Restrooms were beyond bad. I felt like flagging down all the people in drive thru and telling them... NO!!
Benjamin Scott
Now two mcdoubbles with a large Coke is $12?!!! Lower your prices for this crap! I have kids!
Atmosphere: 1
Food: 1
Service: 1
Jorge Lupp
Now two mcdoubbles with a large Coke is $12?!!! Lower your prices for this crap! I have kids!
Atmosphere: 1
Food: 1
Service: 1
L R
Shantavia! Bringing customer service excellence back to the fast food industry! She’s so kind and accommodating! Given the hour I came to visit, I’m so used to getting the wrong order or terrible service. Not with Shantavia, she was so happy and willing to assist. The experience was worthy of dropping a review. Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Jackie Griffin
Line too long
Atmosphere: 3
Food: 4
Service: 4
Adam Roelofse
Food is greasy and taste horrible
Atmosphere: 1
Food: 1
Service: 1
Jerika Purcell
They need to go ahead and shut this location down. Tried going there a little before 12am last night, apparently this 24 hours McDonalds was closed. Nobody ever came to the intercom to say anything. I pulled around and waited at the window and seen people walking around, finally a young man came from the corner on his phone looked up at me and shook his head no and proceeded to go back on his phone in the corner.
Atmosphere: 1
Food: 1
Service: 1
Ulrick Accime
I went to grab some food late night. There was a long line which happens sometimes, no big deal. Order and wait for my food at the last window. I'm met by a person who is speaking on the phone the entire and barely acknowledges me. I ask for ketchup with my meal and get two packets, hilarious. She hurries away because she needs to finish her phone conversation. I get home and find that my fries and burger are overcooked.
I drive back and explain to the drive thru attendant. I tell her I need to speak to a manager to resolve the issue. She asks to see the receipt because the manager doesn't speak English. The person that handled my order at the last window was the manager. The same person who couldn't pay any attention to anything else but her phone conversation. Aside from her poor customer service, she doesn't speak English. I'm baffled but okay I'll bite. I'm asked to pull to the next window. I get my food; fries look good, drink is decent but my burger bun is burned again, rock hard. I show the manager and she tells me to pull over and they'll fix the order. I wait approximately 15 minutes and nothing. I walk to the window, hand the food over and ask for a refund. The manager nonchalantly takes the bag and throws it in the garbage and tells the drive thru attendant to issue my refund. No apologies, no accountability. As my refund is being issued I chat with some of the workers about the manager and her work ethic. Her name is Saida/Zaida (could be misspelled) and this is a regular thing.
I intend to let the general manager/owner know about how I was treated as a customer. Those people who work under her need better leadership. She has to go.
Food: 1
Service: 1
Novette Kanaria
Quick service and yummy food.
Atmosphere: 4
Food: 4
Service: 4
Luis Albert
Absolutely terrible service, drive through attendant was not just rude, but also refused to take my order. Worst McDonalds ever.
Spent 20 minutes waiting for my food, my movie for movie theatre is at 10pm. Still 10:13pm and didn’t get my food. Nobody in restaurant and I am still waiting for it. Don’t come to this place, workers are lazy and talk too much instead of making food. Got my food 25 minutes later after ordering. Don’t come.
Atmosphere: 2
Food: 3
Service: 1
Eduardo Martinez
Lauren was amazing and very thorough with her service! Highly recommend her to move up the ranks, should she chooses to make it a career at McDonald’s!
Service: 5
Fortuna Borrego
The slushy prices are unbeatable!
Atmosphere: 3
Food: 3
Service: 3
Chef Harold
What can you expect from McDonald's? Nothing that you order looks like what was advertised.
Atmosphere: 5
Food: 2
Service: 4
Joaquin Castillo
They need to fire their manager ASAP it took us 1 hour at 2 am just to order one thing Justice!!!!!!!
Restrooms were beyond bad. I felt like flagging down all the people in drive thru and telling them... NO!!
Now two mcdoubbles with a large Coke is $12?!!! Lower your prices for this crap! I have kids!
Atmosphere: 1
Food: 1
Service: 1
Now two mcdoubbles with a large Coke is $12?!!! Lower your prices for this crap! I have kids!
Atmosphere: 1
Food: 1
Service: 1
Shantavia! Bringing customer service excellence back to the fast food industry! She’s so kind and accommodating! Given the hour I came to visit, I’m so used to getting the wrong order or terrible service. Not with Shantavia, she was so happy and willing to assist. The experience was worthy of dropping a review. Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Line too long
Atmosphere: 3
Food: 4
Service: 4
Food is greasy and taste horrible
Atmosphere: 1
Food: 1
Service: 1
They need to go ahead and shut this location down. Tried going there a little before 12am last night, apparently this 24 hours McDonalds was closed. Nobody ever came to the intercom to say anything. I pulled around and waited at the window and seen people walking around, finally a young man came from the corner on his phone looked up at me and shook his head no and proceeded to go back on his phone in the corner.
Atmosphere: 1
Food: 1
Service: 1
I went to grab some food late night. There was a long line which happens sometimes, no big deal. Order and wait for my food at the last window. I'm met by a person who is speaking on the phone the entire and barely acknowledges me. I ask for ketchup with my meal and get two packets, hilarious. She hurries away because she needs to finish her phone conversation. I get home and find that my fries and burger are overcooked.
I drive back and explain to the drive thru attendant. I tell her I need to speak to a manager to resolve the issue. She asks to see the receipt because the manager doesn't speak English. The person that handled my order at the last window was the manager. The same person who couldn't pay any attention to anything else but her phone conversation. Aside from her poor customer service, she doesn't speak English. I'm baffled but okay I'll bite. I'm asked to pull to the next window. I get my food; fries look good, drink is decent but my burger bun is burned again, rock hard. I show the manager and she tells me to pull over and they'll fix the order. I wait approximately 15 minutes and nothing. I walk to the window, hand the food over and ask for a refund. The manager nonchalantly takes the bag and throws it in the garbage and tells the drive thru attendant to issue my refund. No apologies, no accountability. As my refund is being issued I chat with some of the workers about the manager and her work ethic. Her name is Saida/Zaida (could be misspelled) and this is a regular thing.
I intend to let the general manager/owner know about how I was treated as a customer. Those people who work under her need better leadership. She has to go.
Food: 1
Service: 1
Quick service and yummy food.
Atmosphere: 4
Food: 4
Service: 4
Absolutely terrible service, drive through attendant was not just rude, but also refused to take my order. Worst McDonalds ever.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Spent 20 minutes waiting for my food, my movie for movie theatre is at 10pm. Still 10:13pm and didn’t get my food. Nobody in restaurant and I am still waiting for it. Don’t come to this place, workers are lazy and talk too much instead of making food. Got my food 25 minutes later after ordering. Don’t come.
Atmosphere: 2
Food: 3
Service: 1
Lauren was amazing and very thorough with her service! Highly recommend her to move up the ranks, should she chooses to make it a career at McDonald’s!
Service: 5
The slushy prices are unbeatable!
Atmosphere: 3
Food: 3
Service: 3
What can you expect from McDonald's? Nothing that you order looks like what was advertised.
Atmosphere: 5
Food: 2
Service: 4
They need to fire their manager ASAP
it took us 1 hour at 2 am just to order one thing
Justice!!!!!!!
Atmosphere: 1
Service: 1
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