Ordered the protien pack and only received 8 wings instead of 16. Also checked extra crispy. They were borderline raw. Always check you take out bag. Back to BWW
Atmosphere: 2
Food: 3
Service: 2
Sophie Capate
I have ordered here a number of times and never had a single issue. Food is always great and I’ve never had a complaint. I ordered through the mobile app last night like I always did and picked up my food. When I got home and took one bite, I was disgusted. The wings tasted extremely off, almost like a chemical, and had a rubbery consistency. The meat SQUEAKED when I would chew. I couldn’t eat the rest, it was awful. I thought maybe it was just me so I had someone else try one. They also said something was off. The next day (today) I called to get a refund. I was extremely polite and simply asked for a refund after telling the woman on the phone what the issue was. She at first said it probably wasn’t possible but then went to ask. I’m not sure if it was her or someone else that came back, but she said she’d have to pull up the order since it was last night. When I said “okay” she hung up a few seconds later without another word. Getting a refund for INEDIBLE FOOD shouldn’t be this difficult. I sent in a complaint through the app, maybe then I’ll get a refund.
Atmosphere: 1
Food: 1
Service: 1
Bob Herchick
The food I ordered the night before was ready for pickup exactly on time…even on New Years Eve when they were slammed. Great Job! There are no dining tables, so everything is “to go”.
Atmosphere: 3
Food: 4
Service: 5
James Miller
The people running this place are actually really nice but the food and the way its prepared is probably A health code violation. You can tell its old and unfortunately no matter how nice the staff is this place will probably not last long
Atmosphere: 1
Food: 1
Service: 4
Timothy Kelly
The food here is ready so fast and so fresh every single time. I appreciate the attention I got here and the service was great.
Atmosphere: 3
Food: 5
Service: 5
Jeri Halperin
I love this place.The ladies at night are so good and know their stuff.Such friendly service for such a busy place.If you have to wait, its worth it.Visited Fri 12/04 Thank you ,Good crew.The people giving all the 1 stars are mean and not right!
Atmosphere: 5
Food: 5
Service: 5
Charles Copeland
I went in the pick up my to go order the female worker in the back just looks at me. Then a female customer walks in and she ignores me to ask the other customer if she had an order. I hate say this was racists but both women were black and this is not the first time this has happened at this location.
Atmosphere: 3
Food: 4
Service: 1
Michael Davidson
Cashier taking orders very rude ! Asked for wings to be extra crispy! Not even close and $ 2.50 up charge for all flats ! Wife’s chicken sandwich absolutely plain not even a pickle on it ! No sauce for wings. ! Will never be back ! Sorry especially the price for a messed up order !
Atmosphere: 1
Food: 1
Service: 1
Brian Emmons
Never got my food, stood at the counter for at least 15 minutes and nobody would take my order. Manager was too busy with his clipboard in his hand.
I can’t believe this shit 🤮 they work without gloves the girls work their she plays with her hair after that works on food !!! And the man he touches the money after that the food !!!
Michael Honey-Rada
Trash food, trash employees. Period. STAY AWAY! You have been warned.
Atmosphere: 1
Food: 1
Service: 1
Juan S Cardona
Their employees have no respect for the customers, they take longer than announced, they always take their time to prepare the order, they talk among the employees while the customers wait more than required, they should improve their service, because it is Literally degrading and very bad!!!
Chelci Helms
I walked in to a full line of customers, there were two men at each register presumably already being taken care of because the worker behind the counter was getting a bag of food and drink ready. Well, then the worker took the drink and back of food and walked out the door... then a woman came to the counter and yelled back to the other workers that she better get out of here because there's a line going... She went to the door to leave, but luckily for us customers she turned around and to my surprise both men in front of me were not serviced yet... my food was ready when it was my turn she handed it to me and I left. I got home and realized the ranch had been cut with water. It was so extremely watery nothing like the iconic wing stop ranch we all know and love.. This was my first time at this location and definitely my last. 🤢
Atmosphere: 1
Food: 2
Service: 1
kyleigh
10/10 food and great service! the employees working were nice and poliet!
