I am at your place of business and your employee is refusing to take my order. I am beyond pee off.
Amanda Peirce
Ordered for delivery through the Subway app on 2/14. I was delivered the wrong order, which I was taking to have lunch with my daughter at school. I called several times over 20 mins to try and get a resolution before lunchtime and no answer. I put my issue in on the website later that afternoon and got a reply. The reply included excuses on why the wrong order was delivered and asked how I placed my order. The next reply was more excuses on why the phone wasn’t answered, due to one person working busy lunch rush (it was 9am), claimed her husband working tried to call me back which is untrue I had no incoming calls and offered to “replace my sandwich” though my order was $25 and for 2 meals. 3rd reply email was again, more excuses on why things weren’t handled correctly, and finally an offer to refund my order that I did not receive. I sent back a screenshot from the app which included my order time and order number, amount I paid, card payment info so they could find the order and process the refund. Well here we are 2 weeks later and now I am not receiving responses to my last 3 emails inquiring about the refund that she said she was “happy to process” for again, food I never received. AWFUL customer service from the owner/manager or whatever she is.
Service: 1
mickie mathis
Long line and slow moving
Caleb
Locked the door as another customer was walking out and hid in the back right as I was pulling in at 9:30 (30 min before they close
Tammy Mccutchan
The worst Subway I've ever been to and I've been to alot! The 2 women were terrible, they didn't want to be there and they made it known. Very rude!! The guy was great. Never again will I go!!T & T
Melissa LaCroix
Service is only 5 stars during day. At night it's - 5
The guy asked if I wanted anything on my sub before it got toasted which I thought was a nice touch. (onions, peppers, etc)
Lisa Salerno
Free sandwich... yes please. But why they put 2 new employees with that poor girl on free sandwich day, I'll never know. Hope she survived
Azael Moreno
Always fresh!!!
Peyton Kirby
Inconsistent food quality. Sometimes it’s great, but today the sandwich was made incorrectly after clarifying numerous times of what I wanted. The workers there don’t seem to be happy and care about the food they put out. Today (7/1/2022) all the workers were smoking in and out of the store, then immediately making food?
Robert R
They are the cheapest when it comes to making a sandwich. Very little meat and cheese but lots of lettuce and tomato's and onions and you pay for that.Not worth the money at all if I wanted a sandwich with more fixings and less meats I can make it my selfBest bet go to Jersey Mike's they put lots of meat on a sub and I mean a lot
Ronnie is the best subways worker I’ve ever had
Atmosphere: 5
Food: 5
Service: 5
My favorite subway in sarasota!
Atmosphere: 5
Food: 5
Service: 5
I am at your place of business and your employee is refusing to take my order. I am beyond pee off.
Ordered for delivery through the Subway app on 2/14. I was delivered the wrong order, which I was taking to have lunch with my daughter at school. I called several times over 20 mins to try and get a resolution before lunchtime and no answer. I put my issue in on the website later that afternoon and got a reply. The reply included excuses on why the wrong order was delivered and asked how I placed my order. The next reply was more excuses on why the phone wasn’t answered, due to one person working busy lunch rush (it was 9am), claimed her husband working tried to call me back which is untrue I had no incoming calls and offered to “replace my sandwich” though my order was $25 and for 2 meals. 3rd reply email was again, more excuses on why things weren’t handled correctly, and finally an offer to refund my order that I did not receive. I sent back a screenshot from the app which included my order time and order number, amount I paid, card payment info so they could find the order and process the refund. Well here we are 2 weeks later and now I am not receiving responses to my last 3 emails inquiring about the refund that she said she was “happy to process” for again, food I never received. AWFUL customer service from the owner/manager or whatever she is.
Service: 1
Long line and slow moving
Locked the door as another customer was walking out and hid in the back right as I was pulling in at 9:30 (30 min before they close
The worst Subway I've ever been to and I've been to alot! The 2 women were terrible, they didn't want to be there and they made it known. Very rude!! The guy was great. Never again will I go!!T & T
Service is only 5 stars during day. At night it's - 5
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Cookie
I almost broke my teeth due to a sauce cap in my salad. Never in my life had this happen to me. I’m furious
The guy asked if I wanted anything on my sub before it got toasted which I thought was a nice touch. (onions, peppers, etc)
Restaurantji Recommends
The guy asked if I wanted anything on my sub before it got toasted which I thought was a nice touch. (onions, peppers, etc)
Free sandwich... yes please. But why they put 2 new employees with that poor girl on free sandwich day, I'll never know. Hope she survived
Always fresh!!!
Inconsistent food quality. Sometimes it’s great, but today the sandwich was made incorrectly after clarifying numerous times of what I wanted. The workers there don’t seem to be happy and care about the food they put out. Today (7/1/2022) all the workers were smoking in and out of the store, then immediately making food?
They are the cheapest when it comes to making a sandwich. Very little meat and cheese but lots of lettuce and tomato's and onions and you pay for that.Not worth the money at all if I wanted a sandwich with more fixings and less meats I can make it my selfBest bet go to Jersey Mike's they put lots of meat on a sub and I mean a lot
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