35 minutes, fast food? Should be another words for that!!!
Valeria Lopez
This is my #1 Chipotle to go because is closed to my house. It is my favorite food chain, however the workers are super rude but I couldn't expect less if the Mgr or whatever he is, is worst than the people who works here. Killin Smith , and the table where they have all food is super dirty chicken and rice everywhere. Next time I'll take pictures. I worked at Chipotle in NY 10 years ago and this was unacceptable
Atmosphere: 1
Food: 3
Service: 1
Fawn Hale
My husband and I have ordered online at the Fruitville location many times but the last 3 visits, we have asked for extra queso on his burrito and every time, there is absolutely no melted queso on the burrito, only the shredded cheese. The only time we actually receive the melted queso is when we order on restaurant. I hat to think that they’re scamming for the extra couple of dollars but it sure seems that way. I would like to think the best of chipotle as we love this location but I’m really frustrated as we feel we are not getting the service we have previously received for chipotle.
Atmosphere: 4
Food: 1
Service: 3
Redd “n597” Nikk
1 Star ------ Terrible Experience
This was one of the worst restaurant experiences I’ve had in a long time. The entire staff acted like they couldn’t care less about customers. Not one person greeted us, spoke to us like normal human beings, or showed even the slightest bit of personality. It felt like we were inconveniencing them just by being there.
There was a line, but instead of being efficient, two different employees rushed us through our order and clearly weren’t listening. They ended up messing up my wife’s order and then had the nerve to blame her for it instead of just fixing their mistake. That kind of attitude is ridiculous. The dining area was just as bad. Multiple tables were dirty and I didn’t see a single employee making any effort to clean or check on the dining room the entire time we were there.
Between the rude staff, the rushed service, the wrong order, and the lack of cleanliness, this location seriously needs new management or serious retraining. For the prices Chipotle charges now, the least they could do is provide basic customer service.
Atmosphere: 1
Food: 1
Service: 1
Candace Preston
Very fast! Sweet people!!
Atmosphere: 5
Food: 5
Service: 5
Dominc Guzzardi
Michelle the manager, was such a sweetheart and provided great customer service to me when I was in a pinch. Had a great experience here.
Abigail Hall
i don't understand why they have a gigantic shelf for mobile order pick-ups and yet the food is ALWAYS on the counter behind the register? if you're not going to use the designated shelf then remove it so there is standing space while a mobile-order line forms
Atmosphere: 1
Food: 2
Service: 1
Millaboyz26
I used to frequent this location, but the last two times I’ve eaten here has been miserably bad. This will be my last time eating here unless something changes. Food tastes bland and watery.
Atmosphere: 3
Food: 1
Service: 3
Peter Winberg
This is the worst Chipotle I've ever been to. The lines are always way too long, they run out of food, and they screw up orders regularly. Literally never going back after at least 10 tries.
Atmosphere: 3
Food: 2
Service: 1
Ambar Pineda
Someone in corporate seriously needs to come check this location. The service is HORRIBLE.
Every single table was dirty ,we literally had to clean our own table before sitting down. We waited 30 minutes in line because everything was moving painfully slow. The food bar was absolutely disgusting. I didn’t even take a picture out of respect, but everything was mixed together ,beans in the meat, rice in the beef, sour cream spilled into everything. As someone with allergies, this is beyond unacceptable and honestly disrespectful.
They didn’t even have forks available. When I asked the cashier for one, he rolled his eyes and walked away , and never came back. The drinks area was filthy and completely disorganized.
The last time I visited, they didn’t even have basic ingredients like cheese, chicken, or black beans. How does that even happen?
Overall, this was extremely disappointing. Do better. And please open more locations in Venice so customers don’t have to keep driving to this one.
1. Rice was uncooked (HARD) a few times I went. 2. Code rewards never work online
Food: 1
Andrew Basco
Love Chipotle. This location is no different. This store has improved drastically over the last 12 months.
Dani Bollettieri
A line of people. No one serving anyone. Out of steak and chicken. Giving free drink as compensation. lol. No thank you. Server I just come back from Chick-fil-A and had a mouth full of food. Still had her drinking hand. Walk to the sink to wash your hands took two seconds basically rinse them lightly still chomping away with a mouth full of food and put on gloves. So disgusting. I walked out.
Atmosphere: 1
Food: 1
Service: 1
Sunny isles
This was my first time here and I really wanted to get the much talked about carne asada bowl. It didn’t disappoint. It was tasty, well cooked and came with all the fresh toppings chipotle is known for. Service was very fast. The only issue I had was that the food area was filled with spills and no one was paying attention to cleaning up. I must say it was a busy Saturday night and the fresh food kept coming out of the kitchen and staff kept serving hungry customers.