Ordered the protien pack and only received 8 wings instead of 16. Also checked extra crispy. They were borderline raw. Always check you take out bag. Back to BWW
Atmosphere: 2
Food: 3
Service: 2
I have ordered here a number of times and never had a single issue. Food is always great and I’ve never had a complaint. I ordered through the mobile app last night like I always did and picked up my food. When I got home and took one bite, I was disgusted. The wings tasted extremely off, almost like a chemical, and had a rubbery consistency. The meat SQUEAKED when I would chew. I couldn’t eat the rest, it was awful. I thought maybe it was just me so I had someone else try one. They also said something was off. The next day (today) I called to get a refund. I was extremely polite and simply asked for a refund after telling the woman on the phone what the issue was. She at first said it probably wasn’t possible but then went to ask. I’m not sure if it was her or someone else that came back, but she said she’d have to pull up the order since it was last night. When I said “okay” she hung up a few seconds later without another word. Getting a refund for INEDIBLE FOOD shouldn’t be this difficult. I sent in a complaint through the app, maybe then I’ll get a refund.
Atmosphere: 1
Food: 1
Service: 1
The food I ordered the night before was ready for pickup exactly on time…even on New Years Eve when they were slammed. Great Job! There are no dining tables, so everything is “to go”.
Atmosphere: 3
Food: 4
Service: 5
The people running this place are actually really nice but the food and the way its prepared is probably A health code violation. You can tell its old and unfortunately no matter how nice the staff is this place will probably not last long
Atmosphere: 1
Food: 1
Service: 4
The food here is ready so fast and so fresh every single time. I appreciate the attention I got here and the service was great.
Atmosphere: 3
Food: 5
Service: 5
I love this place.The ladies at night are so good and know their stuff.Such friendly service for such a busy place.If you have to wait, its worth it.Visited Fri 12/04
Thank you ,Good crew.The people giving all the 1 stars are mean and not right!
Atmosphere: 5
Food: 5
Service: 5
I went in the pick up my to go order the female worker in the back just looks at me. Then a female customer walks in and she ignores me to ask the other customer if she had an order. I hate say this was racists but both women were black and this is not the first time this has happened at this location.
Atmosphere: 3
Food: 4
Service: 1
Cashier taking orders very rude ! Asked for wings to be extra crispy! Not even close and $ 2.50 up charge for all flats ! Wife’s chicken sandwich absolutely plain not even a pickle on it ! No sauce for wings. ! Will never be back ! Sorry especially the price for a messed up order !
Atmosphere: 1
Food: 1
Service: 1
Never got my food, stood at the counter for at least 15 minutes and nobody would take my order. Manager was too busy with his clipboard in his hand.
Atmosphere: 1
Food: 1
Service: 1
Wings and fries were good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I can’t believe this shit 🤮 they work without gloves the girls work their she plays with her hair after that works on food !!!
And the man he touches the money after that the food !!!
Trash food, trash employees. Period. STAY AWAY! You have been warned.
Atmosphere: 1
Food: 1
Service: 1
Their employees have no respect for the customers, they take longer than announced, they always take their time to prepare the order, they talk among the employees while the customers wait more than required, they should improve their service, because it is Literally degrading and very bad!!!
I walked in to a full line of customers, there were two men at each register presumably already being taken care of because the worker behind the counter was getting a bag of food and drink ready. Well, then the worker took the drink and back of food and walked out the door... then a woman came to the counter and yelled back to the other workers that she better get out of here because there's a line going... She went to the door to leave, but luckily for us customers she turned around and to my surprise both men in front of me were not serviced yet... my food was ready when it was my turn she handed it to me and I left. I got home and realized the ranch had been cut with water. It was so extremely watery nothing like the iconic wing stop ranch we all know and love.. This was my first time at this location and definitely my last. 🤢
Atmosphere: 1
Food: 2
Service: 1
10/10 food and great service! the employees working were nice and poliet!
Atmosphere: 5
Food: 5
Service: 5
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