Coffee is always decent but all those employees and they make you stand and wait to place your order. At least acknowledge the person who just walked in. That's Customer Service 101...
Atmosphere: 3
Food: 4
Service: 3
Paul C Cueroni
Crowded. Doughnuts have no filling to speak of. Breakfast sandwiches bland. Cost of stuff is way too high for what you get.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Donuts
Janet Carlisle
Ordered a blueberry muffin today and it was absolutely disgusting. It was not even cooked all the way through! Raw inside. Yuck!
Atmosphere: 3
Food: 1
Service: 5
Myron Caldwell
It was awesome !!!!
Atmosphere: 5
Food: 5
Service: 5
Joseph Eisenberg
This DD's has gone down hill. Ordered 2 toasted bagels, 1 with CC, 1 butter. The bagels were soft, chewy with a gummi-like texture, un-edible. Both x-lg coffees, 2nd time they forgot the sweetener. Will not be back here although they are in walking distance to our home. Will go to County Line Rd DD. They never screw up an order.
Atmosphere: 3
Food: 2
Service: 3
Ricki Colvin
Not the best dunks in
Atmosphere: 3
Food: 3
Service: 3
Wanda V
Didn't go in and didn't eat. Used Drive
Service: 5
Recommended dishes: Donuts
Scott
This is a good Dunkin’ Donuts with excellent customer service. The drive-through has a long line, but it always moves quickly. And the workers are very friendly. They gave you in and out very quickly.
jason grier
Was informed this location does bot give VETERANS DISCOUNTS only on holidays where it gets a tax break on STAND FOR OUR VETERANS DD on Commercial way and 19 give veterans
Atmosphere: 1
Food: 1
Service: 1
Amy Hum
Update, new people spirits are high and everyone is happy. Coffee tastes so much better.Worst customer service ever, order my food at 11 through the drive thru they asked me to wait at the white line 30 minutes later I'm still waiting. Had to go through drive thru a 2nd time to ask for my food. Your people need proper training.
Not sure I'm spelling names correctly, but Ki & Ti on the evening shift at this location ARE ABSOLUTELY INCREDIBLE EMPLOYEES!!! I hope thier management knows they are Outstanding Employees!!! Speaking from someone who has worked in fast food management ❤️ you all really got it going on over here, with these two on the clock! Just WOW! Thank You! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts
Brian Davis
Ordered a "large cold brew" was asked if I "Wanted it black" , I answered "yes" then was told to "pull around". After paying I was given a drink through the window. It had cold foam on it which I had not asked for nor was asked if I wanted cold foam. I said I ordered it black, to which the reply was "that is black" I told them "I didn't order foam". The response I got was "that's what was on the ticket". No solution offered, just an it is what it is type response. I would expect if an order was wrong, it could be made correct. Foam was mixed in with by time I got home and just ended up throwing it out. $5 dollar drink, my gas, and more importantly my time wasted.
Service: 1
Barry Bartleski
Usually good food and service so 4 or 5 star. Food could use minor improvements and it'd actually be better then McDonald's but so far it's kinda tied but I do prefer McDonald's food versus preferring Dunkins coffee anyday over McDonald's. So take your pick between the two they about the same and why I switch it up between the 2 of them.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Frosted Donut, Croissant, Bacon Egg and Cheese, Hash Browns, Apple Fritter, Iced Latte, Egg and Cheese, English Muffin, Sausage Egg and Cheese, Dunkin' Coconut Refreshers, Donuts, Bagels
I H.
Very unprofessional from management down to staff. If you don't like people you should not be working in customer service positions. There was a girl and a guy there a few months back, Usually worked the night shift. Both were very pleasant. Friendly to the customers, always smiling and did whatever they could to make your experience the best it could be. They always made drinks PERFECT!!! Food was always good (hot if that was the case). Now you just have rude staff. They always look miserable and act like you are bothering them. And the drinks suck. Fired!!!!The inside always looks dirty. It only takes a minute to clean off tables and sweep a floor. The bathroom....I'm surprised the board of health hasn't been called. Find better workers and management because the current staff is horrible. And with all the policies they uphold, shouldn't one pertain to management!! Apparently the rules only apply to certain people.
