Flame boiled burgers just as you'd expect! Hits the spot every time. đ
Atmosphere: 4
Food: 4
Service: 4
Moon Heath
They lady with red hair was very rude my mother and I stood there for about 10 mins being completely ignored and then when my mom whispered to me âwe are being ignoredâ the manager work today looked right at us and walked off and then my mom nicely said something to the red hair girl and she caught and attitude telling us âwell thatâs not my fault you should have announced yourselfâ I will not be going back because this place has been none for itâs rude employees and bad service
Frank L
Food gois svc good
Atmosphere: 5
Food: 5
Service: 5
Chris Quinn
It's Burger King, the king of burgers.
Atmosphere: 5
Food: 5
Service: 5
mata Rubino
Jr. Whopper was fresh and tasty. Fries were cool and had been settling around.
Atmosphere: 4
Food: 3
Service: 5
T Hard
Probably the one of the nicest Burger Kings I've ever been in clean Quick Service Fresh Food overall five star
Atmosphere: 5
Food: 5
Service: 5
Shawn Gregory
True Americans love burger king
Atmosphere: 5
Food: 5
Service: 5
Brandon Schanz
They wouldn't accept a digital coupon. Then, the lady at the window got very rude with me and said, we are a very profitable burger King, I was like other burger kings accepted the coupon. I will never come to this location again. I will go to Cortez next time, plus the food was cold when I received it, very rude they need new management at this location
Atmosphere: 4
Food: 1
Service: 1
Daniel Scourtes
What the heck is happening at this place? Everyone seems out of it. Get to the second window, lady goes to hand me the wrong order. No worries I correct her and she gives me the correct order. I pulled forward to check the bags and both were wrong I only ordered 2 items, mozzarella fries with marinara sauce and a Hershey Sunday pie. There was no marinara sauce and no utensil to eat the pie lol. So now I have to pull back around and when I pull to the window the lady has an attitude that Iâm back!! I explained I just need marinara sauce and a spoon that was missing from my order. She angrily tells me all food is at the next window. I explained, I have my food, I just need the sauce and spoon. She repeats herself that I need to pull forward. So now I go to the next window AGAIN, and get greeted with âwhatâs wrongâ? FINALLY I get the sauce and spoon. Iâm so confused at what just happened. Maybe everyone is having a bad day? That was crazy.
Atmosphere: 1
Food: 3
Service: 1
Kierstin Perez
Wasnât even that busy to misread my ticket and mess up my compete order . Thanks for messing up my lunch break
Tonight my husband and I went to Burger King and placed a mobile drive-thru order totaling almost $30. When we pulled up to the first window, the employee said she had a âquestion.â She then informed us that Coke Zero was not available on the drive-thru machine, only in the lobby, and asked if we wanted Diet Coke or lemonade instead. Annoyed but trying to move on, my husband asked for water.
She then walked away and left us sitting at the window for several minutes before another employee told us to pull to the second window.
At the second window, I politely asked the employee (pink/purple hair) why they couldnât just get the Coke Zero from the lobby, since it was available and listed as an option on the mobile app. She looked me directly in my face and said:
âThatâs too much work for us.â
I was completely shocked. After saying that, she then asked if I wanted her to go get it anyway. At that point, absolutely not. You canât tell a paying customer something is âtoo much workâ and then expect the situation to be okay.
This is Burger King â âHave it your way.â If Coke Zero is an option on the app, it should be honored, or at the very least handled professionally. Saying itâs âtoo much workâ is unacceptable. If the machines were down, that couldâve been explained. Anything would have been better than that response.
On top of all this, the food wasnât even fresh, but thatâs almost beside the point. The customer service was lazy, dismissive, and embarrassing.
If going to the lobby to grab a drink is âtoo much work,â then maybe this isnât the job for you. I left disappointed, irritated, and honestly shocked by the lack of basic effort and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Allison Hetherington
I want to give a shoutout to Sam who works there. I saw that girl take orders, run back and forth, take payment, and basically run the restaurant by herself. She deserves respect and a raise from Burger King because she would be valued anywhere with work ethic like that. Keep going Sam!
Atmosphere: 5
Food: 5
Service: 5
anthony lombardi
The inside of this Burger King looks awesome. I was shocked by the newer concept. Really appreciative of how friendly and helpful the staff was last night. Oh and the Whopper was delicious! Will definitely be back. Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Louis Palaio
Its fast food
Atmosphere: 2
Food: 2
Service: 2
Elizabeth Konkle
If leaving zero stats was an option, that would be my choice. Placed a 50$ delivery order through the Burger King app. After an hour and a half I called the store to see where my order was because the app still said that my order had been created. Tom the night time manager told me he thought my order had left the store about half an hour ago. He was extremely rude and informed me that it was not his job to update the order status in the app and hung up on me. I live 3 miles away so I checked to see if the order had been left outside and found nothing. I tried calling back to the store for the next two hours and got no answer. It has now been 3 days, and Burger King customer service keeps telling me they have received my complaint and I should expect an email response in 24-48 hours which has already passed. There is no phone number to contact them, and I think 3 days is an unacceptable amount of time to wait for a resolution.
