Excellent ice cream and customer service experience. Just like the Kilwins we went to in Jacksonville. ?
Panda L
Their caramel apples are to die for! The workers are so sweet and helpful. I’ll definitely be back to Kilwins.
olesya oxyuk
Bailey is my favorite I love her so much she is so sweet and is the best with ice cream she is so helpfull
Silvia Torres
I loved the taste of the ice cream and their exquisite sweets and trinkets, I still feel the taste of their ice cream and I want to return
Nicholas Lombardi
Such a great little spot! Amazing ice cream and the sweetest lady gave our kids stickers! Definitely a great stop!
Lauren Gilbert
We bought chocolates to take back to our room, they are some of the worst chocolates I have ever had. They taste like they are extremely old.
Laura S.
The kids and all of us were so excited for Kilwins to open in siesta key! We finished dinner in a rush and ran over there and got there at 9:54pm. Much to our surprise and disappointment, they had closed and locked their doors at 9:54pm. We knocked on the door and pointed at our watches asking them to please open. An older gentleman, walked to over to the door and instead of opening the door he twisted the locked to confirm it was locked and walked away. The younger teens working at the counter smiled in relief that the doors were locked. It was very disappointing that they closed early.
These people were rude. Kilwins post they close at 10pm yet they closed 7 min early and didn't care We arrived in time before they close. We weren't the only family either. We pointed out they were closing before 10 and just came to the door to ensure the doors were locked while thinking they were coming to the door to open. Extremely disappointed and rude of them.
Teressa B.
My boyfriend and I came down to Siesta Key from Tampa for a little staycation, we decided to stop at Kilwins for some ice cream and a caramel apple (which was fantastic!). Bailey was so helpful deciding on flavors, she was also so sweet and kind to everyone in line. It's so nice to see a young lady that knows how to carry a conversation all while efficiently taking care of all of the guests in the store. She made sure to be kind to every single person in there shining a little bit of light on everyones day. She made our experience at Kilwins so wonderful. Thank you Bailey! Keep being the cheerful person you are!
Weekend Drivin
I entered this establishment with 2 elderly people and the staff was mocking them. My mistake was buying from them. Rude !
Priscilla
Ice cream and chocolate in Sarasota, Florida!!
jmedley38
Stopped into Kilwins for fudge. Nice store, clean, staff was friendly. Fudge wasn’t amazing but it was good. Will return.
Counter help, EXCELLENT!
Atmosphere: 5
Food: 5
Service: 5
Good chocolate destination, prepare your teeth
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Gelato
Probably the best ice cream I’ve ever had.
Excellent ice cream and customer service experience. Just like the Kilwins we went to in Jacksonville. ?
Their caramel apples are to die for! The workers are so sweet and helpful. I’ll definitely be back to Kilwins.
Bailey is my favorite I love her so much she is so sweet and is the best with ice cream she is so helpfull
I loved the taste of the ice cream and their exquisite sweets and trinkets, I still feel the taste of their ice cream and I want to return
Such a great little spot! Amazing ice cream and the sweetest lady gave our kids stickers! Definitely a great stop!
We bought chocolates to take back to our room, they are some of the worst chocolates I have ever had. They taste like they are extremely old.
The kids and all of us were so excited for Kilwins to open in siesta key! We finished dinner in a rush and ran over there and got there at 9:54pm. Much to our surprise and disappointment, they had closed and locked their doors at 9:54pm. We knocked on the door and pointed at our watches asking them to please open. An older gentleman, walked to over to the door and instead of opening the door he twisted the locked to confirm it was locked and walked away. The younger teens working at the counter smiled in relief that the doors were locked. It was very disappointing that they closed early.
Restaurantji Recommends
These people were rude. Kilwins post they close at 10pm yet they closed 7 min early and didn't care We arrived in time before they close. We weren't the only family either. We pointed out they were closing before 10 and just came to the door to ensure the doors were locked while thinking they were coming to the door to open. Extremely disappointed and rude of them.
My boyfriend and I came down to Siesta Key from Tampa for a little staycation, we decided to stop at Kilwins for some ice cream and a caramel apple (which was fantastic!). Bailey was so helpful deciding on flavors, she was also so sweet and kind to everyone in line. It's so nice to see a young lady that knows how to carry a conversation all while efficiently taking care of all of the guests in the store. She made sure to be kind to every single person in there shining a little bit of light on everyones day. She made our experience at Kilwins so wonderful. Thank you Bailey! Keep being the cheerful person you are!
I entered this establishment with 2 elderly people and the staff was mocking them. My mistake was buying from them. Rude !
Ice cream and chocolate in Sarasota, Florida!!
Stopped into Kilwins for fudge. Nice store, clean, staff was friendly. Fudge wasn’t amazing but it was good. Will return.