My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Tory Thomason
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Gavin Jackson
Very tasty wings. Haven't had an issue yet. Keep it up!
Sean M. McDonough
Staff is slow and unfriendly. Ordered wings online only to get to restaurant and have to wait for food since it wasn't started until I got there.
Lisa Salerno
Chicken tenders were good but not the fries. But for 1 cent, who cares
Truth and Honesty in America
Absolutely lousy
jan velez
Working in the food industry and ordered a mix and match boneless and classic got all boneless which are just horrible they weren’t even for me but I paid extra for wings I didn’t even get it’s ridiculous maybe change up wats going on in their I’m not one to care much but yall this is ridiculous
Strawberry
Food was exactly how I wanted it and service was great.
Lina Y
Amazing people are providing a great service! I’m very satisfied and recommend this place!
Bottom line, I work out of town and I ordered online however I forgot to check the location and accidentally ordered at the wrong location, 60miles away… the employees/manager of this store was not helpfully at all in reaching the other Wingstop nor did I receive a refund. I even showed the employee/manager my order on my phone. It was $30 something dollar order and the staff at this location was unhelpfully. I sat in the parking lot trying to call the other location that I ordered at for 15mins and they were very unhelpful as well. After they answered the phone the first time they just left me on the line and then I proceeded to call back numerous times and then no one ever answered my call. Pretty upsetting customer service from multiple locations.
Sabryna Fickler
It's not one of those good hole in the wall places. It's the bad kind the kind that makes you even more disappointed after each step. You think the food might just turn around your mood. Bammm. Now you even more disappointed .
Michelle Switzer
I guess I should’ve read the reviews everything was cold. It would’ve been good if it wasn’t cold.
Andre Ashmeade
I can’t believe they gave me a full plate of burnt fries. The more I think about it, the more it doesn’t make any sense. The chicken was nice, but I’ll never visit this establishment again even it was for free. There is also no where to sit and eat inside.
Karl James
Garbage food! Especially your tenders! Just FROZEN garbage from one of the big food service companies.
My boneless wings were the size of quarters literally so small. There was way too much cheese on my garlic parm wings, I mean mounds of it. And my corn was literally frozen. Terrible experience… 😔
Will never eat at any location again!!!! Ordered food online May 16th. After 1.5hrs of patiently waiting, checked on my order. They didn’t have my order ticket. Asked for a refund, was told only the GM could refund online orders and to call back next day(Saturday). Also left my name and number for them to contact me. Called corporate that Friday night as well, was told I’d hear back in 3-4days. Called the store back the next day (Saturday), GM isn’t there again. Called back Sunday, GM still isn’t there. Keep being told to call back the next day. Staff was once again rude and unhelpful and tried to hang up on me. Called corporate again that Sunday, they are still no help. Said another 3-4days. Here it is Thursday, no call back from the store, no call back from corporate, no refund. WORST CUSTOMER SERVICE EVER! No accountability or even care that it’s been a week and they still have my money for a service and product that wasn’t rendered. I am absolutely disgusted with this company. Please don’t spend your money here!
GREAT CUSTOMER SERVICE+1 (805)-301 7071 NO NONSENSE AND GREAT ASSISTANCE!!!
Very tasty wings. Haven't had an issue yet. Keep it up!
Staff is slow and unfriendly. Ordered wings online only to get to restaurant and have to wait for food since it wasn't started until I got there.
Chicken tenders were good but not the fries. But for 1 cent, who cares
Absolutely lousy
Working in the food industry and ordered a mix and match boneless and classic got all boneless which are just horrible they weren’t even for me but I paid extra for wings I didn’t even get it’s ridiculous maybe change up wats going on in their I’m not one to care much but yall this is ridiculous
Food was exactly how I wanted it and service was great.
Amazing people are providing a great service! I’m very satisfied and recommend this place!
Restaurantji Recommends
Bottom line, I work out of town and I ordered online however I forgot to check the location and accidentally ordered at the wrong location, 60miles away… the employees/manager of this store was not helpfully at all in reaching the other Wingstop nor did I receive a refund. I even showed the employee/manager my order on my phone. It was $30 something dollar order and the staff at this location was unhelpfully. I sat in the parking lot trying to call the other location that I ordered at for 15mins and they were very unhelpful as well. After they answered the phone the first time they just left me on the line and then I proceeded to call back numerous times and then no one ever answered my call. Pretty upsetting customer service from multiple locations.
It's not one of those good hole in the wall places. It's the bad kind the kind that makes you even more disappointed after each step. You think the food might just turn around your mood. Bammm. Now you even more disappointed
.
I guess I should’ve read the reviews everything was cold. It would’ve been good if it wasn’t cold.
I can’t believe they gave me a full plate of burnt fries. The more I think about it, the more it doesn’t make any sense. The chicken was nice, but I’ll never visit this establishment again even it was for free. There is also no where to sit and eat inside.
Garbage food! Especially your tenders! Just FROZEN garbage from one of the big food service companies.
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