Flame boiled burgers just as you'd expect! Hits the spot every time. đ
Atmosphere: 4
Food: 4
Service: 4
They lady with red hair was very rude my mother and I stood there for about 10 mins being completely ignored and then when my mom whispered to me âwe are being ignoredâ the manager work today looked right at us and walked off and then my mom nicely said something to the red hair girl and she caught and attitude telling us âwell thatâs not my fault you should have announced yourselfâ I will not be going back because this place has been none for itâs rude employees and bad service
Food gois svc good
Atmosphere: 5
Food: 5
Service: 5
It's Burger King, the king of burgers.
Atmosphere: 5
Food: 5
Service: 5
Jr. Whopper was fresh and tasty. Fries were cool and had been settling around.
Atmosphere: 4
Food: 3
Service: 5
Probably the one of the nicest Burger Kings I've ever been in clean Quick Service Fresh Food overall five star
Atmosphere: 5
Food: 5
Service: 5
True Americans love burger king
Atmosphere: 5
Food: 5
Service: 5
They wouldn't accept a digital coupon. Then, the lady at the window got very rude with me and said, we are a very profitable burger King, I was like other burger kings accepted the coupon. I will never come to this location again. I will go to Cortez next time, plus the food was cold when I received it, very rude they need new management at this location
Atmosphere: 4
Food: 1
Service: 1
What the heck is happening at this place? Everyone seems out of it. Get to the second window, lady goes to hand me the wrong order. No worries I correct her and she gives me the correct order. I pulled forward to check the bags and both were wrong I only ordered 2 items, mozzarella fries with marinara sauce and a Hershey Sunday pie. There was no marinara sauce and no utensil to eat the pie lol. So now I have to pull back around and when I pull to the window the lady has an attitude that Iâm back!! I explained I just need marinara sauce and a spoon that was missing from my order. She angrily tells me all food is at the next window. I explained, I have my food, I just need the sauce and spoon. She repeats herself that I need to pull forward. So now I go to the next window AGAIN, and get greeted with âwhatâs wrongâ? FINALLY I get the sauce and spoon. Iâm so confused at what just happened. Maybe everyone is having a bad day? That was crazy.
Atmosphere: 1
Food: 3
Service: 1
Wasnât even that busy to misread my ticket and mess up my compete order . Thanks for messing up my lunch break
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Tonight my husband and I went to Burger King and placed a mobile drive-thru order totaling almost $30. When we pulled up to the first window, the employee said she had a âquestion.â She then informed us that Coke Zero was not available on the drive-thru machine, only in the lobby, and asked if we wanted Diet Coke or lemonade instead. Annoyed but trying to move on, my husband asked for water.
She then walked away and left us sitting at the window for several minutes before another employee told us to pull to the second window.
At the second window, I politely asked the employee (pink/purple hair) why they couldnât just get the Coke Zero from the lobby, since it was available and listed as an option on the mobile app. She looked me directly in my face and said:
âThatâs too much work for us.â
I was completely shocked. After saying that, she then asked if I wanted her to go get it anyway. At that point, absolutely not. You canât tell a paying customer something is âtoo much workâ and then expect the situation to be okay.
This is Burger King â âHave it your way.â If Coke Zero is an option on the app, it should be honored, or at the very least handled professionally. Saying itâs âtoo much workâ is unacceptable. If the machines were down, that couldâve been explained. Anything would have been better than that response.
On top of all this, the food wasnât even fresh, but thatâs almost beside the point. The customer service was lazy, dismissive, and embarrassing.
If going to the lobby to grab a drink is âtoo much work,â then maybe this isnât the job for you. I left disappointed, irritated, and honestly shocked by the lack of basic effort and professionalism.
Atmosphere: 1
Food: 1
Service: 1
I want to give a shoutout to Sam who works there. I saw that girl take orders, run back and forth, take payment, and basically run the restaurant by herself. She deserves respect and a raise from Burger King because she would be valued anywhere with work ethic like that. Keep going Sam!
Atmosphere: 5
Food: 5
Service: 5
The inside of this Burger King looks awesome. I was shocked by the newer concept. Really appreciative of how friendly and helpful the staff was last night. Oh and the Whopper was delicious! Will definitely be back. Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Its fast food
Atmosphere: 2
Food: 2
Service: 2
If leaving zero stats was an option, that would be my choice. Placed a 50$ delivery order through the Burger King app. After an hour and a half I called the store to see where my order was because the app still said that my order had been created. Tom the night time manager told me he thought my order had left the store about half an hour ago. He was extremely rude and informed me that it was not his job to update the order status in the app and hung up on me. I live 3 miles away so I checked to see if the order had been left outside and found nothing. I tried calling back to the store for the next two hours and got no answer. It has now been 3 days, and Burger King customer service keeps telling me they have received my complaint and I should expect an email response in 24-48 hours which has already passed. There is no phone number to contact them, and I think 3 days is an unacceptable amount of time to wait for a resolution.
Atmosphere: 1
Food: 1
Service: 1
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