35 minutes, fast food? Should be another words for that!!!
This is my #1 Chipotle to go because is closed to my house. It is my favorite food chain, however the workers are super rude but I couldn't expect less if the Mgr or whatever he is, is worst than the people who works here. Killin Smith , and the table where they have all food is super dirty chicken and rice everywhere. Next time I'll take pictures. I worked at Chipotle in NY 10 years ago and this was unacceptable
Atmosphere: 1
Food: 3
Service: 1
My husband and I have ordered online at the Fruitville location many times but the last 3 visits, we have asked for extra queso on his burrito and every time, there is absolutely no melted queso on the burrito, only the shredded cheese. The only time we actually receive the melted queso is when we order on restaurant. I hat to think that they’re scamming for the extra couple of dollars but it sure seems that way. I would like to think the best of chipotle as we love this location but I’m really frustrated as we feel we are not getting the service we have previously received for chipotle.
Atmosphere: 4
Food: 1
Service: 3
1 Star ------ Terrible Experience
This was one of the worst restaurant experiences I’ve had in a long time. The entire staff acted like they couldn’t care less about customers. Not one person greeted us, spoke to us like normal human beings, or showed even the slightest bit of personality. It felt like we were inconveniencing them just by being there.
There was a line, but instead of being efficient, two different employees rushed us through our order and clearly weren’t listening. They ended up messing up my wife’s order and then had the nerve to blame her for it instead of just fixing their mistake. That kind of attitude is ridiculous.
The dining area was just as bad. Multiple tables were dirty and I didn’t see a single employee making any effort to clean or check on the dining room the entire time we were there.
Between the rude staff, the rushed service, the wrong order, and the lack of cleanliness, this location seriously needs new management or serious retraining. For the prices Chipotle charges now, the least they could do is provide basic customer service.
Atmosphere: 1
Food: 1
Service: 1
Very fast! Sweet people!!
Atmosphere: 5
Food: 5
Service: 5
Michelle the manager, was such a sweetheart and provided great customer service to me when I was in a pinch. Had a great experience here.
i don't understand why they have a gigantic shelf for mobile order pick-ups and yet the food is ALWAYS on the counter behind the register? if you're not going to use the designated shelf then remove it so there is standing space while a mobile-order line forms
Atmosphere: 1
Food: 2
Service: 1
I used to frequent this location, but the last two times I’ve eaten here has been miserably bad. This will be my last time eating here unless something changes. Food tastes bland and watery.
Atmosphere: 3
Food: 1
Service: 3
This is the worst Chipotle I've ever been to. The lines are always way too long, they run out of food, and they screw up orders regularly. Literally never going back after at least 10 tries.
Atmosphere: 3
Food: 2
Service: 1
Someone in corporate seriously needs to come check this location. The service is HORRIBLE.
Every single table was dirty ,we literally had to clean our own table before sitting down. We waited 30 minutes in line because everything was moving painfully slow. The food bar was absolutely disgusting. I didn’t even take a picture out of respect, but everything was mixed together ,beans in the meat, rice in the beef, sour cream spilled into everything. As someone with allergies, this is beyond unacceptable and honestly disrespectful.
They didn’t even have forks available. When I asked the cashier for one, he rolled his eyes and walked away ,
and never came back. The drinks area was filthy and completely disorganized.
The last time I visited, they didn’t even have basic ingredients like cheese, chicken, or black beans. How does that even happen?
Overall, this was extremely disappointing. Do better. And please open more locations in Venice so customers don’t have to keep driving to this one.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I loved the fresheners of the food.
Atmosphere: 5
Food: 5
Service: 5
1. Rice was uncooked (HARD) a few times I went.
2. Code rewards never work online
Food: 1
Love Chipotle. This location is no different. This store has improved drastically over the last 12 months.
A line of people. No one serving anyone. Out of steak and chicken. Giving free drink as compensation. lol. No thank you. Server I just come back from Chick-fil-A and had a mouth full of food. Still had her drinking hand. Walk to the sink to wash your hands took two seconds basically rinse them lightly still chomping away with a mouth full of food and put on gloves. So disgusting. I walked out.
Atmosphere: 1
Food: 1
Service: 1
This was my first time here and I really wanted to get the much talked about carne asada bowl. It didn’t disappoint. It was tasty, well cooked and came with all the fresh toppings chipotle is known for. Service was very fast. The only issue I had was that the food area was filled with spills and no one was paying attention to cleaning up. I must say it was a busy Saturday night and the fresh food kept coming out of the kitchen and staff kept serving hungry customers.
Atmosphere: 3
Food: 5
Service: 3
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