This isn’t gelato, it’s ice cream. You are also limited to one sample per customer. Probably so you don’t have as high of a chance of figuring out that it’s ice cream and not gelato.
Atmosphere: 1
Food: 2
Service: 2
Maria P.
Update: The Owner responded back immediately and was amazing. i truly appreciate that. Makes all the difference when Simone responds back appropriately. We purchased 5 ice creams there tonight. one of them had a hair in it. The kids went to take just that one back, and the women working were the rudest people I've ever encounted. Kids made no headway in getting a replacement ice cream. The woman took the hairy ice cream and handed the same hairy ice cream back to the kids. I was like ... they must see a bunch of kids and are not taking the request seriously, so I went up and asked for a replacement. She refused?!?! I was floored. I truly have never had worse customer service. Also, they only exist because of the Fish House restaurant, and we spent $500 (few families) there tonight. My only reason for bringing that up is to say ... I'm not trying to cheat the ice cream place out of $5. there are so many better locally owned places to support!
Lauren Finefield
The gelato here is so delicious! My husband got a snoball and really enjoyed it. Visited several times throughout our week in town.
Andrew Finefield
Best gelato on 30A! The service was great and there is lots to do while on property! Great for families
Anna Summerford
Absolutely love this place. Me and my family come here every time we are in town. Wish we had one back at home!
Stella Burton
This place was so good and so clean! The staff was super friendly. Overall a great experience
Stephen Gray
Snow cones are hard to mess up. They did. Not very pleasant to deal with. Not as many toppings as we expected. We did not try the gelato but maybe that was better.
Jill Hunter
Don't waste your time or money. Gelato lacked flavor and they figured out how to mess up a snow cone. One had so much syrup it was sour, the other had syrup but wasn't sweetened. And the parking was ridiculous...
gingerpunk92
Didn't even open on time, also, what sort of gelato/snowball shop doesn't open until evening?
Johnathan Yerby
Major let down. The place was difficult to find. It's inside another business, but there is a lack of signage. Then when we got there 45 minutes before closing to order a snowball the lady told us that it's close to closing time and that she wasn't getting anymore ice today, we should have come earlier or come back tomorrow. I decided to try their Butterfinger gelato. It was just cloyingly sweet vanilla ice cream with a half of a teaspoon of crushed butterfinger put on the top, for almost $7.We didn't enjoy the experience at all.
This isn’t gelato, it’s ice cream. You are also limited to one sample per customer. Probably so you don’t have as high of a chance of figuring out that it’s ice cream and not gelato.
Atmosphere: 1
Food: 2
Service: 2
Update: The Owner responded back immediately and was amazing. i truly appreciate that. Makes all the difference when Simone responds back appropriately. We purchased 5 ice creams there tonight. one of them had a hair in it. The kids went to take just that one back, and the women working were the rudest people I've ever encounted. Kids made no headway in getting a replacement ice cream. The woman took the hairy ice cream and handed the same hairy ice cream back to the kids. I was like ... they must see a bunch of kids and are not taking the request seriously, so I went up and asked for a replacement. She refused?!?! I was floored. I truly have never had worse customer service. Also, they only exist because of the Fish House restaurant, and we spent $500 (few families) there tonight. My only reason for bringing that up is to say ... I'm not trying to cheat the ice cream place out of $5. there are so many better locally owned places to support!
The gelato here is so delicious! My husband got a snoball and really enjoyed it. Visited several times throughout our week in town.
Best gelato on 30A! The service was great and there is lots to do while on property! Great for families
Absolutely love this place. Me and my family come here every time we are in town. Wish we had one back at home!
This place was so good and so clean! The staff was super friendly. Overall a great experience
Snow cones are hard to mess up. They did. Not very pleasant to deal with. Not as many toppings as we expected. We did not try the gelato but maybe that was better.
Don't waste your time or money. Gelato lacked flavor and they figured out how to mess up a snow cone. One had so much syrup it was sour, the other had syrup but wasn't sweetened. And the parking was ridiculous...
Didn't even open on time, also, what sort of gelato/snowball shop doesn't open until evening?
Major let down. The place was difficult to find. It's inside another business, but there is a lack of signage. Then when we got there 45 minutes before closing to order a snowball the lady told us that it's close to closing time and that she wasn't getting anymore ice today, we should have come earlier or come back tomorrow. I decided to try their Butterfinger gelato. It was just cloyingly sweet vanilla ice cream with a half of a teaspoon of crushed butterfinger put on the top, for almost $7.We didn't enjoy the experience at all.
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