I was given a 25 dollar gift card that the magnetic strip doesn't work. I didn't know this when I took it to this location to redeem. The employee at the register tried to help and got the manager. He proceeded to try the card without any luck. And tells me they can't accept it. So I go outside and call to verify that the card is still good and it is. The representative said that the card could be entered manually. Went back inside and they refused to even try. After 20 minutes on the phone with the customer service no resolution has been made. I'm waiting for a call or email. Thanks for wasting time and fuel after my 10 hour shift on my feet.
Atmosphere: 1
Food: 1
Service: 1
Lillian Howell
I have visited KFC multiple times, this KFC has really went downhill, every time I get this food it’s terrible and greasy. And has no flavor. The manager Waymon is awful, I have never seen that man smile, How in the world can you be head of an establishment and not crack one smile? He has no personality at all and no expressions. My son Donald Simmons use to work there, he put in a two weeks notice like he should’ve done just to be professional. My son basically said Waymon laughed in his face, and in the middle of my son working his two weeks notice Waymon tells him that his service is no longer needed. Waymon made sure that he told my son that his service wasn't needed after he hired somebody else. Waymon refused to let my son work out his two weeks notice. I’m raising my son to be a gentlemen, be professional, and do things right. Waymon undermines the integrity that I’m trying to instill in my son. My son went to another job and got promoted after 6 months, he’s only 17 and he works hard. So my child definitely didn’t miss anything working at KFC.
Atmosphere: 1
Food: 2
Service: 1
Nestordamus _
Food was cold as ice, overcooked, and tasted like it sat under a warmer for hours! Food quality and taste was absolutely trash! Please save your money and eat somewhere else I’m never eating KFC again..
Worst customer service ever. They should be more patient with tourists because we do not speak or understand English as perfect as native speakers. The woman that took our order was very rude.
Atmosphere: 1
Food: 2
Service: 1
shirley kinney
Love the
Atmosphere: 4
Food: 4
Service: 5
Robert Z.
Stopped in at lunch time on the way home, and I was the ONLY car in drive thru. I say ONLY because there is NO EXCUSE to mess up anyone's order at whopping $55 for lunch, but especially your 1 and ONLY customers order at that time. When I got home, 25-30min away and found my $7 Pot Pie was not there. SHAME ON ME FOR NOT CHECKING MORE THOROUGHLY! Because I live so far away and was very upset that yet another drive thru order was incorrect. I called the store & spoke to Wayne, the at that time manager. He was NOT helpful at all. In fact, it was insulting how he instructed me to go out to my car, get the receipt for the order number, but still DID NOTHING TO HELP ME. Why did I have to do that? Does he regularly get random angry people on the phone missing their pot pies? Probably so! I advised him that I live no where near them & would not be able to come back, so he say's he's just gunna save a Pot Pie there for me... but only for 3 weeks. Then his generous offering expires. That's all he can do? NO REFUND! No free fries with that? Nothing???Stupid KFC, Stupid workers, Stupid policies, and lastly a Stupid man name Wayne. Thanks for nothing Wayne. I hope you choke on my $7.00 POT PIE!
Steven Gaff
I love this place it always got the best fried chicken, tenders, and and biscuits it's getting expensive but I understand
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Aaron Williams
Lady working drive thru was very friendly and professional. Food was hot and delicious.
Service is awful. The manager is rude. I ordered an eight piece tender, a five piece nugget 2 meals. The manager only wanted me to have 2 sauces and 3 ketchup's for tool meals, that's management.
Olga Conde
Great food and service but Music is to loud unable to enjoy food and have a peaceful conversation.
David
The KFC down by my house is less than desirable, but this location was above expectations it reminded me of the KFC standards from the early 90s. The quality of the food was good the customer service was good and the restaurant itself was clean and organized.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Moneik Beal
08/14/2023 at 1:49Pm Transaction #4577. This establishment should be Temporarily CLOSED!! I own a business very close by and frequently send employees to grab lunch from KFC. Today I had a break in the day so I figured I would go in myself. What a Mistake!! I ordered two meals. A Famous Bowl and Three Piece Chicken Meal. Only request NO Corn. After leaving and returning to my business which is less than a two minute commute I noticed the food was cold and over cooked. I then returned to request fresh food. The Manager at the counter had the worst disposition. He then opened the food at the counter to verify the condition of the food, which was hard to deny. I offered my receipt to show proof that the order had been placed less than 5 minutes prior. Standing in the lobby waiting for the food was undesirable. Considering how uncomfortable the workers made me feel. As if I had done something wrong. When the food quality and prep is to BLAME. I then received my food and walked to my vehicle. I had another manager run behind me in the parking area to ask where or not I had requested cheese on the Famous Bowl. I responded by saying indeed I requested cheese but opted out of CORN.(We are currently in the parking area)I then pulled the Bowl out of the bag and indeed it had corn. The manager then proceeded to grab the bowl and walk inside. I proceeded to follow. The manager then went to the back and began to remake the bowl when the other abrupt manager indicated it may be my fault for not saying something. The most appalling part of this. The manager then before reissuing my Famous Bowl to me dug in the garbage behind the registers and retrieved my receipt from there.(By digging inside the can) He then handed me the receipt out the trash and the food. He then repeated to the other manager (((INDEED SHE DID ORIGINALLY REQUEST NO CORN))). After then proceeded right back to the food prepping area. I will no longer visit this Business due to the unsanitary practices and unprofessional Management. This is not the way customers should be treated.
Atmosphere: 1
Food: 1
Service: 1
Mr.winston 422
Food wasn't bad. Building could have been cleaner. Drinks were really watered down.
