service: 5
Food was great and delivery was fast