The barista Taryn is genuinely so kind and sweet and engaging with the customers. She asked us our favorite winnie the pooh character and was so helpful when we didn’t like our drink. 10 stars all around!
Atmosphere: 5
Food: 5
Service: 5
Rose
Truly the nicest employees AND great drinks
Atmosphere: 5
Food: 5
Service: 5
sophia Baird
Love the drinks and the people, there seems to be a fly problem sometimes, and if any food is being heated it can take quite a while but that’s ok cause they keep it clean
Atmosphere: 5
Food: 4
Service: 3
Danielle Freitag
Stopped going to this location because I was consistently receiving a $7.60 drink only 2/3 full. Started going to a another one a couple miles down the road for a while and now the same issue there. I have been ordering the same drink for near 15 years and never had this problem until this year. Just over it
Service: 1
Rebekah Smith
Love this starbucks, super sweet staff and I hardly have any issues!
Atmosphere: 5
Food: 5
Service: 5
K Robbins-Altner
I have never experienced such a slow drive thru. avoid at all costs if you have somewhere to be
Allen Clata
Been there twice. And both times my iced coffee was filled with so much ice. And I was shorted about an inch of actual coffee. Took a couple sips in. This was my cup before even leaving the parking lot. May not be a big deal but if I’m paying six bucks for a coffee, I would like to quality to at least be decent.
Audrey Randall
I sat inside for coffee twice this week. Both times: no stirrers, no sleeves for the cups, staff won't make eye contact with you after you order, staff ignores you (while you try to ask for a coffee sleeve), 10 min+ wait to get a coffee with oatmilk, and online and drive thru orders were filled faster than the customers in the store.
Atmosphere: 2
Food: 3
Service: 1
Emma Cee
Poor customer experience. In drive through at 10:39am this morning the barista at the window was bitching and moaning about having to take 2 separate orders. Dont they pay you to take orders??🙄 Im sure youll go far with that attitude.
Richard Williams IV
Over 7 staff members running around behind the counter but i had to wait close to 5 mins before one of them came over to ask what I wanted. I was the only person in line too. The drive thru isn’t the only priority. I have never not tipped at Starbucks until this morning.
Stop here a few times a month and always the same. 4-5 associates working and no one can say hello, good morning or we will be with you in a moment. If it wasn’t a few hundred feet from work I would never come back. Cleanliness also seems to be lacking.
Atmosphere: 2
Service: 1
Buzz Anderson
Hi I was just there and ordered a sandwich and no sugar in my drink. I specifically said no sugar and no milk with sugar and the cashier said the milk doesn’t have sugar. I did not receive the sandwich and my drink is full of sugar. Please train your people better to listen and explain that you don’t have anything without sugar apparently. Was made to feel stupid as well.
Atmosphere: 5
Food: 1
Service: 2
Chrystal Hostetler
My favorite location.
Mark K
Great service and polite workers
Atmosphere: 5
Food: 5
Service: 5
Michael Alberti
I placed an order on the Starbucks app. When I received it, I was missing one item, I called the store and they said to contact DoorDash directly that they couldn’t do anything about it. I tried to contact DoorDash, but they couldn’t see my order because I did it through the Starbucks app directly, so I called back the store. The store manager, whose name is Lacy Landers offer terrible customer service. She was rude and she was not offering any help whatsoever, she was sending me to call DoorDash again. I called corporate, but I’m not sure that anything is gonna be done against this person so that’s why I’m placing this review. The store is in the Lansing in Sarasota.
The barista Taryn is genuinely so kind and sweet and engaging with the customers. She asked us our favorite winnie the pooh character and was so helpful when we didn’t like our drink. 10 stars all around!
Atmosphere: 5
Food: 5
Service: 5
Truly the nicest employees AND great drinks
Atmosphere: 5
Food: 5
Service: 5
Love the drinks and the people, there seems to be a fly problem sometimes, and if any food is being heated it can take quite a while but that’s ok cause they keep it clean
Atmosphere: 5
Food: 4
Service: 3
Stopped going to this location because I was consistently receiving a $7.60 drink only 2/3 full. Started going to a another one a couple miles down the road for a while and now the same issue there. I have been ordering the same drink for near 15 years and never had this problem until this year. Just over it
Service: 1
Love this starbucks, super sweet staff and I hardly have any issues!
Atmosphere: 5
Food: 5
Service: 5
I have never experienced such a slow drive thru. avoid at all costs if you have somewhere to be
Been there twice. And both times my iced coffee was filled with so much ice. And I was shorted about an inch of actual coffee. Took a couple sips in. This was my cup before even leaving the parking lot. May not be a big deal but if I’m paying six bucks for a coffee, I would like to quality to at least be decent.
I sat inside for coffee twice this week. Both times: no stirrers, no sleeves for the cups, staff won't make eye contact with you after you order, staff ignores you (while you try to ask for a coffee sleeve), 10 min+ wait to get a coffee with oatmilk, and online and drive thru orders were filled faster than the customers in the store.
Atmosphere: 2
Food: 3
Service: 1
Poor customer experience. In drive through at 10:39am this morning the barista at the window was bitching and moaning about having to take 2 separate orders. Dont they pay you to take orders??🙄 Im sure youll go far with that attitude.
Over 7 staff members running around behind the counter but i had to wait close to 5 mins before one of them came over to ask what I wanted. I was the only person in line too. The drive thru isn’t the only priority. I have never not tipped at Starbucks until this morning.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Stop here a few times a month and always the same. 4-5 associates working and no one can say hello, good morning or we will be with you in a moment. If it wasn’t a few hundred feet from work I would never come back. Cleanliness also seems to be lacking.
Atmosphere: 2
Service: 1
Hi I was just there and ordered a sandwich and no sugar in my drink. I specifically said no sugar and no milk with sugar and the cashier said the milk doesn’t have sugar. I did not receive the sandwich and my drink is full of sugar. Please train your people better to listen and explain that you don’t have anything without sugar apparently. Was made to feel stupid as well.
Atmosphere: 5
Food: 1
Service: 2
My favorite location.
Great service and polite workers
Atmosphere: 5
Food: 5
Service: 5
I placed an order on the Starbucks app. When I received it, I was missing one item, I called the store and they said to contact DoorDash directly that they couldn’t do anything about it. I tried to contact DoorDash, but they couldn’t see my order because I did it through the Starbucks app directly, so I called back the store. The store manager, whose name is Lacy Landers offer terrible customer service. She was rude and she was not offering any help whatsoever, she was sending me to call DoorDash again. I called corporate, but I’m not sure that anything is gonna be done against this person so that’s why I’m placing this review. The store is in the Lansing in Sarasota.
Atmosphere: 1
Food: 1
Service: 1
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