Placed a mobile order for fries and a shake. Sat at the drive thru speaker for 5 minutes before getting “McDonald’s, we’re only taking cash.” No welcome. No hello. No how are you. Nothing. I let them know I’m picking up a mobile order, give them the name and the code. They say pull forward. I sit at the first window for 10 minutes, with multiple employees walking past me, making eye contact and walking right past me. Eventually, Tristan comes to the window and say “what you want.” I reiterate I’m picking up a mobile order. He then says they don’t have shakes. I’ve already paid for my shake, so I try to cancel my order on the app so I can just leave. Except I can’t cancel it and he already confirmed pick up. When I asked what else I could get he said “Shit. A soda.” Profanity in customer service is completely unacceptable. And in addition to that, I paid $5 for a shake, why would I want a SODA that cost pennies to make as a replacement? When I told him I wanted a refund, he said I had to wait an hour for some reason. Then in my face, presumably lip syncing to a song, says “grah grah” as if he isn’t making mistake after mistake in this interaction. Absolute disaster of a location, at least on the over night team.
Gonzalo Garcia
Worst location I have ever been to. Don’t waste your time
Melanie Monteagudo
Waited at the drive thru window for 20 minutes and no one attended me. Pulled up to the window, no one working. What’s the point
Nick Zamora
So slow, workers seem like they wanna die, and they’re prolly underpaid
Mr.G
Seventh time I come to the McDonald’s and either I get the wrong order or if I get the right order, my food is cold and stale. I have contacted corporate and they have done nothing. I have emailed the owners and the manager of the McDonald located at 15911 Sheridan St., Davie, FL 33331, and they have done nothing. I am leaving this review with pictures and video. Now I will escalate this complaint to the city, county, and the local media.
It won’t let me upload the video, but these are screenshots from the video. The chicken is hard cold and stale, the fish is hard, cold, stale, and no melted cheese. This food must’ve been sitting out for hours before I got it.
Joey Lenz
“Terrible experience at this McDonald’s. The hamburger was way too salty, practically inedible. The drink machine was broken, so I couldn’t even get a refill to wash it down without dealing with impatient front counter. To top it off, the staff was incredibly rude—zero customer service. Avoid this place!”
Jayden Bell
Every single time I order an icecream for my girlfriend, it’s never in the bag, tired of paying yall for something you wont give.
Amir Sassine
Not enough staffs
Jose Bandin
Ordered on the app and took about 20 min to receive our order. Order was done correctly 😁
Awfull trestment...
Placed a mobile order for fries and a shake. Sat at the drive thru speaker for 5 minutes before getting “McDonald’s, we’re only taking cash.” No welcome. No hello. No how are you. Nothing. I let them know I’m picking up a mobile order, give them the name and the code. They say pull forward. I sit at the first window for 10 minutes, with multiple employees walking past me, making eye contact and walking right past me. Eventually, Tristan comes to the window and say “what you want.” I reiterate I’m picking up a mobile order. He then says they don’t have shakes. I’ve already paid for my shake, so I try to cancel my order on the app so I can just leave. Except I can’t cancel it and he already confirmed pick up. When I asked what else I could get he said “Shit. A soda.” Profanity in customer service is completely unacceptable. And in addition to that, I paid $5 for a shake, why would I want a SODA that cost pennies to make as a replacement? When I told him I wanted a refund, he said I had to wait an hour for some reason. Then in my face, presumably lip syncing to a song, says “grah grah” as if he isn’t making mistake after mistake in this interaction. Absolute disaster of a location, at least on the over night team.
Worst location I have ever been to. Don’t waste your time
Waited at the drive thru window for 20 minutes and no one attended me. Pulled up to the window, no one working. What’s the point
So slow, workers seem like they wanna die, and they’re prolly underpaid
Seventh time I come to the McDonald’s and either I get the wrong order or if I get the right order, my food is cold and stale. I have contacted corporate and they have done nothing. I have emailed the owners and the manager of the McDonald located at 15911 Sheridan St., Davie, FL 33331, and they have done nothing. I am leaving this review with pictures and video. Now I will escalate this complaint to the city, county, and the local media.
It won’t let me upload the video, but these are screenshots from the video. The chicken is hard cold and stale, the fish is hard, cold, stale, and no melted cheese. This food must’ve been sitting out for hours before I got it.
“Terrible experience at this McDonald’s. The hamburger was way too salty, practically inedible. The drink machine was broken, so I couldn’t even get a refill to wash it down without dealing with impatient front counter. To top it off, the staff was incredibly rude—zero customer service. Avoid this place!”
Every single time I order an icecream for my girlfriend, it’s never in the bag, tired of paying yall for something you wont give.
Not enough staffs
Ordered on the app and took about 20 min to receive our order.
Order was done correctly 😁
Restaurantji Recommends
Very impressive! This franchise does everything well, tasty food, cleanliness, and customer service. The spacious eating area is very decorated.
5 dollar meal deal comes I clutch
Fries amazing as usual.
The morning manager is very rude, I asked for an extra glass for my daughter to share and she refused to give me a glass
How is possible this place just take cash. Since when mc Donald’s is cash only . Sucks
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