We had a very disappointing experience at Spice Station on a Saturday evening. There were seven of us, family and neighbors gathering together for what was meant to be a pleasant night out; unfortunately, the service derailed the entire evening.
We were seated outdoors, and from the beginning service was extremely poor. Drinks sat empty for long stretches and were slow to be refilled. Our two appetizers did not arrive together, and after a very long wait our entrées were brought out only a few at a time. Five people were halfway finished eating while two guests were still waiting for their meals. Our server rarely returned to the table, and communication about the delays was essentially nonexistent.
Eventually one of the missing entrées arrived so late that the guest no longer wanted it, and the other never arrived at all. We asked to speak with a manager, but another employee came out instead, explaining the kitchen was having difficulties and offering to remove the late and missing items from the bill. While that was appropriate, it did not address the overall experience or the fact that the restaurant’s operational problems had been passed on to customers who had spent the entire evening waiting and frustrated. After we expressed this, he eventually offered a 10% discount, which did not reflect the severity of the situation. We were even told that the rest of us had eaten our meals, missing the point completely. We repeatedly asked to speak with the manager directly but were unable to do so.
The most disappointing part was not simply the delays, but the lack of communication and accountability. A restaurant can have a rough night; what matters is how it responds. In this case, no one in management came to our table to apologize or even speak with us in person.
I don’t doubt others may have good experiences here, but ours was poorly handled from start to finish and completely overshadowed what should have been an enjoyable evening together.
Atmosphere: 3
Food: 4
Service: 1
Larry Marion
Fusion menu of Japanese, Thai, Chinese, etc. Classic example: Curry chicken empenadas.
Atmosphere: 4
Food: 5
Service: 5
Lisa H
Had an amazing birthday dinner at Spice Station last night. Tucked in the vibrant Rosemary District, the atmosphere was lively and welcoming. Service was quick and friendly, and the food was absolutely delicious—flavorful, well-portioned, and beautifully done. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
neil keenan
ordered pad thai delivery. $30. absolutely the worst pad thai I've ever had. pale, soggy, sour, and bland. the worst part is how overpriced it is. I should have made it myself
Food: 2
Kimiko Ogg
Spice Station is absolutely the best!!! Amazing cuisine, the best service and perfect atmosphere where you always feel welcome. The food is prepared with the freshest ingredients and care creating delicious meals that my friends, family and I enjoy time and time again. Thank you Reggy, Mo, Simon, Allison and all of the staff for creating the best dining experience and such delicious food! 🙏
Thomas G
Asian restaurant with a mixed menu of both Thai dishes and sushi. There are about 30 seats inside and a smaller sushi bar with 5 or 6 seats. The service was good and prompt. We decided to order the "sushi for 2" dish which has both nigiri, sashimi, and 2 rolls. It was ok, but not great, as some of the fish felt watery. And the nigiri and rolls were smaller than we're used to, but maybe that is due to all the recent price increases. The restaurant was full so I assume that the other menu items are great.
Atmosphere: 4
Food: 3
Service: 5
Christian Mauerer
Delicious Crispy duck
Atmosphere: 5
Food: 5
Service: 5
Gub Pug
Hot sake and sushi. Endless diet coke??? Solid asf
Atmosphere: 5
Food: 5
Service: 5
Rick
This was the best Thai food I've had in 4 years!
Atmosphere: 5
Food: 5
Service: 5
Lynn Ehlers
I love the coconut milk soup. The flavor is impressively outstanding.
On a recommendation we ate here and were extremely disappointed. This is NOT the authentic Thai food i have experienced. No idea but the food was either terribly over seasoned or tasteless and not pleasing to the palate ...We Tried it 3 times . All 3 times was terribly tasteless. Well 3 strikes your out. ....caveat: recently My wife went back with a friend who asked to go. Well she left her hat behind...within 5 mins. She returned to retrieve it..well low and behold the waitress who cleaned the table lied and said she didnt find a hat...when pressed asking are you sure ?She lied again and said well she find a mens cap .which is what my wife was wearing. ..it was a baseball cap....nonetheless watch your belongings because sticky fingered employees will STEAL your belongings. When i called back to check to speak to the manager, he used profanity and rudely hung up the phone on me. Disgusting display of behavior and disrespectful attitude...this place is pathetic.
Atmosphere: 1
Food: 1
Service: 1
Gala K
Best Asian fusion place in the area.
Atmosphere: 4
Food: 5
Service: 5
Angel Hart
Great food! But was so busy and under staffed. Took over an hour to take our order once seated and another hour to get food. Will I return?…absolutely no doubt
Atmosphere: 5
Food: 5
Service: 2
Tracey Mitchell
Hubby and I have been here multiple times. Always great food and service. Not a hugh restaurant, but they do have outdoor seating. On busy colder nights, you do have to be patient and wait to be seated, but that's what I see at most restaurants in sarasota.