Haley
black woman with short hair at the front counter kept doing a fake discord kitten voice and it really was
Coffee is always decent but all those employees and they make you stand and wait to place your order. At least acknowledge the person who just walked in. That's Customer Service 101...
Atmosphere: 3
Food: 4
Service: 3
Crowded. Doughnuts have no filling to speak of. Breakfast sandwiches bland. Cost of stuff is way too high for what you get.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Donuts
Ordered a blueberry muffin today and it was absolutely disgusting. It was not even cooked all the way through! Raw inside. Yuck!
Atmosphere: 3
Food: 1
Service: 5
It was awesome !!!!
Atmosphere: 5
Food: 5
Service: 5
This DD's has gone down hill. Ordered 2 toasted bagels, 1 with CC, 1 butter. The bagels were soft, chewy with a gummi-like texture, un-edible. Both x-lg coffees, 2nd time they forgot the sweetener. Will not be back here although they are in walking distance to our home. Will go to County Line Rd DD. They never screw up an order.
Atmosphere: 3
Food: 2
Service: 3
Not the best dunks in
Atmosphere: 3
Food: 3
Service: 3
Didn't go in and didn't eat. Used Drive
Service: 5
Recommended dishes: Donuts
This is a good Dunkin’ Donuts with excellent customer service. The drive-through has a long line, but it always moves quickly. And the workers are very friendly. They gave you in and out very quickly.
Was informed this location does bot give VETERANS DISCOUNTS only on holidays where it gets a tax break on STAND FOR OUR VETERANS DD on Commercial way and 19 give veterans
Atmosphere: 1
Food: 1
Service: 1
Update, new people spirits are high and everyone is happy. Coffee tastes so much better.Worst customer service ever, order my food at 11 through the drive thru they asked me to wait at the white line 30 minutes later I'm still waiting. Had to go through drive thru a 2nd time to ask for my food. Your people need proper training.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not sure I'm spelling names correctly, but Ki & Ti on the evening shift at this location ARE ABSOLUTELY INCREDIBLE EMPLOYEES!!! I hope thier management knows they are Outstanding Employees!!! Speaking from someone who has worked in fast food management ❤️ you all really got it going on over here, with these two on the clock! Just WOW! Thank You! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Donuts
Ordered a "large cold brew" was asked if I "Wanted it black" , I answered "yes" then was told to "pull around". After paying I was given a drink through the window. It had cold foam on it which I had not asked for nor was asked if I wanted cold foam. I said I ordered it black, to which the reply was "that is black" I told them "I didn't order foam". The response I got was "that's what was on the ticket". No solution offered, just an it is what it is type response. I would expect if an order was wrong, it could be made correct. Foam was mixed in with by time I got home and just ended up throwing it out. $5 dollar drink, my gas, and more importantly my time wasted.
Service: 1
Usually good food and service so 4 or 5 star. Food could use minor improvements and it'd actually be better then McDonald's but so far it's kinda tied but I do prefer McDonald's food versus preferring Dunkins coffee anyday over McDonald's. So take your pick between the two they about the same and why I switch it up between the 2 of them.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Frosted Donut, Croissant, Bacon Egg and Cheese, Hash Browns, Apple Fritter, Iced Latte, Egg and Cheese, English Muffin, Sausage Egg and Cheese, Dunkin' Coconut Refreshers, Donuts, Bagels
Very unprofessional from management down to staff. If you don't like people you should not be working in customer service positions. There was a girl and a guy there a few months back, Usually worked the night shift. Both were very pleasant. Friendly to the customers, always smiling and did whatever they could to make your experience the best it could be. They always made drinks PERFECT!!! Food was always good (hot if that was the case). Now you just have rude staff. They always look miserable and act like you are bothering them. And the drinks suck. Fired!!!!The inside always looks dirty. It only takes a minute to clean off tables and sweep a floor. The bathroom....I'm surprised the board of health hasn't been called. Find better workers and management because the current staff is horrible. And with all the policies they uphold, shouldn't one pertain to management!! Apparently the rules only apply to certain people.
black woman with short hair at the front counter kept doing a fake discord kitten voice and it really was
Atmosphere: 1
Food: 3
Service: 1