I was given a 25 dollar gift card that the magnetic strip doesn't work. I didn't know this when I took it to this location to redeem. The employee at the register tried to help and got the manager. He proceeded to try the card without any luck. And tells me they can't accept it. So I go outside and call to verify that the card is still good and it is. The representative said that the card could be entered manually. Went back inside and they refused to even try. After 20 minutes on the phone with the customer service no resolution has been made. I'm waiting for a call or email. Thanks for wasting time and fuel after my 10 hour shift on my feet.
Atmosphere: 1
Food: 1
Service: 1
I have visited KFC multiple times, this KFC has really went downhill, every time I get this food it’s terrible and greasy. And has no flavor. The manager Waymon is awful, I have never seen that man smile, How in the world can you be head of an establishment and not crack one smile? He has no personality at all and no expressions. My son Donald Simmons use to work there, he put in a two weeks notice like he should’ve done just to be professional. My son basically said Waymon laughed in his face, and in the middle of my son working his two weeks notice Waymon tells him that his service is no longer needed. Waymon made sure that he told my son that his service wasn't needed after he hired somebody else. Waymon refused to let my son work out his two weeks notice. I’m raising my son to be a gentlemen, be professional, and do things right. Waymon undermines the integrity that I’m trying to instill in my son. My son went to another job and got promoted after 6 months, he’s only 17 and he works hard. So my child definitely didn’t miss anything working at KFC.
Atmosphere: 1
Food: 2
Service: 1
Food was cold as ice, overcooked, and tasted like it sat under a warmer for hours! Food quality and taste was absolutely trash! Please save your money and eat somewhere else I’m never eating KFC again..
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Chicken Meal, Fried Chicken
The store could be a little cleaner.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service ever. They should be more patient with tourists because we do not speak or understand English as perfect as native speakers. The woman that took our order was very rude.
Atmosphere: 1
Food: 2
Service: 1
Love the
Atmosphere: 4
Food: 4
Service: 5
Stopped in at lunch time on the way home, and I was the ONLY car in drive thru. I say ONLY because there is NO EXCUSE to mess up anyone's order at whopping $55 for lunch, but especially your 1 and ONLY customers order at that time. When I got home, 25-30min away and found my $7 Pot Pie was not there. SHAME ON ME FOR NOT CHECKING MORE THOROUGHLY! Because I live so far away and was very upset that yet another drive thru order was incorrect. I called the store & spoke to Wayne, the at that time manager. He was NOT helpful at all. In fact, it was insulting how he instructed me to go out to my car, get the receipt for the order number, but still DID NOTHING TO HELP ME. Why did I have to do that? Does he regularly get random angry people on the phone missing their pot pies? Probably so! I advised him that I live no where near them & would not be able to come back, so he say's he's just gunna save a Pot Pie there for me... but only for 3 weeks. Then his generous offering expires. That's all he can do? NO REFUND! No free fries with that? Nothing???Stupid KFC, Stupid workers, Stupid policies, and lastly a Stupid man name Wayne. Thanks for nothing Wayne. I hope you choke on my $7.00 POT PIE!
I love this place it always got the best fried chicken, tenders, and and biscuits it's getting expensive but I understand
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Lady working drive thru was very friendly and professional. Food was hot and delicious.
Food: 5
Service: 5
Recommended dishes: 3 Piece Chicken Meal, Fried Chicken
Restaurantji Recommends
Service is awful. The manager is rude. I ordered an eight piece tender, a five piece nugget 2 meals. The manager only wanted me to have 2 sauces and 3 ketchup's for tool meals, that's management.
Great food and service but Music is to loud unable to enjoy food and have a peaceful conversation.
The KFC down by my house is less than desirable, but this location was above expectations it reminded me of the KFC standards from the early 90s. The quality of the food was good the customer service was good and the restaurant itself was clean and organized.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
08/14/2023 at 1:49Pm Transaction #4577. This establishment should be Temporarily CLOSED!! I own a business very close by and frequently send employees to grab lunch from KFC. Today I had a break in the day so I figured I would go in myself. What a Mistake!! I ordered two meals. A Famous Bowl and Three Piece Chicken Meal. Only request NO Corn. After leaving and returning to my business which is less than a two minute commute I noticed the food was cold and over cooked. I then returned to request fresh food. The Manager at the counter had the worst disposition. He then opened the food at the counter to verify the condition of the food, which was hard to deny. I offered my receipt to show proof that the order had been placed less than 5 minutes prior. Standing in the lobby waiting for the food was undesirable. Considering how uncomfortable the workers made me feel. As if I had done something wrong. When the food quality and prep is to BLAME. I then received my food and walked to my vehicle. I had another manager run behind me in the parking area to ask where or not I had requested cheese on the Famous Bowl. I responded by saying indeed I requested cheese but opted out of CORN.(We are currently in the parking area)I then pulled the Bowl out of the bag and indeed it had corn. The manager then proceeded to grab the bowl and walk inside. I proceeded to follow. The manager then went to the back and began to remake the bowl when the other abrupt manager indicated it may be my fault for not saying something. The most appalling part of this. The manager then before reissuing my Famous Bowl to me dug in the garbage behind the registers and retrieved my receipt from there.(By digging inside the can) He then handed me the receipt out the trash and the food. He then repeated to the other manager (((INDEED SHE DID ORIGINALLY REQUEST NO CORN))). After then proceeded right back to the food prepping area. I will no longer visit this Business due to the unsanitary practices and unprofessional Management. This is not the way customers should be treated.
Atmosphere: 1
Food: 1
Service: 1
Food wasn't bad. Building could have been cleaner. Drinks were really watered down.
Atmosphere: 4
Food: 4
Service: 4