We had a very disappointing experience at Spice Station on a Saturday evening. There were seven of us, family and neighbors gathering together for what was meant to be a pleasant night out; unfortunately, the service derailed the entire evening.
We were seated outdoors, and from the beginning service was extremely poor. Drinks sat empty for long stretches and were slow to be refilled. Our two appetizers did not arrive together, and after a very long wait our entrées were brought out only a few at a time. Five people were halfway finished eating while two guests were still waiting for their meals. Our server rarely returned to the table, and communication about the delays was essentially nonexistent.
Eventually one of the missing entrées arrived so late that the guest no longer wanted it, and the other never arrived at all. We asked to speak with a manager, but another employee came out instead, explaining the kitchen was having difficulties and offering to remove the late and missing items from the bill. While that was appropriate, it did not address the overall experience or the fact that the restaurant’s operational problems had been passed on to customers who had spent the entire evening waiting and frustrated. After we expressed this, he eventually offered a 10% discount, which did not reflect the severity of the situation. We were even told that the rest of us had eaten our meals, missing the point completely. We repeatedly asked to speak with the manager directly but were unable to do so.
The most disappointing part was not simply the delays, but the lack of communication and accountability. A restaurant can have a rough night; what matters is how it responds. In this case, no one in management came to our table to apologize or even speak with us in person.
I don’t doubt others may have good experiences here, but ours was poorly handled from start to finish and completely overshadowed what should have been an enjoyable evening together.
Atmosphere: 3
Food: 4
Service: 1
Fusion menu of Japanese, Thai, Chinese, etc. Classic example: Curry chicken empenadas.
Atmosphere: 4
Food: 5
Service: 5
Had an amazing birthday dinner at Spice Station last night. Tucked in the vibrant Rosemary District, the atmosphere was lively and welcoming. Service was quick and friendly, and the food was absolutely delicious—flavorful, well-portioned, and beautifully done. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
ordered pad thai delivery. $30. absolutely the worst pad thai I've ever had. pale, soggy, sour, and bland. the worst part is how overpriced it is. I should have made it myself
Food: 2
Spice Station is absolutely the best!!! Amazing cuisine, the best service and perfect atmosphere where you always feel welcome. The food is prepared with the freshest ingredients and care creating delicious meals that my friends, family and I enjoy time and time again. Thank you Reggy, Mo, Simon, Allison and all of the staff for creating the best dining experience and such delicious food! 🙏
Asian restaurant with a mixed menu of both Thai dishes and sushi. There are about 30 seats inside and a smaller sushi bar with 5 or 6 seats. The service was good and prompt. We decided to order the "sushi for 2" dish which has both nigiri, sashimi, and 2 rolls. It was ok, but not great, as some of the fish felt watery. And the nigiri and rolls were smaller than we're used to, but maybe that is due to all the recent price increases. The restaurant was full so I assume that the other menu items are great.
Atmosphere: 4
Food: 3
Service: 5
Delicious Crispy duck
Atmosphere: 5
Food: 5
Service: 5
Hot sake and sushi. Endless diet coke??? Solid asf
Atmosphere: 5
Food: 5
Service: 5
This was the best Thai food I've had in 4 years!
Atmosphere: 5
Food: 5
Service: 5
I love the coconut milk soup. The flavor is impressively outstanding.
Restaurantji Recommends
Great food, service and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
On a recommendation we ate here and were extremely disappointed.
This is NOT the authentic Thai food i have experienced.
No idea but the food was either terribly over seasoned or tasteless and not pleasing to the palate ...We Tried it 3 times . All 3 times was terribly tasteless. Well 3 strikes your out.
....caveat: recently
My wife went back with a friend who asked to go. Well she left her hat behind...within 5 mins. She returned to retrieve it..well low and behold the waitress who cleaned the table lied and said she didnt find a hat...when pressed asking are you sure ?She lied again and said well she find a mens cap .which is what my wife was wearing. ..it was a baseball cap....nonetheless watch your belongings because sticky fingered employees will STEAL your belongings. When i called back to check to speak to the manager, he used profanity and rudely hung up the phone on me. Disgusting display of behavior and disrespectful attitude...this place is pathetic.
Atmosphere: 1
Food: 1
Service: 1
Best Asian fusion place in the area.
Atmosphere: 4
Food: 5
Service: 5
Great food! But was so busy and under staffed. Took over an hour to take our order once seated and another hour to get food.
Will I return?…absolutely no doubt
Atmosphere: 5
Food: 5
Service: 2
Hubby and I have been here multiple times. Always great food and service. Not a hugh restaurant, but they do have outdoor seating. On busy colder nights, you do have to be patient and wait to be seated, but that's what I see at most restaurants in sarasota.
Atmosphere: 5
Food: 5
Service: 4
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