This was quite the experience. First, there’s something about the floors there. It’s tiled and it looks really dirty. I’ve always thought this, but it’s been awhile since I’ve been there and I was a bit taken aback by how dirty it felt in there. I appreciate the allergy information displayed on the menu, but I ordered a plain bagel with avocado and an egg white. They had already told us they didn’t have a plain bagel so when I ordered the thin bagel, they said they didn’t have the thin bagels. The employer said, “I think the brown sugar one is good and safe.” I said that “I think” does not work for someone with allergies. It needs to be a completely, “I’m sure.” My dad ordered a muffin warmed up, and it was sooooo greasy. I asked for oat milk, and they forgot it. So the employee came and told me she was going to get my almond milk. I told her I asked for oat milk, not almond. And I can’t have almond milk because of my allergies. So the employee said she was sorry and they didn’t have oat milk. That’s seemed to be the theme-they didn’t have most everything we asked for and they tried to give me food with my allergens.
So this was not a great experience and I won’t be returning!! Too unsafe with allergies (foods are too close for cross-contamination!) and they didn’t have anything we wanted!
Atmosphere: 1
Food: 1
Service: 2
Eduardo “EddieZoRz” Perea
Order Number #: 13601117206420503467 (Please use this to look up orders at store) I can't get through on the phones, you guys messed up my order. I don't have time to return today.....
Atmosphere: 5
Food: 5
Service: 1
Andrea Cottone
Great bagels, especially the salmon. This place is just a little confusing. You could use a big sign that says order here. Also, maybe clean the floor just a little bit.
Atmosphere: 3
Food: 5
Service: 4
Jared Lewis
Do not order ahead. We waited for an order that said it would take 15 minutes and took over 30. 5 to 10 people came through the lines and got their items before we did! Go somewhere else!
Atmosphere: 2
Food: 3
Service: 1
sarah zaitouni
Just one person in line in front of me. After waiting 10 minutes for a simple bagel put in a bag when I ordered, I asked the girl how much longer because I have to be at work. She replied with her online orders that we’re doing as well. I said well the bagels are right there. All you have to do is put it in a bag and hand it to me. A little common sense goes a long way. I feel like this is more of a management problem than it was the staff member.
Melanie Orr
Best bagels in the USA. Friendly staff, quick service. Enjoy sitting outside at the tables to eat our food.
Atmosphere: 3
Food: 3
Service: 3
James Webb
Don’t bother ordering ahead online. It took me 15 mins to get here and then I got to stand around for another 15 mins because they still hadn’t made my order. Really crappy service.
mario anez
No coffee waiting for like 20 minutes and people don’t do anything. I asked two times
Mietek Badzinski
Last time I did wait for order 2 hour, Today I did wait again 1 hour, Something wrong with employees and manager
Service: 1
Kaye Gaines
Open and happily serving yummy food and coffee for all of us still without power after hurricane Milton. Thanks!
Super cool people working. They made my bagel just like I want it.
Atmosphere: 5
Food: 5
Service: 5
Sandra Childress
Professional
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Nova Lox
Amber Lynn
Literally been standing here for 15 minutes waiting on you all to make 1 sandwich. 1. No line. No one behind me. No special order or nothing. And you guys choose to yap yap yap behind the counter and not work while talking. Last time I come to this location. Last few times yall have gone down hill. Edit: asked nicely for sandwich to be cut, he said yeah sure just make sure you ask at the register all rude like. I was still kind, got my sandwich 15 min later and no cream cheese was on the sandwich so it was wrong and it wasn't cut. Frustrating for sure.
Atmosphere: 1
Food: 3
Service: 1
lara buitendag
After ordering a mobile order with one bagel and a drink at 10:23 been waiting here for over 30 min with a worker that couldn’t care and still no food.
This was quite the experience. First, there’s something about the floors there. It’s tiled and it looks really dirty. I’ve always thought this, but it’s been awhile since I’ve been there and I was a bit taken aback by how dirty it felt in there. I appreciate the allergy information displayed on the menu, but I ordered a plain bagel with avocado and an egg white. They had already told us they didn’t have a plain bagel so when I ordered the thin bagel, they said they didn’t have the thin bagels. The employer said, “I think the brown sugar one is good and safe.” I said that “I think” does not work for someone with allergies. It needs to be a completely, “I’m sure.” My dad ordered a muffin warmed up, and it was sooooo greasy. I asked for oat milk, and they forgot it. So the employee came and told me she was going to get my almond milk. I told her I asked for oat milk, not almond. And I can’t have almond milk because of my allergies. So the employee said she was sorry and they didn’t have oat milk. That’s seemed to be the theme-they didn’t have most everything we asked for and they tried to give me food with my allergens.
So this was not a great experience and I won’t be returning!! Too unsafe with allergies (foods are too close for cross-contamination!) and they didn’t have anything we wanted!
Atmosphere: 1
Food: 1
Service: 2
Order Number #: 13601117206420503467 (Please use this to look up orders at store) I can't get through on the phones, you guys messed up my order. I don't have time to return today.....
Atmosphere: 5
Food: 5
Service: 1
Great bagels, especially the salmon. This place is just a little confusing. You could use a big sign that says order here. Also, maybe clean the floor just a little bit.
Atmosphere: 3
Food: 5
Service: 4
Do not order ahead. We waited for an order that said it would take 15 minutes and took over 30. 5 to 10 people came through the lines and got their items before we did! Go somewhere else!
Atmosphere: 2
Food: 3
Service: 1
Just one person in line in front of me. After waiting 10 minutes for a simple bagel put in a bag when I ordered, I asked the girl how much longer because I have to be at work. She replied with her online orders that we’re doing as well. I said well the bagels are right there. All you have to do is put it in a bag and hand it to me. A little common sense goes a long way. I feel like this is more of a management problem than it was the staff member.
Best bagels in the USA. Friendly staff, quick service. Enjoy sitting outside at the tables to eat our food.
Atmosphere: 3
Food: 3
Service: 3
Don’t bother ordering ahead online. It took me 15 mins to get here and then I got to stand around for another 15 mins because they still hadn’t made my order. Really crappy service.
No coffee waiting for like 20 minutes and people don’t do anything. I asked two times
Last time I did wait for order 2 hour,
Today I did wait again 1 hour,
Something wrong with employees and manager
Service: 1
Open and happily serving yummy food and coffee for all of us still without power after hurricane Milton. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Super cool people working. They made my bagel just like I want it.
Atmosphere: 5
Food: 5
Service: 5
Professional
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Nova Lox
Literally been standing here for 15 minutes waiting on you all to make 1 sandwich. 1. No line. No one behind me. No special order or nothing. And you guys choose to yap yap yap behind the counter and not work while talking. Last time I come to this location. Last few times yall have gone down hill.
Edit: asked nicely for sandwich to be cut, he said yeah sure just make sure you ask at the register all rude like. I was still kind, got my sandwich 15 min later and no cream cheese was on the sandwich so it was wrong and it wasn't cut. Frustrating for sure.
Atmosphere: 1
Food: 3
Service: 1
After ordering a mobile order with one bagel and a drink at 10:23 been waiting here for over 30 min with a worker that couldn’t care and still no food.
Service: 1
Nice people.
Atmosphere: 5
Food: 5
Service: 5
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