Coming back to town from Tampa and the welcome and overall service I always receive in the South Miami location is truly unmatched. Having some background in baking I tend to notice when changes are made to recipes so you could only imagine how mortified I was when I went to the Tampa location and the traditional glazed donuts (silent golden rule: MUST nail these as they tend to be the base of every other donut) were truly like hockey pucks. Unlike all the donuts from the south Miami location, these donuts from Tampa Hyde location were dense with extremely thick glaze on all donuts I purchased: traditional, pistachio, and chocolate glazed. The manager/employee who attended me wasn’t even aware of the $5 off 1/2 dozen bundle special that was occurring that week until I told him and even then he had to check a clipboard to confirm the validity of my statement. In an attempt to find a resolution to having to throw away an entire box of donuts and essentially my money, I reached out to Salty donut on IG and received absolutely no response from their team (see photo below- sent on Friday 10/25/24). Anyways, all this to say… if other stores are not performing up to the consistent standards (product and service -wise) some changes should be made… starting with proofing your dough adequately @ TAMPA. (I should’ve gotten a hint that the donuts were poorly made from the disaster that was on display.)
Shout out to the manager and employees of South Miami for always making my day better❤️
Atmosphere: 5
Food: 5
Service: 5
Nicole Hidalgo
Great experience! Natalie was a joy
Carolina Rodriguez
Great service! Love to come and get a treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnuts, Donuts for the Day
Bianka Berlioz
The staff at this location is amazing , always positive and helpful.
Pedro Porto
Amazing donuts & coffee, great service. Highly recommended!
Atmosphere: 4
Food: 5
Service: 5
Gio Navas
My favorite coffee in South Miami! Love the vibes too ?
Atmosphere: 5
Food: 5
Service: 5
Brianna Anon
Great and fast service! Been coming here for years and never disappoints
Atmosphere: 5
Food: 5
Service: 5
Sandra N
Love the coffee and donuts of course, always fresh! My favorite is the chocolate hazelnut. The service is good also.
The Salty in South Miami is hands down one of the best donut spots I've ever visited! The donuts are creative and absolutely delicious, with unique flavors like Guava Cheese and Nutella that blew me away. The coffee is perfectly crafted, and the service is friendly and welcoming, making the entire experience enjoyable from start to finish. It's clear they care about both the quality of their products and creating a great atmosphere for customers. A must-visit if you're in Miami!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts Strawberry Shortcake Chocolate Hazelnut Tres Leches Bacon Maple Syrupt, Salted Caramel Latte, Donut Holes
Soha Samla
Natalie was amazing. Our drinks weren’t what we expected them to be and she was more than happy to go above and beyond to ensure we were satisfied with our service and drinks!
Atmosphere: 5
Food: 5
Service: 5
Anthony A. Armas
Best salty donut in the game! Very fast service, very attentive and helpful. Their donuts are always fantastic. Doesn’t really get any better than this.
Atmosphere: 5
Food: 5
Service: 5
Hannah B
Had the best experience today at the salty donut! Natalie took care of me & she was so friendly & kind & such a light!! Will definitely be back!! I ordered the mini donut holes & they were incredible. 1000% will be back!!
the best coffee and donuts ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnuts, Brewed
Cute and Cozy. Donuts are a passion here.
Atmosphere: 5
Food: 5
Service: 5
Coming back to town from Tampa and the welcome and overall service I always receive in the South Miami location is truly unmatched. Having some background in baking I tend to notice when changes are made to recipes so you could only imagine how mortified I was when I went to the Tampa location and the traditional glazed donuts (silent golden rule: MUST nail these as they tend to be the base of every other donut) were truly like hockey pucks. Unlike all the donuts from the south Miami location, these donuts from Tampa Hyde location were dense with extremely thick glaze on all donuts I purchased: traditional, pistachio, and chocolate glazed. The manager/employee who attended me wasn’t even aware of the $5 off 1/2 dozen bundle special that was occurring that week until I told him and even then he had to check a clipboard to confirm the validity of my statement. In an attempt to find a resolution to having to throw away an entire box of donuts and essentially my money, I reached out to Salty donut on IG and received absolutely no response from their team (see photo below- sent on Friday 10/25/24). Anyways, all this to say… if other stores are not performing up to the consistent standards (product and service -wise) some changes should be made… starting with proofing your dough adequately @ TAMPA. (I should’ve gotten a hint that the donuts were poorly made from the disaster that was on display.)
Shout out to the manager and employees of South Miami for always making my day better❤️
Atmosphere: 5
Food: 5
Service: 5
Great experience! Natalie was a joy
Great service! Love to come and get a treat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnuts, Donuts for the Day
The staff at this location is amazing , always positive and helpful.
Amazing donuts & coffee, great service. Highly recommended!
Atmosphere: 4
Food: 5
Service: 5
My favorite coffee in South Miami! Love the vibes too ?
Atmosphere: 5
Food: 5
Service: 5
Great and fast service! Been coming here for years and never disappoints
Atmosphere: 5
Food: 5
Service: 5
Love the coffee and donuts of course, always fresh! My favorite is the chocolate hazelnut. The service is good also.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service. Thank you.
Atmosphere: 5
Food: 5
Service: 5
The Salty in South Miami is hands down one of the best donut spots I've ever visited! The donuts are creative and absolutely delicious, with unique flavors like Guava Cheese and Nutella that blew me away. The coffee is perfectly crafted, and the service is friendly and welcoming, making the entire experience enjoyable from start to finish. It's clear they care about both the quality of their products and creating a great atmosphere for customers. A must-visit if you're in Miami!"
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Donuts Strawberry Shortcake Chocolate Hazelnut Tres Leches Bacon Maple Syrupt, Salted Caramel Latte, Donut Holes
Natalie was amazing. Our drinks weren’t what we expected them to be and she was more than happy to go above and beyond to ensure we were satisfied with our service and drinks!
Atmosphere: 5
Food: 5
Service: 5
Best salty donut in the game! Very fast service, very attentive and helpful. Their donuts are always fantastic. Doesn’t really get any better than this.
Atmosphere: 5
Food: 5
Service: 5
Had the best experience today at the salty donut! Natalie took care of me & she was so friendly & kind & such a light!! Will definitely be back!! I ordered the mini donut holes & they were incredible. 1000% will be back!!
Atmosphere: 5
Food: 5
Service: 5
Loading...